Backroad Goods Bewertungen 

SCAM. Gutted. Bought 3 hedgehog houses for christmas presents. Feel stupid for not noticing address in China. Also feel quite skint.

Completely fake company. Ordered hand-made rain drums from a little old lady in Cumbria which have failed to arrive. Further investigation shows that they also advertise them as hand-made by a little old lady in Tasmania, so clearly it is all a lie. PLEASE LEARN FROM OUR MISTAKE AND DO NOT TRY TO PURCHASE ANYTHING FROM THESE PEOPLE.

Yep I got scammed by these fraudsters too! Keith's handcrafted hollow bee hotel? Rubbish. The roof wasn't even made with copper, and the mass-produced thing was full of sawdust. Made and shipped in from China, not my hometown, as the elaborate sales pitch claimed. Next time I'll be extra cautious shopping online. It's so easy to be conned when you allow your heart, instead of your head, to do the deciding. Interesting times we live in 😏

Item ordered was described as constructed from stained glass. It even stated the number of pieces along with copper outlining the glass. The item received was made from resin and did not contain any stained glass. This company grossly misrepresented the product that I received. I emailed this company regarding this item and did not hear back from them.

This is a total scam. The products are shipped from China. Do not purchase any items from Backroad Goods.

1 star is too high, what a disgraceful fraudulent outfit, just wished I researched beforehand. On the plus side I did receive my hedgehog house, turned to be nothing like advertised and certainly not fit for purpose. They responded promptly to my complaint and informed me to return to a Hong Kong address at my expense or have a 35% refund! I've asked for the refund but don't hold out much hope. A lesson learned.

So angry, with myself AND the scammers. Read about these “hand-built” hedgehog houses. Good old “Reg”, working away in his West Country workshop, turned out to be AI slop. The crap that turned up should frankly embarrass whoever made it. I knew it was going to be crap when I felt how light the box was. Then having opened it and seen the ridiculous little matchwood box inside it with its silly little window, I knew I’d been conned. Needless to say, the box is completely unsuitable for a hedgehog, despite all the AI nonsense about how Reg creates a perfect hedgehog house from quality hardwood. In reality, they are Chinese imports - EXACTLY the same house is for sale on Temu for £30, and even that price doesn’t reflect how shoddy this product is.

Further updating my review and research on Back Road Goods, Craft Folk and Cedar and Tin
They all fall under Ecomcloud Trading LLP is that has been flagged in numerous consumer complaints for operating deceptive online storefronts
• Known Trade Names
• Marlow Market
• Cedarandtinco / Cedar & Tin Co.
• Backroad Goods
• Craftfolk (associated variation)

How They Operate

• False Advertising: They run digital storefronts marketing mass-produced goods (such as bee hotels, garden items, or crafts) as rare, hand-crafted artisan products made by local elderly woodworkers or individual creators in the US, UK, or Australia.
• Actual Origin: Customers report receiving cheap, machine-made items or materials (such as rough factory pine or plastic) shipped from industrial or overseas hubs (including China and logistics centers in the US) rather than the advertised artisan maker.
• Difficult Returns: Return policies often require shipping items back to overseas addresses (such as Guangzhou, China, or Hong Kong), which typically costs more than the item itself.

Always on these sites, look to where you need to return your item. It's usually Hong Kong, China. This tells you the products are not locally handmade. I've been scammed once before when I ordered a product for bees. Backroad Goods only registered in September, 2026. These scammers take down a website and change the name continually for a new website.

Scam, scam, scam!
The first time I didn't check a companies reviews and they turn out to be grifters. Don't be fooled , like me, by the stylish, cosy advertisements, they are con artists.
The tracking label was produced but the goods have never been sent and probably never will be. They message me assuring me my goods are on the way, but after working for couriers for many years I know the process and know I will never receive my order. They are also not responding to requests to refund me.
DO NOT USE!

I read the heart-warming and heart-breaking story of Ron the small owl box maker and then I fortunately read reviews about Backroad Goods and the fake stories, mass-produced tat that they pedle. Upon re-reading the story it is obviously AI (repeats a theme several times). I am glad I read the other Trust Pilot reviews. I will be researching proper Owl Boxes though, so some good has come of it.

As others have described , this is a scam.
I too fell for the ceramic bee flowers, they are a third of the advertised size, and are quite obviously mass produced. Very disappointing.

I bought some bags and they are nothing like they were described to be. DO NOT order from these people, it is a big SCAM. The bags that were meant to have sheep hand sewn on them came and had a printed picture of sheep nothing like what was advertised. They are cheap and tacky and I paid $170 for them. They do not reply to emails either so it’s impossible to return anything.

The site was "Armand's Fireplace Lanterns" handmade in Barre Vermont..TOTALLY FALSE. I wanted to return the product for a full refund, but in order to return it I would have had to ship it to Hong Kong and then only get a 25% refund, when Armands website says a full refund is guaranteed. FAKE WEBSITE, FAKE INFORMATION, JUNK PRODUCT. DO NOT ORDER FROM THIS WEBSITE OR THIS PRODUCT FOR THAT MATTER. I WAS SCAMMED AND I LOST $59 dollars.

I wish I had read these reviews before I purchased the items. The description of the goods was misleading and they were NOT artisinally made. Mass produced, smaller and other details just plain wrong. When I expressed concern to the company and asked for a refund, they only offered 25% refund or I had to pay return postage to Hong Kong. Paypal payment is not offered, only credit card, so no buyer protection.

Do Not order from this place, cheaply made, most of all it's not even what was advertised! I like to give them zero stars!
Bunch of garbage!

Cheap product received, not as described at all, not as pictured. Poorly made. No response when wanting to return product.

Definately a SCAM organisation. Apparently some dissapointed people recieved shoddy goods, but I have recieved NO goods, tracking does not work. No replies to Emails....Total £100 scam. Some dispicable low life is behind this, hope they rot! Steer clear.....

BEWARE do urself a favor stay clear from any horrible product from back road goods.

Be aware that the same holding company behind Back Road Goods is also responsible for an organisation known as "Cedar & Tin". The site advertises their Bee Hotel with much the same sob story - ageing, retiring artisan; near cripple; limited stock of his last creations.
I had already ordered the product when I saw almost identical blurb in Back Roads Goods. Product in transit - I don't expect good outcome! Rod