A. Bewertungen 

227
•
TrustScore 1.5 von 5

1,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

SCAM SCAM SCAM!!!!! Never received order even though their tracking service says delivered. Uses a fake academy sports web page.

Bewertet mit 1 von 5 Sternen

Order placed June 3rd. Finally refunded October 7th, after being repeatedly quoted false ship dates and requesting a cancellation/refund multiple times. Honestly just grateful I got a refund at th... Mehr ansehen

Bewertet mit 1 von 5 Sternen

A literal scam. Don’t spend hundred just to wait months to receive only parts of your order—and they are absolutely terrible quality, might as well have bought from wish. Also if you try to ask questi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered the blue zebra pajamas and they exceeded my expectations! The quality is amazing and they're so dang cute! I would wear them in public! They arrived far sooner than I expected and I am ve... Mehr ansehen

Unternehmen hat geantwortet

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Vom Unternehmen geschrieben


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1,6

Ungenügend

TrustScore 1.5 von 5

227 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,6

Alle Bewertungen

(227)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Placed my order on february 3

Placed my order on february 3. It's April 13, nothing from them and no communication. Don't order from here!

13. April 2022
Bewertung ohne vorherige Einladung
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Antwort von A.

Hi Fleetwood,
Mark here from Averie Customer Care, I am very sorry to that you are dissatisfied with your Averie shopping experience. I understand you have been in contact with our Customer Care team who have organised to ship all items in your order that were ready to go and these have been delivered. The final piece will be shipped out within the next couple of days as it is shortly arriving into our warehouse based in Houston. Once again, sincerest apologies for the delay in getting these to you and thank you so much for the feedback you have provided to our team so far. We really appreciate it and hope you love your items as much as we do!

Bewertet mit 1 von 5 Sternen

SCAM

I think this is a fake company/ scam. I believe all these positive reviews are fake. Don't give them your money!

9. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not order from Averie Sleepwear

Do not order from Averie Sleepwear. I ordered 11 weeks ago, haven’t received anything and the company does not respond to emails. Scam!!!

8. April 2022
Bewertung ohne vorherige Einladung
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Antwort von A.

Hi Anna,
Mark here from Averie Customer Care, I'm sorry to hear there was a delay in getting your order to you. We operate on a made-to-order basis and our products generally have a shipping time of 6-8 weeks. Due to delays in the production of some of our newest styles, this unfortunately increased the time it took to ship them. I have looked into your order and have seen that it has been delivered and customer care responded to your email to make sure you had the tracking link. Once again, sincerest apologies for the delay in getting your order to you but I hope you love it as much as we do now that it has arrived! If you require anything else, don't hesitate to reach out to us on hi@shopaverie.com and our Customer Care team will be sure to assist you.

Bewertet mit 5 von 5 Sternen

Order it...you'll be glad you did

Beautiful fabric, great fit, very flattering. I'm 5'8 145 lbs. I bought large and am very please with the fit from bust to coverage across the bottom. Well worth the cost for a swim swim that looks great and will wear well.

6. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never delivered, never refunded.

I placed an order in January for three suits and was quoted a 6-8 week “pre-order” time to delivery. Eight weeks came and went with no update and no merchandise. I followed up with Customer service and was told that it “was taking longer because of the details on the suit” and was given a new delivery estimate that would have put me in the 12-14 week window from the time of order placed. I asked to cancel, and was told I would receive an official confirmation and refund within three business days. It has been ten days and I’ve received neither. I have initiated a dispute and chargeback with my credit card company. This is a pretty blatant fraud/scam.

4. April 2022
Bewertung ohne vorherige Einladung
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Antwort von A.

Hi there,
I would like to sincerely apologise that you had this experience and completely understand your frustration. When a customer asks to cancel an order before it ships this is usually processed by a Customer Care Agent immediately and a refund is issued. This was not the case in this instance however. Due to human error on our part, the cancellation was not processed by our internal system in a timely fashion. I am happy to say this has been resolved at this stage and your refund has been issued but once again, I would like to apologise that there was a delay in this happening. If you have any further questions regarding your refund, your order or anything else, don't hesitate to reach out on hi@shopaverie.com and we will do our best to assist you!
Best,
Mark

Bewertet mit 5 von 5 Sternen

I was amazed when i received my PJs

I was amazed when i received my PJs. They came is a great tote bag, which is great when travelling. They are so comfortable and beautifully made. The design is great, the cuff on the leg adds just enough weight that they hang nicely and don’t ride up your leg. I am very happy with my order. So happy, that i went on-line and ordered a few pairs that i plan to give as gifts.

1. April 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

STAY AWAY FROM IT !

I would NEVER recommend buying from this brand.
It does feel like a scam !! Customer service is horrible, all they do is to buy time ...

30. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total scam

Total scam. Terrible customer service. I ordered a swimsuit 8 weeks ago. Website said 6-8 for delivery. Customer service is MIA except to tell me to continue waiting. They cannot provide a ship date or even an estimate. They excuse their bad service by telling me that they’re “a new start up” but I can clearly see they’ve been at this scam for nearly two years.

