My school has been using Forwoods for the vast majority of our students' music needs for many years now. We order hundreds of books a year, and Stephen and his team have always been incredibly reliabl... Mehr ansehen
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Das sagen Bewerter
I have been using Forwoods to supply our busy music department for some 14 years and their service is excellent. They are knowledgeable and helpful and delivery is always quick. They have often source... Mehr ansehen
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Ordered a music score on 25 Jan 2026 and the amount was debited from my credit card straight away. I still haven’t received the item, despite phoning them on 6 Feb. I was told that there could... Mehr ansehen
Unternehmen hat geantwortet
ScoreStore (Forwoods) have been extremely responsive to my frequent requests to get scores ASAP. I order for a large choir and we often need extra copies at short notice. ScoreStore really do go the e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Forwoods ScoreStore is a trusted, family-run business specialising in printed sheet music for choirs, schools, and musicians across the UK and beyond. With over a century of heritage and a passion for music at our core, we combine expert knowledge with friendly, personal service. Whether you're looking for choral scores, orchestral sets, exam material, or specialist repertoire, we’re here to help you find exactly what you need. We work closely with publishers and suppliers worldwide to ensure fast, reliable access to a huge range of titles — from the latest releases to hard-to-find classics. Our online store is regularly updated, and our team is always happy to offer recommendations or advice. At Forwoods ScoreStore, we’re proud to support music-making at every level, from amateur ensembles to professional choirs, and we’re committed to delivering the best possible service every time you order. Discover music made easy — with care, knowledge, and a human touch.
Kontaktinformationen
Vereinigtes Königreich
- 0800 072 0354
- sales@scorestore.co.uk
- scorestore.co.uk
4,3
Hervorragend
23 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Fantastic service over many years
My school has been using Forwoods for the vast majority of our students' music needs for many years now. We order hundreds of books a year, and Stephen and his team have always been incredibly reliable, as well as helpful and supportive whenever needed! We would not go anywhere else for our sheet music supplies.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forwoods ScoreStore
Thank you so much for your support over the years. We really appreciate you taking the time to share your experience with others.
Outstanding Service
I have been using Forwoods to supply our busy music department for some 14 years and their service is excellent. They are knowledgeable and helpful and delivery is always quick. They have often sourced music for me that is not on their website . I have also used their website for personal orders and have been very pleased. I highly recommend them.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forwoods ScoreStore
It's a pleasure working with you Sarah. Thank you for taking the time to share your experience!
Outstanding service
Outstanding service, order arrived very quickly. Competitively priced. Would highly recommend.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forwoods ScoreStore
Thank you for sharing your experience - happy music making!
Don’t believe their delivery date promises
I placed an order with Forwoods ScoreStore on Saturday 7th March, around lunchtime. The website showed all three items of my order as being in stock, and the countdown clock said that they could be delivered on Tuesday 10th if I ordered within X minutes. Great. Top marks for website ease of use. I assumed that the countdown would mean same day dispatch, and the default Royal Mail Tracked 48 delivery made Tuesday seem a realistic prospect. We live in a world of efficient dispatch and swift delivery, after all.
Unfortunately it seems nobody told that to Forwoods.
My order wasn’t dispatched until Monday morning, and according to Royal Mail, it wasn’t handed to them until late Monday afternoon. Not exactly the end of the world, but that Tuesday delivery slot was now looking somewhat dubious! Still, with 48 hour delivery, it should arrive on Wednesday 11th, right? Only a day late.
Well, on Wednesday 11th, I got an email from Royal Mail saying that my package would be delivered on Thursday 12th. Now two days late. Then on Thursday, you guessed it, no package. I suppose they might attempt delivery on Friday 13th(!) but I won’t be home to accept it since I’ll be away for the Mothering Sunday weekend. So who knows when I’ll get it!
Now, I’ll happily admit that Royal Mail’s general incompetence is not the fault of Forwoods. However, since Forwoods force you to use Royal Snail with no alternative offered, I’m going to blame them anyway. If nothing else, the website’s delivery countdown clock was clearly a complete LIE without that same day dispatch.
So the moral of this story — NEXT TIME USE AMAZON!!
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forwoods ScoreStore
Hi James,
Thank you for your feedback, and I’m glad to hear that you found the website easy to use.
Just to clarify the timeline: your order was placed around lunchtime on Saturday, and like many small independent businesses we do not operate weekend dispatch. Your order was therefore dispatched on the next working day (Monday) and handed to Royal Mail that afternoon using their Tracked 48 service.
While we always aim for Royal Mail’s advertised delivery times, they are unfortunately estimates rather than guarantees, and occasional delays can occur once the parcel is within their network.
You’re absolutely right that Royal Mail’s delivery performance is outside our direct control, but we do take feedback about the checkout messaging seriously. If the delivery countdown created the expectation of same-day dispatch on a Saturday, that’s something we will review so that it reflects our working hours more clearly.
