Avenlur Bewertungen 90

Extremely frustrating company to communicate with. We had our set built by professionals and have had nothing but trouble with the it.

In short the material is cheap coupled with cheap hardware, resulting in hinges falling off screws being exposed and my child being injured… cut by the screws.

The company suggested I upgrade the hardware and pay them more money to fix issues. I spent over $1,000 to begin with. Rediculous

Set souls cost no more than $200 based on the quality.

Shop elsewhere

We are very pleased with our playset that we purchased for our two boys. It has been almost 2 years since we got it and everything has been sturdy and holding up well.
It's a great way for kids to enjoy and get some energy out indoors!

Amazing product and customer service

Great customer service, love the folding swing / slide set we bought.

The customer service is great. Very patient, friendly, and responsive. The product is perfect.

Amazing customer service! Myla took great care of us. We are so excited for our children to enjoy this for years to come!

I bought the 8-in-1 indoor playground set for my 2yr old son and he loves it. I was originally looking for a soft play set but I felt that he was going to grow out of that fast. Considering the playset was on sale made this purchase definitely easier on my wallet. I'll be looking to expand his playroom further with other Avenlur products.

I placed an order while nursing in the middle of the night and completely messed up and ordered the wrong item. Customer service was amazing and fast in walking me through the process to make sure I got the items I wanted and even honored the promotion. Great experience and will be ordering again!

I woukd like to change my review as they made everything right and the customer service was very good. There aren't many people working there sonics hard for them to contact everyone. The woman helped me fix everything.

We ordered a sensory swing to go with the wood indoor playground we purchased. The swing was advertised with the play ground. The swing came with no instructions and no pictures. We hung it, closed the clasps and pulled to ensure it would hold our kids. The first time one of our kids sat on it (she is 22 pounds) the swing fell with her in it. To make matters worse, Avenlur took weeks to respond. When they did, there was no resolution. I wrote back, expressing my dissatisfaction. Instead of resolving the issue by sending the instructions and a photo, they wanted us to take a video and pictures. We are a busy early intervention center that has purchased several items from Avenlur. It is clear that they care about sales and not so much about client retention or their very young clients' well-being. Avenlur has lost our business.

I purchased their outdoor hawthorn play structure. I had high hopes for this play structure but sadly it is disentegrating and not going to last. When I first purchased this item, they used to have a 10 year warranty. Now I see they advertise the warranty for 5 years. They are ignoring my issues so don’t even bother since they don’t even honor any warranty.

We love our wall gym, I have three girls aged 7, 4, and 1. All the of my girls are able to play on the gym and it has been such a wonderful addition to our toy room (without adding any actual toys)

Received broken product. Tried calling and emailing multiple times and no response. Warranty is only 30 days. Will consider this a scam website

I the chestnut 8 in 1 toddler jungle gym in large. My kids absolutely love it. I have a 7 year old that likes to hang out in the sensory swing I swapped out for the wooden one and my 22 month old loves sliding and climbing. Definitely make sure you have enough space though it’s huge! The only reason I gave it 4 stars was the people I paid to build it for me say the instructions and video contradict each other which made it very confusing during the build. But we love it and are looking forward to many years of play.

We got the Avenlur Water Table for my kid and has been an absolutely amazing addition to our home! Not only is it a fun and engaging toy, but it has truly helped meet my kids’ sensory needs in such a meaningful way. The design encourages hands-on play, water exploration, and calming sensory input—perfect for children who benefit from sensory support. Also, their customer service is the best. Every time I reached out to them, they were able to help me with no hesitation. The representatives were kind, knowledgeable, and genuinely cared about making sure we were happy with our experience. It’s rare to find a company that stands so strongly behind their products and treats their customers like a priority. I highly recommend the Avenlur Water Table to anyone!!!!

It is a wonderful experience to use product from Avenlur.
My children enjoy very much their product design and the beautiful way they can experience playing and making a dream on their own.
One of the reason we buy from Avenlur is because the motor skills of my children it has been improved by using their products.
Love! love!Love!
Congratulations and thank you far making me be part of the Avenlur family!
The customer service went above and beyond in order to make an easy experience while having different products replaced.
They as well made an enjoyable and very easy conversation about how to preserve the outdoor product so they can last longer and so my children could enjoy th longer.
Many thanks!

Great quality! The installation to the wall was a bit hard but we were able to finish it. The result is beautiful and we really like the product. Highly recommended!

Great customer service from a company that has quality products that my kids love and use daily!

Great costumer service, great playground my kids love it still after 2+yrs

The customer service was fantastic. not only did Avenlur replace the part but they helped me register my product as well. The water table is great quality and a fantastic addition to our home. I look forward to getting more Avenlur products.