Bank Park Bewertungen 

Our very unfortunate parking experience with Bank Park management in February 2023, proved that they operate like a bunch of crooks, trying to extort PCN fees out of motorists, like a protection racket.
Their website is the worst kind of 'wokey pokey', current fashion led community 'greenwash' nonsense, that contradicts itself with parking business revenue management statements elsewhere.
These statements are from their main web page with it's childish 'kindergarten inspired' car logo - I don't know who they are trying to kid?: "Welcome To Bank Park"
"Bank Park car parks are different – very different. We offer friendly, fair and ethical car parking whilst also raising much needed funds for local charities."
The Bank Park website stated Ethos is a joke statement when compared to actual reality!
Our dispute with Bank Park came after they had just taken over management of a Decathlon car park in London, where previously we had been using official electric charging bays to charge our electric car for two years with no problems, and to which we paid a monthly fee to the charging supplier. So we had a stated right to park there as long as required, during car park opening hours to charge up the car. Then suddenly on 13th February 2023, after having many problems trying to get the charger working this time, contacting the charger customer services. A week later, we got issued a PCN through the post, with ANPR pictures of our car from Bank Park, for staying longer than the maximum period. We were not made aware that the management of electric charging bays had changed! The car park signs don't meet required car parking standards, and aren't clearly placed in the charging bays. The PCN was inaccurate as there was no mention that our car was electric, and they couldn't even be bothered to check that we had a valid paid up reason to use the car park for charging. Our website appeal with valid and reasonable claims was just rapidly dismissed out of hand, with pressure to pay up now - typical car parking management response from experience.
Then appealed using the recommended Independent Appeals Service/IPC, which aren't independent, and are just a trade association with dubious management, to legitimise fraudulent parking companies. The IAS has been called a 'kangaroo court' on the internet, and using anonymous barristers and adjudicators. They dismiss all reasonable appeals, and only find for the parking companies. They wasted our valuable time, and their appeals website is typically difficult and very time consuming to use, so that they can threaten with increased PCN charges and a potential court order if unpaid.
The best thing is to ignore their threats, don't pay the PCN/Court fines. We went to Decathlon after all this appeals nonsense time wasting, put an official customer complaints in about Bank Park and car parking there. We also recommended that Bank Park management should be removed for good by Decathlon, who have the car park for customers/electric car charging.
Bank Park have not apologised, and have not even got in touch with the Store Manager and Area Manager who promised to cancel the PCN for us! after apologising about Bank Park behaviour.
It looks like they won't go through with the County court action against us.
Just goes to show what Bank Park are like, and how they deal with their business clients.
The only charities that they are interested in is themselves! These type of parking companies should be put out of business and made illegal.
I would give Bank Park a Zero star recommendation, if it was available with Trust Pilot.

I parked on this car park on Easter Monday afternoon, I payed my £1.00 for two hours placed my ticket on my dashboard. I was there for 25mins maximum. Two weeks later I received a fine for £100 as I’d not saved my ticket I had no proof of payment. After reading the reports on this I feel very aggrieved and feel the company have taken my money under false pretence. I have always used this car park and had no problems before. Needs sorting…..

I am one of many people who used the Market Street car park at Crewe on the 10th April who paid for parking and got fined. I know I paid because my mum asked if I had one it. You can't talk to these people and it annoying. I paid £60 fine for something i paid for on the day. I just found out lots of people were issued incorrect fines as a result. Every week these crappy meters are broke! Don't use this car park. I am writing to Cheshire east council about this company. Utter disgrace!

Disgraceful company who don't answer calls or emails, don't pay any fines , gave your day in court it will cost them more

Disgraceful company. I was issued a fine even though I had entered my registration details and bought a ticket (sadly which I disposed of when I returned home again) and displayed it in my car window. I have repeatedly emailed them asking them to check cctv (which I am aware there is) but nobody returns emails. You cannot speak to anyone by phone either. Dreadful company to deal with with appalling communication. Avoid parking on Bank Car parks !

Disgusting. My car broke down from hitting a pothole on a road near to the carpark. I have dashcam footage of everything and my hazards were on throughout the whole time. I was on the car park 11:55-12:07 so they have fined me £100 for staying for 12 minutes. I was putting my car in a safe space, trying to figure out the damages the pot hole had done to my car. Disgusting company. Have appealed. Wont be paying the fine 👍

had a paking fine which said i was 16 mins over the hour but i had a parking receipt for 2 hours tried email even writing with proof but no reply on either

Sent me a fine in the post. "Failure to pay"
Good job my bank statement says otherwise!
I will never use this company again.

I received a penalty for parking my fuel vehicle in an unmarked charging bay managed by Bank Parking in Sheffield. The bay was not reserved for electric vehicles only, and there were no clear signs indicating that it was a charging bay. I urge Bank Parking to withdraw similar penalties and improve their signage to avoid similar incidents in the future. Overall, I was disappointed with my experience and would caution other drivers to be wary of their policies and practices.

