Backroad Goods Bewertungen 

SCAM - UNABLE TO SEE TRACKING ETC DOESN'T EXIST!!!!! PUT PAYMENT INTO DISPUTE NOW WITH BANK! SHOULD HAVE READ REVIEWS.
DO NOT USE THEM!!!!

Would give a lower score if possible.

Complete scam - misrepresentation of product quality and sourcing (cutting board was Chinese, not domestic, and rubberwood, not olive wood).

I was suspicious immediately because as soon as I ordered they texted me to double check my address and then sent multiple follow ups advertising promotions until I blocked the phone number.
What I ended up receiving looked nothing like what I ordered. I ordered 8 of the Ceramic Bee Blossoms. I was fooled by the 'these are the last ones Bev will ever throw'.
They look very different to what's in the photos and they are a third of the size.

They don't have a matt rim as advertised.
They didn't come with powder coated steel stakes
They are each 3-4cm wide not 10-12cm wide as stated in the product description.
They are not 2-4mm at the edge.
The attached stake length is 20 cm not 30 cm.
There was no placement card included as advertised.
Each one was not separately packed as advertised, there was 4 per box, wrapped together.

When I tried to request a return using the email address advertised (30 days money back guarantee, no questions asked), of course the email bounced. No such address.
This is a scam site, buyer beware.

SCAM SCAM SCAM the whole site is a scam.
All the heart felt stories are B/S. ordered the Reg's hedgehog house after seeing what looked like a Devon news article. Took ages to arrive when it did (this morning) it was not as discribed and not handmade by Reg. Really really angry I did not check here first. Every scumbag is after your hard earned money.

My husband read an article on his phone from “Field & Hedgerow” about “Reg” the 73 year old from Devon who was making his last hedgehog houses from his late father’s stock of chestnut wood. Reg had done many years of research in an old milking parlour, regarding hedgehog behaviour. What a guy!!! ⭐ 🌟 ⭐ ⭐ 🌟.
The name of the magazine/paper was taken from a book by R. Jeffries written in 1889. Reg, sadly😔 didn’t exist, he was a total fiction. We both fell for this and I found the 🦔 houses on the Backroad Goods site and immediately ordered 2, one for my very helpful neighbour. I then went to order “Carol’s cat shelter” for our wild cats to help them through the winter. I placed my order on 28/09 and apart from the initial acknowledgment, there has been no further updates regarding delivery. I checked Royal Mail tracking numbers but I was more than suspicious when the sender had dispatched the items on the same day I ordered them as it was late afternoon.
On 08/10 I decided to pursue a telephone number and ‘stumbled’ across information leading to reviews, 76 of them I think, mine makes 77.
I have since emailed asking for a refund but I do not expect a reply.
It has taught me to ALWAYS review if you’re using a new site. The next stop is my bank.
Chris W.

Purchased a Butterfly house I assumed it was made in Maleny QLD,as stated, when I received the parcel today I realised it had come from China, what a rort

This company is running scams all over the world but based in China. It is a scam they are selling handmade good with a great story that are massed produced at a fraction of the price they are selling them.

Scam…..
There was an article about a lady who made the handbags and was losing her sight and was shutting down the business. The bags look lovely online. After I ordered it the confirmation email said it was coming from China. It’s just arrived and it’s absolute rubbish.

Do not buy from this website. Mass produced rubbish sold as as handmade artisan products. They will happily ask you to send the dodgy product back to Hong Kong at your own expense or offer you a 25% refund if you don't want to do that. Avoid

The other review is 100% accurate: this is a scammy website with fake stories. The one I fell for was a grandmother hand carving Halloween figurines out of polymer clay, unique, adorable, etc. What I got was pieces made from rubber, and clearly factory made, as they had a seam running around it.
Their return policy states that they have a 30 day, no questions asked, guarantee. I contacted the day I got it, and they said I would have to pay for shipping it back to Hong Kong, if I wanted a full refund, otherwise I would only get a 35% refund. We went back and forth, each time their "final offer" a little higher than the last. I quoted their return policy, I told them they sold me a fake item, etc etc, but they wouldn't budge after 60%. So we'll see if they even send the refund back. I should have used a credit card so I could do a charge back. This junk is going straight to the trash.

DO NOT GO NEAR THIS BUSINESS

ai generated false and misleading stories created about old men no longer able to continue hand making their *insert name of animal* habitat boxes.
What you receive weeks later is a shitty pine mass produced rubbish item only fit for the bin.

Want to give it zero stars. Ordered items today but no email confirmation came. Got a feeling it was a scam then saw the reviews here and reported to bank. They agreed. Advised to log card as stolen so details can't be used again or sold on. Feel like a sucker!

False advertising. The bee hotel is not the one being made in South Australia. It is shipped from China. Ordered 21 September. Shipped 8 October.

Total scam. Has been 10 working days and no product has arrived. To track order you have to download an app called SHOP which you should not do - read those reviews - and I have wasted my money buying some most likely cheap tut, that's if it ever arrives. AVOID !

Fraud by false representation. The company behind Backroad Goods is Ecomcloud Trading LLP in London, although their address is shared by over 400 other companies. Therefore a useless mailing address.
The directors of Ecomcloud are registered in Hong Kong.
Backroad have a catalogue of goods, which are all cheaply made Chinese rubbish. A current advert is the rain drum, supposedly made by Nell Ashcroft in Staveley, which is a blatant lie. She does not exist and nor does her so called forge. On Backroads site exactly the same rain drum is being made by Bron in Tasmania. Wow ! what a coincidence.
Also there is the hedgehog house at £92, supposedly handcrafted by Reg in Devon, or something like that and fictitional. Of course, you can buy exactly the same in the UK online or at various large stores for £15. 469 Five star reviews ? Where are they ?
This is fraud by false representation.

Oh my god. I was just about to purchase Nells hand forged steel pentameter musical metal garden object, having read that poor old Nells hands no longer allowed her to forge the metal so she was selling what was left. I saw the photo of her, saw the forge where she had worked and was placing my order. Then, just as was about to click the PAY button, I thought hang on, let me verify this is legit. On to Trustpilot and whoa! Absolutely scam. Thank you to all those in UK who put their reviews on. Thank you thank you thank you

My hedgehog house has not turned up … omg I can’t believe I fell for the scam website……the world is full of deceitful lying dishonest people …..

Received product (4 bags of parts) and no instructions. Have repeatedly sent emails for help and their phone number does not go through. Guess I will stop payment on my card. Very disappointing!

Backroad Goods is definitely a scam .
October 2026

I fell for the fake sob story of Dulcie’s hand made Butterfly houses . Her husband started the business in Australia in their back shed to save butterflies from extinction.
After Dulcie’s husband passed away she decided to continue handcrafting these beautiful pieces until she was unable to keep the dream alive . 🎻🎻🎻
Unfortunately I fell for the scam , thought I was helping Australian businesses, bought three at reduced price of $53.00 ea. I received only two cheap pine roughly thrown together houses which looked nothing like the original hand-crafted items in the advertisement. Very disappointed , stay away from anything that looks and sounds too good to be true.
Warning ⚠️
Who knows if this cheap wood is even allowed into our beautiful country 🇦🇺🦋
Sue