Always working & easy to use especially with the app & price offers. Only issue I have is the distance between vehicles & charging bays but this seems to be the same with other companies when sid... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overall the service is generally good. However, I often experience times when a charging space says it's occupied when it clearly is not. There's also times when I plug into an available space and it... Mehr ansehen
Unternehmen hat geantwortet
Absolutely awful customer service. The chargers at ashbrook lane keep failing to connect and taking multiple pre authorisation charges which I've reported many times. I then have to wait up to 10 days... Mehr ansehen
Unternehmen hat geantwortet
I am one of the many millions who are disadvantaged because we do not live in a house with a driveway. because of this I look at all the charging companies and look for the best deal. Before BE... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Be.EV is a UK-wide electric vehicle (EV) charging network, founded in 2019 and headquartered at 111 Piccadilly, Manchester. We have 50 employees and operate more than 2,500 charging bays across over 680 sites nationwide. We’re one of the UK’s largest rapid and ultra-rapid EV charging networks, building charging hubs in places that make sense: along busy routes, at popular destinations and right in the heart of local communities. We offer drivers the right charging speeds in the right places, with plenty of ways to start and pay for a charge, including the Be.EV app, RFID card and contactless payment. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works and a team that genuinely listens. So that’s exactly what we’re building. Every piece of feedback helps shape what we do next. We’re proud to deliver 99% network reliability, but our focus goes beyond charging bays. We’re here to make public EV charging simple, convenient and dependable, whether you’re charging close to home, while shopping or during a longer journey. Ultimately, we want to help every driver Love Every Electric Journey. Be.EV is majority owned by Octopus Energy Generation, one of Europe’s largest renewable energy investors. As more drivers switch to electric, we’re continuing to grow a nationwide charging network designed around people, powered by renewable energy and shaped by the customers who use it every day. Keep up with Be.EV: Facebook: Be.EVchargingnetwork Instagram: @be.ev.charging LinkedIn: Be.EV X: @BeEV_Charging YouTube: Be.EV_Charging
Kontaktinformationen
Rodwell Tower, 111 Piccadilly, M1 2HY, Manchester, Vereinigtes Königreich
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,1
Gut
289 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
When they are working they are 5 star…
When they are working they are 5 star but any problem it’s a nightmare customer services are useless I tried to charge 3 times but everytime i paid in the app the machines rebooted so I was £75 down customer services said they would get somebody to ring me I waited 20 mins then left still not rang me that was about 2 weeks ago and I have the subscription aswell
15. September 2026
Antwort von Be.EV
Hi Anthony,
We're sorry to hear about this experience. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been.
Please send us an email at feedback@be-ev.co.uk with some more details regarding your charge (location, date, time etc.). We'll look into the charging attempts, refund status, and lack of follow-up and make sure this issue is resolved.
We look forward to hearing from you,
Team Be.EV
Cheaper than most
It works and it’s a cheaper option when you don’t have the luxury of home charging
15. September 2026
Antwort von Be.EV
We're happy to hear that our solution provides a convenient and affordable option for your charging needs.
Just so easy
17. September 2026
Antwort von Be.EV
Thanks for taking the time to leave us a review. We're glad to hear that you find charging with us easy. Hope to see you charging with us again soon!
Antwort von Be.EV
Thanks for taking the time to leave us a review. We're glad to hear that you enjoy the location and usability of our chargers. Hope to see you charging with us again soon!
Excellent Service
With Be.EV, you can find a service close to you and the charges are really fast and easy to operate, even if you using a membership card, the App or your bank or credit card, all easy and fast to start the charge.
Hope this just will grow time to time.
Thank you for your excellent service.
17. September 2026
Antwort von Be.EV
We're so glad to hear you find our service fast and easy to use, whether with a card or the app. We appreciate your kind words and look forward to growing!
You keep asking for a review so here is…
You keep asking for a review so here is a 2nd one.
Sort your Portsmouth prices out then I may think to come back but until then stop selling the membership in portsmouth
15. September 2026
Antwort von Be.EV
Hi Rob, thanks for taking the time to share your feedback.
Our goal is to make charging as affordable and convenient as possible. We'd love to offer subscription pricing across our entire network, but some of our sites are owned by third parties who set their own pricing, which means they can't currently be included.