Absolute disgrace of a company. Just received a letter saying I owe £100 after multiple attempts to get hold of me, there were no attempts and now they stating I can’t appeal. I parked for 15min while waiting for someone. Shocking company who should be ashamed of themselves. Crooks

I paid for parking and got a ticket, however all the buttons on the keypad of the machine were blank and rubbed off, so I ended up putting the incorrect reg in.

I appealed it, with a photo of my car parking ticket I had paid for, 1st appeal no reply. I got another letter from them saying the cost has gone up to £100 from £60.

I appealed again..

No response and now I have a letter from the Bailiffs saying that I owe £160 due to no payment of the intitial fine.

I called the bailiffs and they said now it has come to them, there is no way they can pass it back.

From the reviews I have read it looks like this company is completely untrustworthy and just rob people.

Parked less than an hour. I didn't have any cash on me to pay the 50p therefore I paid via card which came to 57p (7p surcharge for paying online). Few weeks later I received a fine for not paying. I provided evidence of this and they asked for proof of bank statement which I sent immediately. Few weeks later I received a further email from them saying this was not proof and they required a receipt (despite them being the ones asking for bank statement) I explained as had it had been a few months ago, I no longer had a receipt.
No response until I received a court letter.
I replied to this with all my proof of payment and no response from them either.

I've now had another letter saying I need to pay £282.28 or bailiffs will be coming round.
I have responded again with all my evidence of paying my parking ticket.
Absolutely awful parking company. Please do not use them.
I'm a single mom to a disabled child and cannot afford this fine. I just hipe something gets done.
I always pay for parking and had I not I would have paid the fine however I paid the 57p charge and have proof of this.

Parked up for an hour, while in the vehicle talking to my friend and her child, outside the accommodation where bank park cover. I didn't know I was not suppose to sit and talk in an open environment. The pictures they sent as evidence, the lower half of the vehicle, cutting us sitting inside, cropped pictures. Weak minded individuals are employed by these thieves.

AVOID this company at all costs. They send out fine letters late. Parking date was 9th December received letter 17th December. I appealed as I had paid to park, unfortunately had no proof. Appeal emails totally ignored. This apparently is usual for this company. We are both pensioners and £100 us a lot for us, we should have been able to pay £60 as Appeal was in time, but totally ignored. What a bunch of cowboys.

Hmmmm I won't say what I really think of you on here..paid to park have proof of payment yet still get fined and I'm not the only one being done by you either, hardly parking with a smile is it Bank Park!?!

Vile company, issued a £100 fine for “Failure to claim FREE parking session” Pitch black unable to see signs, was issued a fine for not getting a ticket for the FREE parking. Empty car park, wasn't causing any issues for anyone. I just didn’t get a ticket from the machine. Got the letter 17 days later. Desperate money grabbing scammers. Website given on the letter came up with a scam warning and then page not found. Read other reviews and no point appealing as they don’t reply and just escalate the fine higher. Perfect to get just before Christmas when I’ve got no money and no more time to pay as the letter took so long to arrive.

Totally shocking experience. I went out in the evening to Redditch to watch a show. Paid for parking and apparently didn’t pay enough for the parking . I don’t believe the company are correct as they are claiming we arrived at 7.30 and yet we arrived at 8.30 and so I believe we paid the correct amount. Although not happy to receive a grossly unfair fine, I have just tried to pay £60 only to be told it’s £100. I have only just received the letter and yet it’s dated 22nd November. How on earth are companies like this allowed to operate? Do we not have any rights at all. This should not be allowed. Dreadful company. Shouldn’t be allowed to operate. I have complained to the council as this should not be allowed to happen.

I too have received correspondence from Bank Park Management in Sheffield, initially claiming that I had not paid for parking and subsequently after I submitted a letter from my bank proving that I'd paid by debit card, contactlessly, a letter asking for an admin charge of £15 to cover the cost of them issuing a PCN. They claimed I had entered one or more of the digits from my reg no incorrectly but provided no proof of this. I haven't paid them the £15. Tried to appeal via the IAS but the PCN number was not recognised as being valid ! Communication with Bank Park is all but impossible. No human available on their phone line and emails go unanswered. But I have received several letters since then from their bailiffs and now their solicitors with the threat of court action. The charge is up to £160. Rang the solicitors today but they say they can't discuss the merits of my case. Has anyone gone further than this and been taken to court and if so, what is your story and did you win ?

If I could give 0 stars I would. Worst company ever issuing illegal parking tickets and allowed to get away with it. I will be reporting them to trading standards, financial ombudsman and the government website as this company should be banned from operating.

Received a fine for forgetting to get a ticket for FREE parking. It's an automatic system with cameras - if they know that I was within the 30 minutes of free parking based on my entry and exit, why issue a fine for not collecting a ticket? They know I didn't stay longer than 30 mins! Outrageous profiteering, would recommend that everyone stays away from their car parks if at all possible, we should not be putting money in these people's pockets. Will be making as many people aware of this as possible.