As a small family business, we do our best to provide specialist music, careful packing, and personal customer service, things that large marketplaces can’t always offer, and we genuinely appreciate every customer who chooses to support an independent retailer.
If your parcel hasn’t yet arrived or you need help arranging redelivery, please do get in touch and we’ll be happy to assist.
Best regards,
Forwoods ScoreStore
Item ordered, paid for but never received. But now refunded
Ordered a music score on 25 Jan 2026 and the amount was debited from my credit card straight away. I still haven’t received the item, despite phoning them on 6 Feb. I was told that there could be a supply issue and someone was going to contact me. To date (10 March), I still haven’t heard from them or received my order.
I have now emailed them to ask for a full refund. If they do not have this item in store, they should not be advertising it on their website or taking money.
Post review comments (11/03)
Since posting my review, the company has got in touch and refunded payment in full. They also apologised for not getting in touch sooner, and they will aim to do better next time. As such I accept their apology in full, and that it is a genuine business trying to make it work but with rooms for improvement which I understand.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Forwoods ScoreStore
Thank you for updating your review. We’re very sorry that we didn’t communicate the publisher's delay sooner, and we appreciate your patience while we resolved the refund. We’re always working to improve our stock information and communication, and we’re grateful for your understanding.
Antwort von Forwoods ScoreStore
Really appreciate you taking the time to share your experience. Thank you.
good prices quality item well pleased
23. Januar 2026
Antwort von Forwoods ScoreStore
Thank you, much appreciated!
Great choice and service
Great choice, found exactly what I was looking for with super quickly delivery. Thank you.
22. Januar 2026
Antwort von Forwoods ScoreStore
Glad we could help :)
Antwort von Forwoods ScoreStore
Thank you for sharing your experience. We look forward to welcoming you back soon!
Excellent
I ordered a large set of music on 23 December and it was delivered on 24 December. I was expecting to have to wait until the new year. Delighted! Well packaged, very good price. Perfect!
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Forwoods ScoreStore
Thank you for taking the time to share this experience. It's a challenging time of year for postal deliveries, I'm so glad we were able to help!
Excellent
Excellent stock, fairly priced, well packaged and promptly delivered. Consistently reliable.
24. November 2025
Antwort von Forwoods ScoreStore
We really appreciate you taking the time to share your experience, thank you.
Seamless service from ordering to…
Seamless service from ordering to prompt delivery
22. November 2025
Antwort von Forwoods ScoreStore
Thank you Susan. Glad to be of service!
Antwort von Forwoods ScoreStore
Thank you!
Antwort von Forwoods ScoreStore
Glad we could help! Thank you for your review.
Excellent service…
I was able to speak to someone very quickly on the phone (a rarity these days) who immediately sorted out a problem with a score I had ordered. I have used Forwoods a few times now and will continue to do so. Thank you for a truly professional and reliable service. Quick delivery as well.
23. Oktober 2025
Antwort von Forwoods ScoreStore
Thank you for taking the time to share your experience!
Antwort von Forwoods ScoreStore
Much appreciated John, thank you.
ScoreStore (Forwoods) have been…
ScoreStore (Forwoods) have been extremely responsive to my frequent requests to get scores ASAP. I order for a large choir and we often need extra copies at short notice. ScoreStore really do go the extra mile to meet my requirements.
21. September 2025
Antwort von Forwoods ScoreStore
Thank you so much for your kind words!
Packaging and product were faultless.
Packaging and product were faultless.
The sole reason for reducing the rating was the length of time taken between order and delivery.
Would order from this company again without hesitation if I did not need the sheet music promptly.
24. August 2025
Antwort von Forwoods ScoreStore
Thank you very much for your order and for taking the time to leave a review. We’re always keen to understand how we can do better, so I’ve looked into your order carefully. This title was sent out on the 4th working day after you placed it, which is within the 2–5 working day timeframe quoted on the product page and at checkout.
That said, we completely appreciate how important it is that expectations are clear and that music arrives as quickly as possible. If anything felt unclear or if there’s something we could improve, we’d be very grateful to hear your thoughts.
We’re committed to giving the best possible service, and we do hope we’ll have the chance to welcome you again.
Delivered without checking whether I…
Delivered without checking whether I was in. I wasn’t. Then I had to pay to have it redelivered!
23. August 2025
Antwort von Forwoods ScoreStore
Thank you for your feedback. I’ve checked the tracking for this order and can confirm it was delivered successfully on the first attempt, without any redelivery charges being applied. The messages described don’t match the Royal Mail record for your parcel, so it’s possible they may have come from an unrelated phishing scam that unfortunately circulates from time to time.
We take these situations very seriously and have already shared guidance on how to identify and report such scams. Please rest assured that your order with us was processed and delivered exactly as advertised, and we remain on hand to support if any further clarification is needed.
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