Due to me being an idiot I ordered the wrong part. The receptionist was very helpful and understanding 👏 Returning the item was easy and a full refund was credited to me the next working day.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really good price on the battery and delivered quickly as promised. Easy to fit and hopefully the Moly clamp grease will help keep the terminals well protected.
Absolute crap! Ordered Saturday. Paid for next day delivery. Get told by DPD late Monday that they are waiting for the item from Battery Group and then finally get it delivered on Tuesday. I'd acce... Mehr ansehen
Battery delivered safely and quickly. Easy to follow guides enabled me to change the original battery with a slightly larger EFB Battery. for 3 years the stop start never worked. Now it never fails.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Battery Group! We distribute a wide range of batteries from brands such as: Duracell, Panasonic, Varta, Energizer, Tadiran, Saft and many more. Our ethos is to create a customer focused environment where you can find, purchase and enjoy the products you need to make sure you, and your equipment remain switched on. So let us switch off stress and browse our range of batteries.
Kontaktinformationen
Unit 6 Nexus, Capitol Court, Dodworth,, S75 3UD, Barnsley, Vereinigtes Königreich
- 01226 885050
- support@batterygroup.co.uk
- batterygroup.co.uk
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First class service
First class service. The new battery arrived within two days. It was delivered when they said between the times given. The price was one of the factors that made me buy it. It was definitely competitive as I always check against other companies. All in all I would highly recommend.
DO NOT PAY FOR EXPENSIVE NEXT DAY…
DO NOT PAY FOR EXPENSIVE NEXT DAY DELIVERY - it is not next day delivery. Paid £30 for next day delivery, it is not next day delivery it is when the courier decides to deliver. It is infact 48hour delivery I'm told on the phone. Have waited in all day for something that won't come. And don't expect to be updated by customer services like they say they will. Order placed Thursday morning for next day delivery on Friday, I'm now hoping I get it on Monday, or you've ruined my holiday - how many days is that. Courier tells me they don't have my item at any of their depots, but same courier can tell the seller they have it but haven't processed it yet.
Not even an apology from the person on the phone.
Great product and customer service
I ordered two Victron solar panels which were at a great price and they arrived very promptly via DPD. Unfortunately one of the panels had been damaged in transit andsoI sent an E mail with some photos of the damaged box. I was worried that it would take some time to sort out a replacement but I had a reply very quickly and a new panel was sent out which arrived the next day. Great customer service and I would recommend. The product is great as well and at a good price so I will order another pair for my canal boat
Website Anomalies
Well, I'm not normally a Trustpilot moaner, but here goes.
I ordered 2no litium leisure batteries, compatible charger and link cable.
The charger couldn't be connected to the charger. Charger was M8 eyelets and battery was tower terminals.
The link cable was described as 380mm wide, when they meant 380mm long. It came 300mm long.
When I tried to resolve the charger/battery issue they said they couldn't do anything about it??? Even though their website stated they work in conjunction.
I had sourced these batteries as they perfectly fit my cabinet in the campervan. So I need that size but with a charger that fits. Headache 1. not resolved.
Headache 2. They said they couldn't replace the link cable with the correct length as the listing on the website is wrong. Huh? I asked if they could just replace them with the correct size, which they actuall stock. And that is something they couldn't do. Again Huh?
No replies back to emails when chasing these issues. Anyhoo long story short... I would avoid for the glaringly obvious reasons listed above. Grrr!
Update. After a few conversations the company have helpfully refunded the extra costs I had to pay to buy extra terminals to get the system to work correctly. They have also tweaked their website offending articles to now show the correct spec. So fair play and hats off to them. Cheers 🥳
spot on service fast delivery good price
Great selection at competitive prices
Great selection of batteries at very competitive prices, delivered promptly
I bought 2 batteries for my mobility…
I bought 2 batteries for my mobility scooter they were well packaged and good value .I also would like to praise the company that delivered the package and helpful . I would recommend the Battery Group
Very easy to order and good delivery
Very easy to order and good delivery
Excellent service and a great…
Excellent service and a great battery.A+++++
Did everything its supposed to fast…
Did everything its supposed to fast delivery, reasonable price, worked and fitted as described installed myself problem solved, thanks.
Very fast turn around and quality of…
Very fast turn around and quality of product and service. Good prices.
Great value motorcycle battery
Great value motorcycle battery. Fast delivery to the Isle of Man. Easy transaction.
Good battery for storing solar energy
The Pylontech battery (for adding to my existing set for storing solar electricity at home) arrived quickly, and was cheaper than offered elsewhere. It was useful earlier on to get notifications when it came in stock. When I asked a question about the product by email in advance, it was responded to quickly.
Gr8 prompt delivery great sevice
Excellent service all round
Really competitive pricing.
Fair and realistic postage charges.
Extremely quick despatch and delivery, even in the standard postage option.
Can’t fault them at all, so highly recommended supplier.
Great purchase experience
Great price, speedy delivery. Great purchase experience
It wad ideal for task and fitted good
It wad ideal for task and fitted good. Good warranty.
Decent kit at good prices with quick…
Decent kit at good prices with quick delivery, unfortunately 1 of the batteries failed within a short period, give them their due it was replaced after returning the faulty one within a reasonable amount of time.
New battery such a relief!
Battery arrived promptly and well packaged up! Fitted the same day and not a problem starting since!
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