We really value feedback like yours as it helps shape future improvements. In the meantime, you can find a list of all sites included in our subscriptions on our website: https://bit.ly/4jcnPUr
Thank you,
Team Be.EV
Always reliable and easy to use
Always reliable and easy to use. The pass for subscription is a great option
17. September 2026
Antwort von Be.EV
We're so happy to hear that our service is reliable and easy to use for you. We appreciate your positive feedback on our subscription option!
I subscribe so get cheaper charging…
I subscribe so get cheaper charging costs. The chargers are so easy to use and charge my vehicle quickly. The only time ive had to wait is when people don't take their cars off charge when they are at 100% and leave them connected for hours. The only gripe ive got is having to pay for parking on top of my recharge cost, otherwise they're very easy to use, just follow the instructions on the charger. I use the chargers at Sainsburys Trinity Walk in Wakefield. Theyre in the far corner on the ground level car park, not the underground park.
17. September 2026
Antwort von Be.EV
We're glad to hear you find our chargers easy to use and efficient. We understand your frustration regarding vehicles overstaying their charge and the additional parking costs. We appreciate your feedback as it helps us improve our services for everyone.
Antwort von Be.EV
We're truly happy to hear that our assistance has been helpful when you've encountered issues. We appreciate your kind words!
Antwort von Be.EV
Thanks for the great review - glad to hear that you've had a great experience charging with us!
App is really poor always an issue when…
App is really poor always an issue when I try to charge that causes delays.
Also you increase the off peak price to force customers into subscription was very underhanded. Extremely disappointed
17. September 2026
Antwort von Be.EV
We appreciate you sharing your concerns regarding the app's charging issues and the off-peak pricing. We are actively investigating these matters to improve our services and your feedback is greatly appreciated.
Antwort von Be.EV
We're glad to hear you found our charging process easy, our location convenient, and our pricing reasonable. We appreciate your positive feedback!
Antwort von Be.EV
We're so glad to hear you found our location great and that everything worked smoothly for you! Thank you for your positive feedback.
Great value and normally very easy to…
Great value and normally very easy to charge.
But future subscription changes may make it less value.
17. September 2026
Antwort von Be.EV
We're glad to hear you find value in our service. We appreciate your feedback regarding future subscription changes and will share them with the team!
Great many locations reasonably cheap…
Great many locations reasonably cheap it’s a shame they have just put their monthly subscription up.
17. September 2026
Antwort von Be.EV
Thanks for the feedback. We're pleased to hear you're enjoying our growing network and competitive charging prices. We appreciate your comments on the subscription changes and will make sure they're shared with the team.
I have had several issues starting mny…
I have had several issues starting my connection and have had to ring the help line several times.
I also have to drive two miles away to put my car on charge, walk back and the walk back to collect my car.
Nearer charging points to BL8 would be appreciated.
17. September 2026
Antwort von Be.EV
We appreciate you sharing your experience. We understand the frustration with connection issues and the inconvenience of limited charging points. We are actively working to expand our charging network, especially in areas like BL8, to improve accessibility for our users.
Fortunate to have good network of be.ev…
Fortunate to have good network of be.ev charging locations nearby.
Typically reliable and well maintained, just occasional connectivity issues.
Would recommend.
17. September 2026
Antwort von Be.EV
We're happy to hear you find our charging locations reliable and well-maintained. We are always working to improve connectivity and appreciate your feedback!
Antwort von Be.EV
We're so happy to hear you found our product easy to use and a great value! We appreciate your positive feedback.
Antwort von Be.EV
We appreciate you sharing your experience regarding the charging speed. We will forward your feedback to our network team who will further investigate this issue.
Love the subscription model as it’s…
Love the subscription model as it’s gives you the insight into costs per kWh before you go and charge your vehicle.
The machines are easy to use and with the app I can control the charging process even when I’m away from the car.
All the back office info you get through the app is valuable. I especially like the chance to win free charging. BeEV is a great charger business
17. September 2026
Antwort von Be.EV
We're so happy to hear you appreciate our subscription model for cost transparency and the ease of using our chargers and app features. We're glad our back-office info and chances to win free charging enhance your experience!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.