6-8 weeks for “custom swimsuits” is just to extend the time they can keep your credit card payment and discourage you from disputing the charge. Anyone writing positive reviews here is likely affiliated with the company and is absolutely not a real customer. Their Instagram and Facebook pages are full of comments from people in the same situation as me.

23. März 2022
Bewertung ohne vorherige Einladung
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Antwort von A.

Hi Meg,
We’re really sorry to hear that you were dissatisfied with your Averie shopping experience so far. Unfortunately, we did have some production delays with some of our newer styles due to the delicacy of the designs. Some of our latest designs really require hand-cutting per panel, hand-printing piece-by-piece and then sewing, so it definitely takes our entire production team working in unison to create the single piece. These particularly delicate styles in turn delayed the shipping date of some of our orders.
I am happy to report that many of these items have already begun shipping, and we’ve been receiving some fantastic views from some Averie customers who have received their styles now. The rest of our pieces are in the final stages of production!
We are able to provide estimated shipping dates for our made-to-order items, so if you require any update or would like to make any adjustments to your order, please reach out to us at hi@shopaverie.com and we will be absolutely happy to assist you.
Best,
Mark

Bewertet mit 5 von 5 Sternen

It is by far the best and most…

It is by far the best and most beautifull PJ that I ever had. It is sooo pretty and well made. It is easy to wash and I dont have to iron it. Fantastic ! I will get more....

18. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Worth it!

Beautiful prints! Amazing quality and fit. One of a kind pieces. Flattering swimsuits!

18. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scam

Scam. Order never received. No word from customer support. Charged $110 for a swimsuit in early January. It’s now late March. Customer support won’t reply. They say their queue is backed up from covid. What nonsense. Covid has been going over for over two years, who is blaming the pandemic for their lack of response in March of 2022? I now have to dispute this charge with my credit card and try to get my money backs

18. März 2022
Bewertung ohne vorherige Einladung
A.-Logo

Antwort von A.

Hi Jessica,
I'm sorry to hear that you have not been satisfied with your Averie shopping experience. I appreciate it was frustrating to not receive your order within the expected timeframe. Unfortunately, we had some production delays with the style you ordered due to the delicacy of the design and this in turn delayed the shipping date. I can see that the swimsuit has been delivered as of last week and I hope you are as happy with it as we are!
With regards to the delay in getting back to your email, apologies for this. I can see there was a slight delay in getting back to you via email on 15th March but a customer service agent responded on the 18th to provide you with an update on your order. If you have any further questions regarding this or any other order, don't hesitate to get back in touch via hi@shopaverie.com and we will to our utmost to assist you.
Best,
Mark

Bewertet mit 5 von 5 Sternen

Happy nightshirt customer! Thanks!!

When I wrote to ask when my nightshirt would be delivered, Averie responded right away, telling me when to expect it and how to track the package. I received the nightshirt and am so happy with the print and the quality of workmanship. I love the personal response from Averie and intend to shop there again very soon.

15. März 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

FABULOUS FABRIC & FIT!

I ordered this swimsuit/bodysuit with Mardi Gras in mind so long ago I honestly almost forgot about it. To be clear, Averie said it was a pre-order and would thus not ship for months. But, the product looked SO beautiful online so I crossed my fingers and took the plunge anyway (I was not familiar with Averie prior to this).

The suit arrived in the mail the night before we traveled right as I was finishing packing… Serendipitous! I gasped when I opened it and tried it right on. It’s perfect! Fabric and pattern is gorgeous, even better than the pictures, which I feel like seldom happens. Fit could not be better. I am typically a small but sized up based on other reviews; the medium is ideal. Lightly padded cups with just the right amount of plunge, cutest little fluttery sleeves, super high quality fabric (made from recycled water bottles!) in a bad ass party girl pattern. LOVE it! I wore it out the very next night and—I’m not kidding—my girls friends all squealed when they saw it, it’s that good.

I’ve had some pretty lame experiences with blind shopping online with a company I’m unfamiliar with. My Averie experience was the exact opposite: a delightful surprise and total treat. I’ll be back! Xx

28. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered the most adorable swimsuit…

I ordered the most adorable swimsuit and when I ordered it, I knew it would not ship until mid-February. I reached out to a service representative, and they made sure my swimsuit arrived on time before an upcoming trip. The suit is unique, well made, and I absolutely love the unique fit. I cannot wait to order more items!

28. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My product is GORGEOUS

My product is GORGEOUS! I emailed customer service when it seemed like the shipping was taking a long time and I was very happy that they responded promptly and courteously. Shipping took as long as they said it would for a custom made item, and I am happy to have waited because - again - my product is absolutely beautiful.

25. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered a custom swimsuit

Ordered a custom swimsuit, and LOVE it! The website was clear in that they only make what’s ordered which I love! Less waste 🤍 Their communication was clear on when to expect my swimsuit. I did email customer service once just to get an update because I wanted to take my new purchase on an upcoming trip. They were prompt in their response and super helpful! I received an email once shipped, and my purchase arrived on time! I LOVE the swimsuit. The fabric is high quality and the print is so special. The fit is great! I’ve got some curves but the medium fits great, a little cheeky (just as a heads up) but looks great. I’m so pleased and looking forward to my next purchase already! 🤍

25. Februar 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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