AutoRentals.com Bewertungen 148

charged full 2 weeks for the car i never received, no refund or discount tried to change booking but they only have answer machines on sunday, and they wouldnt of changed it anyway i phoned 1st thing monday morning, Very abrupt and unhelpful

Reserved a car on 9,22 2020 for oct 15,2020 they have my phone number and email. When i arrived in ft meyers they said sorry, we dont have any cars. They said i could come back tomorrow and check. No call no email just out of luck! No other companies had cars at last minute under $200 per day so i had to take lyftt an hr away to mydestination This company is not trustworthy

After making a reservation with Autorentals, I arrived at the airport only to find out that my reservation was not held. I informed customer service of this and they were prompt and helpful in resolving my issue. Eventually I was refunded the cost of my reservation thanks to the good customer service.

Horrible place. Many hidden costs. They seem to re build damage cars and put them together.

Avoid this company like the corona virus! Booked with them. The rental company would not honor there rate. Horiable customer service

This company is the Black Plague!

The website is a bit of a nightmare and never seems to work properly for me always has one error or another but the the customer service people are excellent and could nt do enough to help and sorted everything out for me twice after a canceled flight

I wish I could rate a 0. If it seems too good to be true...it most likely is. Booked a car that was half the hoi g rate on other sites only to arrive to ATL airport and be redirected to some offsite facility that does not answer the phone. They would not rent a car to locals so I ended up having to rebook with another company at the last minute.

Rented an SUV in Miami online for a day and was pleased with the service. Would recommend others to use auto rentals.

I have been searching for an SUV and I went through few online sites, I have decided to go with AutoRentals.com I am happy that they are answering all my questions professionally and even guided me to right people to deal with my questions. I appreciate the customer service you folks offering and I am positive I will be taken care till my transaction completes. Thanks again!!

The rates they advertise are not the rates you get when you're redirected to the car rental websites. It was a total waste of time.

Worst ever they charge me for something I didn’t do and then they didn’t wanna hear what I had to say then the manager came out and said 150 but turn around and charge a $250 I will never recommend anyone and I use the car for 5hrs max I totally understand why they are still in business RIP OFF!!!!!!!

I book a car rental though a AutoRentals during one of their special price sales. The price was fantastic for a 2 week car rental in California. We originally priced it out using Costco at close to $1,500. AutoRentals was approximately $800 dollars less expensive. It was a great sale, with cars staring at $5.00 per day rental.. A few days later, I reported the great news to my husband and handed him the reservation and he found that I had unintentionally booked the rental dropping it off at San Francisco Airport instead of San Diego. Whoops. I called the rental car company and they indicated that since I booked through AutoRentals, I needed to reach out to them. So I sent a request, explaining what I had done and received not only amazing service, but the rental came in $130 less for the two weeks. They honored the sale price!!! plus with dropping it off at a different airport, we saved an additional $130. We couldn't be more pleased. Thank you AutoRentals. Marilyn from Michigan

Scam alert ..... beware.... they lost my reservation! Was totally screwed at Tampa airport.Had to book on the spot and pay crazy Christmas holiday prices . Only used the car a few times during the week . Could not even contact them over the phone . AVOID at all costs ! ! !

I called the rental car provider once I get at the airport YYZ(viscount station) as mentioned in the itinerary. and tried to connect with them, but nobody answered my call. it was 8:30 PM EST and on the itinerary, it is mentioned that the rental car provider opens until 9:30 PM. then I contact to AutoRentals at 8:55 PM and got to know they are already closed. then I requested to get me a rental car from another rental car provider, but the customer service representative did not help me, only told me about refunding.

it was so awful service from a company like autorentals.

I booked a truck. I went all the way to where it was on public transportation one city over, just for the car rental place to tell me they didn't have what I requested. It was a waste of three hours of my life. I have never had this issue with booking a rental through a third party, and I was very disappointed and agitated. Esp since I've Lso purchased insurance, and have to cancel that through a whole other process. Dont waste your time with the cheap price trap.

Rented in Miami, FL thru AutoRental Comp from Corpusa, on 3947 NW 26th st. A car on 11/20/2017. The NISSAN Versa has Tires Bald & with Air Leaks &was Banged up. Weak battery so with head lights on lights inside car gets very deem. Charged $432.39 to my Credit Card for Rental thru 11/25/2017& I returned car on 11/24/2017 9.30AM & Agent Rep. Drop me off At Miami Airport. I was unable to go or use car as it was NOT reliable & had to put Air in Tires everyday & Paid $20 for Air & Fix A Flat can. People were nice but speak little English. I think I should get my Money back.

Hi I ran into some difficulty of a sub company over charging Autorentals gave me suggestions and how to deal with the company directly guiding me step by step and I was immediately refunded from the car rental agency ! Great job thank you so much for everything.

disgraceful company charges dont include insurance or CDW there quotes are NOT real they charge you far more than your quotes .

I would leave no stars if it were possible.
We booked online had our email confirmation printed out before arriving in Orlando, Florida.
We took the shuttle which we waited about 40 minutes for on a Saturday afternoon. When we arrived at the car rental office they would not accept their price quote that we had 3 forms of proof of.
This was to be a happy enjoyable Disney vacation which started out horribly due to this company. The car rental site had no phone number for auto rentals.com, nor was there any on internet searches. Yet this car rental office works and books through them.
We had to call Disney to be added to magical express shuttle because they wanted a ridiculous price for a car.
We took shuttle back to airport to get Disney shuttle.
We arrived at our resort 4 hours behind schedule missing dinner reservations.
We ended up booking with Budget and had to get a ride to airport to pick up car after midnight.
Don't rent from these people at all. If they don't have a phone number you are at a loss like us on any assistance. If it wasn't for Disney transport we would have been stranded.
They also never responded to our emails explaining what happened.
Stick to the big rental companies at the airport in Orlando not offsite places.

The worst rental company ever! I reserved a 7-passenger van for our spring break last week in Orlando. It was for 8:30am pick up. When we arrived at Orlando airport at 9:00am due to flight delay, I called and they told me they didn't have a van for us and pretty much we were out of luck. There were no other vans available anywhere due to high demand during spring break in Orlando. Basically, we were stranded. The customer rep told me that she "just work here and nothing I can do for you." Are you kidding me?? No wonder they advertise their rates as low as they do. No customer service at all! Cheap cars, Cheap customer service. You get what you paid for I guess. DO NOT RENT FROM THIS PLACE. They are a scam.