British Dental Association Bewertungen 

Due to the complete ineptitude of BSO and Pensions dept (NI ) in sorting out my pension I was very lucky that Phil and Jo at BDA managed to sort things out. Considering that I had to take immediate medical retirement due to a life threatening disease you would have thought my pension would be expedited. Quite the contrary . Phil was able to sort it out thankfully . Top man!

Sabina gave me HR support and advice that was both excellent and highly efficient. Her guidance was clear and supportive to a multidisciplinary situation. The advice not only resolved my immediate concerns but gave me the help and guidance I needed at the time to not only help me but support the staff member. I would highly recommend the HR support service that the BDA offer to anyone seeking professional, reliable and effective advice.

Ezra Moffat is the best
She’s helped with all sorts of HR advice and actually makes the subs (expert at that!) worth it
Well done Ezra

These regarding the BDAs failings as a regulator, I wrote to them on 16.12.2024 and twice in January 2025, because their name was not on the list fir complaint procedure. The BDA even did not answer to my letters and did not investigate "CastleView Dental", the company DOCS UK Limited trading under this name and used the team of Paulo Malo with the equipment and details to come toWindsor .
I am in the Court now and threatened to get charges for "ruining the reputation of a director', who does not know what is going on in his Clinic and even signed the "Witness Statement" (can provide) showing he did not see my Medical Notes, even I started complaint procedure in April 2024 it was not investigating and BDA was not even an addressee for the Complaint! Private dentists are above the LAW.
Why all these Laws and Regulations if nobody doesn't follow them and BDA is not investigating Dentistries and their teams? Reputations first, patient safety and wellbeing is secondary. People are organising groups on Facebook, trying to help each other to be heard. It was not easy for me to make a disclosure of my case. But I want to see Britain Great!
I visited CastleView Dental Premises in Arundel House Windsor 40 times. It was always different nurses but nobody stood by me knowing I am almost died during this long 5.5 years! As a long dental negligent patient I asked for a diagnostic, but it was not done until 3 prostheses were made wrongly. My diagnosis I brought aven not put in my Medical Notes!
I gave my details for contacting me and will ask Court to make an official answer from you!

Alun, I wanted to take this opportunity to sincerely thank you for being such a supportive confidant during what has been a particularly challenging period for me. I truly appreciated your advice and, above all, your candour as I navigated a very difficult situation. I would highly recommend all dentists to register with the BDA.

As a recent overseas graduate, I unfortunately found myself taken advantage of and signed a contract I should never have agreed to. When the situation became unmanageable, I reached out to the BDA for support. That’s when I was connected with the wonderful Jacinta McKiernan—truly an angel in disguise.

Jacinta went above and beyond to support me through a very difficult time. She was incredibly thorough, kind, and reassuring, with a wealth of knowledge that made all the difference. She helped me navigate every aspect of the issue, providing clarity and guidance every step of the way.

Jacinta McKiernan is an incredible asset to the BDA team, and I’m deeply grateful for her help.

My only regret is that I did not register as a BDA member sooner.

I have been a BDA member for as long as I can remember and have always had excellent service from their advisors around practice matters. Recently if was necessary to speak to someone about a problem I had serving as a specialist advisor in the salaried service. I was put in touch with Chris Burns who guided me through all the paperwork and attended meetings with me. I can honestly say that the care, dedication to the best outcome and. warmth of spirit Chris showed was totally above and beyond anything I could have imagined. If you are in salaried service and you have a problem then the BDA and in particular Chris Burns have "Got your Back"

As a refugee dentist rebuilding my professional life in the UK, I am deeply grateful for the BDA's generous and practical support! The CPD on Demand, access to the dental library, informative BDJ publications, and welcoming events have all made a real difference in my journey.
The BDA’s ongoing support for professional development inspires hope and motivation in us, refugee dentists. It not only helps us stay updated but also makes us feel part of the professional community once again.
Thank you, BDA, for standing with refugee dentists and helping us rebuild our careers and lives!!!

The team at the BDA, most noteably Chris Burns and Natalie Birchall, have supported me 100% through a difficult and protracted time in work. I have endless gratitude for the hours of hard work you both slogged through on my behalf, I felt listened to and you gave fanastic advice. Thank you

I’ve had mixed experiences with the British Dental Association. While some staff, like Michael and Sarah, offered great support and advice, the overall service can feel inconsistent. Certain aspects of membership are helpful, but I personally think the value doesn’t always reflect the cost. It’s useful but not extraordinary—3 stars.

As a first-time dental practice owner, I faced significant challenges during the early months of inheriting an existing practice. One of the most difficult situations involved a key member of staff who, supported by an extremely aggressive union representative, made persistent efforts to pressure me into a procedural error. Their actions, which bordered on harassment, were clearly designed to threaten me with an employment tribunal—a situation that felt like a real-life shakedown. Those six months were incredibly stressful, leaving me feeling trapped in my own business, dreading work, and struggling to balance the demands of my young family. It was an emotionally and physically exhausting time.

Fortunately, Jacinta, Sabina, and the rest of the consultancy team at the BDA stepped in. They provided expert guidance at every step, giving me not only the advice I needed but also the reassurance and confidence that things would improve.

Now, nearly a year into ownership, I am free from the shackles of poor-performing staff and feel extremely happy. I can finally look forward to the future and watch my business thrive under new management. The BDA’s expertise, thoroughness, and kindness have been invaluable, and their support has transformed what was once a draining experience into an exciting and optimistic chapter of my professional journey.

Thank you to everyone at the BDA. I am proud to be a member and wholeheartedly recommend their services to other dental professionals, especially those embarking on the ownership journey for the first time.

This is the third time the BDA has come to my rescue during difficult times. Chris Burns always gives great and more importantly, honest advice. He is incredibly knowledgeable and empowering. Thank you immensely for all your support.

Chris Burns and Phil McAvoy have been unwavering in their expertise and support in what has been a very difficult period of my life. They have liaised with my employer in a professional way and empowered me to make decisions after providing up to date and realistic information. I cannot thank them enough.

Honest, helpful and constructive; no nonsense approach and advice you can trust. If you think you won't need BDA support at some point in your career, then think again. This is the one group that genuinely looks out for its members when they need guidance through the minefield that is the modern workplace. Props to CB (you know who you are) for the latest assist.

I had received a new contract from a practice I plan to join and asked for a review of the contract before I sign. Michael Fenton provided me excellent and thorough feedback.

Michael Fenton responded to my call immediately and responded to my queries in great detail. His professional advice was extremely informative and helpful. It was clear from his response that he had given my query much thought. His response was very well thought through and measured.Thank you Michael

I recently had a CQC inspection. When I initially received the email , all I could think of was that I need help !
Being an expert member I contacted the BDA , and they did not fail too deliver , especially Sarah Williams , I can not thank her enough for her guidance and vast help, she went above and beyond and eased me through the process. So helpful on everything level , thank you Sarah .

The advisory service I have received over the last few weeks has been exemplary.
I have received highly professional and competent services, and these were provided in a friendly and accessible manner.
Highly recommended.

Chris provided invaluable support and guidance during an immensely turbulent and traumatic period of time in work. It’s as though he does this for a living! Chris is clear, knowledgable and knows how to support the members during difficult conversations. Makes the BDA membership worth it. Thanks, Chris.

I needed legal advice and Shrinal gave me excellent service. Quick to reply, friendly, polite but always professional. Any other legal matters I hope Shrinal is the one to guide me. Great advice. Thank you.