BeautifectBewertungen 

168
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received amazing service by the wonderful Emma! She dealt with my query promptly, professionally and with complete understanding, reassurance and understanding! Gave me complete confidenc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an issue with one of the mirrors I bought from Beatifect and have been hugely impressed with how Emma in customer service dealt with it. She went above and beyond to understand the issue, invest... Mehr ansehen

Bewertet mit 2 von 5 Sternen

My mirror arrived last week, great size and lighting HOWEVER the small magnetic mirror does not adhere to the large round mirror. No magnet I feel inside my mirror. I have tried several times to con... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been following Beautifect for a few months, whilst hinting at my partner to buy me some products for my birthday. He got the hint and WOW, I can't even begin to describe how gorgeous these produc... Mehr ansehen

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4,4

Hervorragend

TrustScore 4.5 von 5

168 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 60 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(168)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Emma and my glow mirror are amazing!!

I received amazing service by the wonderful Emma! She dealt with my query promptly, professionally and with complete understanding, reassurance and understanding!

Gave me complete confidence in buying from a company I had never used before…

With regards the the glow Murrow I purchased it is game changer! Can’t believe I wasted so much struggling in bad light to do my makeup!!

I tried other brands but I decided to keep Beautifect’s mirror as it had the clearest and best magnifying size that suited my needs.

I added the 10x small mirror that can be attached with the inbuilt magnet which means you get the best of both worlds and of course couldn’t leave out the portable handbag light up version for on the go!

Amazing customer service after sales and amazing products!!

19. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I had an issue with one of the mirrors…

I had an issue with one of the mirrors I bought from Beatifect and have been hugely impressed with how Emma in customer service dealt with it. She went above and beyond to understand the issue, investigate the cause and make it right. Exemplary customer service - I will now recommend this company and their products to everyone I know!

5. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not Worth It. Shop Around.

Bought this thinking it would be something different. Unfortunately its no different to another product I bought from Amazon that cost me around £39!! Wouldn't recommend, you are just paying for the name and nothing else. Also I did ask first what made theirs different on the live chat from others and was given a host of reasons, when the box arrived however these points where not of value and as I say I could of got a good box from around £149. Its simply not unique and many other companies are selling this now.

5. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I would like to say a huge thank you…

I would like to say a huge thank you for your amazing response and out come to a problem that I had, I cannot say how amazing it has been dealt with, and how amazing the customer service team have been , thank you so much Jo

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hugely impressed with the customer…

Hugely impressed with the customer service from Heather I ordered the tote bag from Boots and they managed to put the order through twice so I had to return one. The return was made so simple. I have I am a huge fan of Beautifect products. The large case is fantastic for travel and the mirrors inside are just the best it’s well worth paying the extra because the quality of everything is superb.

6. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

It’s poorly made

It’s poorly made, cheap and horrible. It keeps falling backward ( mirror is heavier than box it’s attached), light is weak

6. März 2026
Bewertung ohne vorherige Einladung
Beautifect-Logo

Antwort von Beautifect

Thank you for your feedback, we really appreciate you taking the time to share your thoughts.

The award-winning Beautifect Box has been thoughtfully designed so that the mirror can be angled and held securely in any comfortable position, making it easy to apply your makeup effortlessly wherever you are. It has also been extensively engineered and we’re proud that thousands of customers worldwide have been enjoying it for years without experiencing issues such as the mirror tipping backward.

It’s worth noting that the product is designed to be used with items stored inside, as using it while empty may affect the balance due to gravity, we recommend filling your Beautifect Box with all your favourite cosmetic products.

If you have any questions about getting the most out of your Beautifect Box, our friendly customer service team would be delighted to help. Please feel free to contact us at contact@beautifect.com.

Warm regards,
Beautifect Team

Bewertet mit 5 von 5 Sternen

Great Beautifect Supra

I have ordered numerous Beautifect boxes, they are incredible. I sent one as a gift to my Goddaughter in London and managed to send it to her former address. I couldn't contact the delivery company but Beautifect contacted them and organised everything for me. I am impressed and very grateful.

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wow! Great customer service

Wow!! Great customer service. I can't thank Emma enough for going above and beyond and call of duty in assisting me with my with Beautifec purchase. I can't wait to receive the limited edition glow mirror. Thank you again.

