Belveo  Bewertungen 273

We bought the 4x3m parasol. It's a perfect fit, and does use it's unique windproof system well in winds 1-20pm. However, any gusts above that toppled our parasol unfortunately. The base was filled with water so we will try with sand but slightly concerned to try in any winds as we've just installed a new fence

Speedy delivery of an excellent product and then instant support when I mistakenly thought an item was missing.

Love the product but the pictorial assembly instructions are not very clear.

This is a 'serious' parasol. Big, heavy, sturdy. The base when full of sand and water weighs in at o ver 140 kilos. The way the canopy floats away from the frame in high winds and then slaps back down again is so clever, and the whole thing looks amazing. Swift delivery and good communication.

Great service from start to finish.
Emily was so helpful on the telephone giving me lots of advice on my purchase.
Delivery was as stated 3 - 5 working days with txt messages from drivers telling me when to expect the delivery.
It does say 2 man to erect the parasol but my Son had no problem doing it on his own.
I was so pleased with the result. It's sturdy, very well made and looks good.
So pleased I made the decision to buy a parasol instead of a hard roof gazebo.

The replacement of the cover was immediate. The Umbrella works a dream. Very pleased with both the service and the product.

Great product and excellent service, even responding over Easter weekend to an enquiry.
Thank you.

Very sturdy, good-looking and effective. Delighted with it.

So Professional… I had a recommendation from a neighbour and a quick demonstration. I ordered mine the same day and couldn’t be more delighted.
The product screams quality which is rare these days. I can see this being versatile for many occasions with its maneuverability. Customer service and the delivery team were exceptional ❤️

Delivery was good. Quality good

Excellent customer service; before and after the sale.
We decided to buy the Belveo parasol and Grecale wheeled base because, living on the North Yorkshire coast, we need the high winds resistant feature. When it blew over in strong winds, when we let them know they (rightly) pointed out that the website instructions stated it should be weighted down with gravel. However, although we had missed this point we mentioned their installation video, which does not show gravel being added to the base to weight it down, which was midsleading. Because of this they were good enough to replace the base free of charge. As soon as we received the replacement we weighted it properly and it is now doing its job and resisting the very high winds we get up here. So, if you're thinking of buying this parasol and base we would highly recommend them - but weighting it down properly is a must! The parasol and base had to be stored in the garage while we had some garden work done and the screws were lost - but Belveo sent us replacements within a couple of days - free of charge.
Definitely a great product and excellent customer service to back it up.

Very happy with the 3x3 parasol. The quality of the build is impressive and seems to be handling the wind so far. We also ordered the portable wheeled base which makes the parasol extremely sturdy.

Great product and great company, after sales was 5 stars.

Sent a replacement part that was incomplete so had to contact yet again a long time from first issue to replace a simple screw that should have been in place on original order
Hope it arrives before end of summer

An excellent product. Deliverd within a few days

The parasol arrived with some parts missing, but I was able to contact Belveo and Margot was very helpful in sending the missing parts. The parasol looks to be very good quality. It has yet to be fully tested in our garden which is 300 metres high on a Welsh hill side.

Helpful delivery guys and on time.
Parasol looks good. Not too bad to assemble!

Without a doubt the best cover we have had. Great quality, well made. A bit expensive but worth it

Great product, but customer service could do with massive improvement. Once order placed & paid for there was very little further communication. Not even an order confirmation!!