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Emma was so warm and gave beautiful…

Emma was so warm and gave beautiful service. She made sure all my queries were answered and thanked me for my loyalty and together we resolved my situation. I love this brand and the company, products- your staff are a credit to you and it’s truly appreciated.

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fab products and excellent customer service!

Ordered the Glow Compact along with the Beautifect pouch in readiness for my foreign travels. Wow!! The compact is amazing. Lovely to look at and hold and the lighting is perfect for the whole face including eye make up which requires more precision. I was concerned that the magnification may not be strong enough, but I was wrong. Such quality …. beautifully clear mirror with variable lighting and a lovely protective case too. I love the way the light automatically switches off when the mirror is popped into its case! The pouch I purchased is also lovely quality and perfect for popping in my handbag. Have put both items away, resisting using them before my holiday. So impressed I’ve now ordered the make up brushes and a mirror for my dressing table is now on my birthday list. Last but not least, fabulous customer service - prompt and friendly. Thank you Beautifect!!

9. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good customer service

I had an issue with my mirror because it stopped charging. As I had had it less than a year I contacted the company. I then returned it at their request and I am now receiving a replacement. They dealt with my issue very promptly and courteously.

4. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Beware clasp is cracking so I won’t be able to use it.

How on earth can you pay this much money and the clasp that keeps it shut is cracking from the bottom up so I’m afraid it’s going to crack right up rendering it useless. I’ve been incredibly careful not to overload products (hard because it’s not that big) into it but I’m so gutted about it. 😥🥴

1. Oktober 2025
Bewertung ohne vorherige Einladung
Beautifect-Logo

Antwort von Beautifect

Hi Cas,
We’re really sorry to hear about your experience - that’s certainly not what we’d expect from one of our products. Please rest assured that this sounds like something fully covered under our product warranty. If you could get in touch with our friendly customer service team by emailing contact@beautifect.com we’ll be more than happy to sort this quickly for you.

We take great pride in the quality of our products and in looking after our customers, and our team is always here to help whenever an issue arises.

Kind regards,
The Beautifect Team

Bewertet mit 2 von 5 Sternen

My mirror arrived last week not performing

My mirror arrived last week, great size and lighting HOWEVER the small magnetic mirror does not adhere to the large round mirror. No magnet I feel inside my mirror. I have tried several times to contact Beautifect-they are only open Mon-Fri but no response! Not good service, no phone number so I can get this solved asap. Hoping they will reach out soon, & I can get this sorted out, seems customers have to do all the running around(so time consuming, when a simple phone call would fix) otherwise I'll let my creditcard company know to reverse payment for product not performing.

31. Oktober 2025
Bewertung ohne vorherige Einladung
Beautifect-Logo

Antwort von Beautifect

Hi, thank you for sharing your feedback, it’s great to hear you love your Beautifect Glow Mirror, it has been voted number 1 mirror with lights in the industry. I believe you have now spoken to our team regarding the magnification mirror and they have advised you how to correctly attach the magnetic mirror. Our friendly customer service team did reach out to you on the next working day and you have since been in contact via email, live chat, and phone. We’re so glad we could resolve this together and that you can enjoy using your Beautifect Glow Mirror, and can continue to enjoy your Beautifect experience for years to come.

Warm regards,
The Beautifect Team

Bewertet mit 5 von 5 Sternen

Becky from Customer Services

I had an issue with a Beautifect makeup box, and dealt with Becky from customer services. She resolved the issue almost immediately; her response to my initial and subsequent e-mails was very prompt and informative. I only wish other Companies could emulate Beautifect's customer services, it was by far the best service I have had dealing with companies for years.

30. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An absolutely fabulous product

An absolutely fabulous product , has improved my skin so much to the point I would never want to be without it ! What excellent customer service from Emma , I would have no hesitation in recommending Beautifect to anyone . Thank you 🤩

14. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Mirror smashed twice in a suitcase even with bubblewrap

I absolutely love this make up box, but the mirror smashed in my suitcase. Assumed it was down to heavy handed staff. Bought another, this time, I wrapped it in bubble wrap but it’s smashed again. So beware it is not using for holidays, when I really need it.
Love it for everyday use though

13. Oktober 2025
Bewertung ohne vorherige Einladung

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