AUTOHOME Assistance Bewertungen 63

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Sabah was amazing during the recovery process. Kept me updated when ETA went from 90 mins to 30 mins! Recovery agent was very helpful and helped to possibly diagnose the issue, so now I can go to the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Gabriel was absolutely fantastic kept me informed all the way. Less than hour for homestead assistance very impressive. Considering I had to wait 11 hours for the AA at roadside 🤨🤨 This is th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My car broke down with a jammed handbrake making it even more harder to recover. Autohome and their contractor made the difficulties seem a piece of cake. The communication has been second to none, ge... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Although the four hour waiting time was excessive, the service offered by Beth was second to none, she kept me fully updated on the actions of the recovery company and followed through for feedback in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Vom Unternehmen geschrieben

Autohome Assistance was established on 8th April 1971, and has been providing reliable vehicle breakdown cover ever since. With over 50 years of experience, we offer comprehensive assistance across the UK and Europe. Whether you drive a car, van, motorbike, mobility scooter, powered wheelchair, or classic commercial vehicle, Autohome has you covered.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

63 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

I have been with auto home since I was…

I have been with auto home since I was 17 they have always been so friendly and quick to respond whenever I have needed them. I broke down today and the driver was out in 15 minutes. I even had someone ring me later to check I had got home okay 👍🏻

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback. We are pleased to know you were satisfied with the service provided.

Bewertet mit 5 von 5 Sternen

Super service

Super service. Polite, friendly and helpful.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for the feedback, glad to hear you had a pleasant experience.

Bewertet mit 5 von 5 Sternen

Excellent service and knowledgeable…

Excellent service and knowledgeable staff with great customer service

3. April 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback, it is great to hear the staff were knowledgeable and the service was at a good standard.

Bewertet mit 5 von 5 Sternen

Excellent service,prompt and within the…

Excellent service,prompt and within the hour.polite and extremely helpful repair diagnosed car fixed.

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your review. We’re glad the service was prompt, polite, and got you back on the road quickly.

Bewertet mit 5 von 5 Sternen

Brilliant service

The gentleman, Owen, who dealt with our phone call was very courteous, patient, and helpful. He kept us in touch with what was happening.

18. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback. We’re pleased to hear Owen was courteous, patient, and kept you well informed throughout. We appreciate you sharing your experience.

Bewertet mit 5 von 5 Sternen

Sabah was amazing during the recovery…

Sabah was amazing during the recovery process. Kept me updated when ETA went from 90 mins to 30 mins! Recovery agent was very helpful and helped to possibly diagnose the issue, so now I can go to the garage knowing how they can help. Top tier service!

15. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback. We’re glad Sabah kept you updated and that our recovery agent was able to help. We appreciate you sharing your experience.

Bewertet mit 5 von 5 Sternen

Breakdown service

Milly was very helpful and made me feel relaxed on the phone and the breakdown guy brought my scooter back in good time.

10/10 and would happily recommend.

7. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Many thanks for your feedback. I'm glad the assistance went smoothly and we were able to make it less stressful.

Bewertet mit 5 von 5 Sternen

Long wait but excellent service.

Although the four hour waiting time was excessive, the service offered by Beth was second to none, she kept me fully updated on the actions of the recovery company and followed through for feedback in a timely manner. This made an otherwise long day bearable.

5. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback. We’re sorry about the long wait, but it’s great to hear Beth kept you fully updated throughout. We’re glad her support helped make the day a bit easier.

Bewertet mit 5 von 5 Sternen

Drama ? What drama ? Excellent service from Autohome

Off to a Quiz Night at a village pub with two mates. Negotiating dark narrow street..'POP!'..burst tyre. 7pm. Drama! Called Autohome. Call answered with 2 mins by the lovely Megan. Agreed to leave car overnight. Megan called back to confirm recovery vehicle booked for 9am this morning. The guys were by my car when I arrived at 9am. Arrived at Tanvic Tyres in L'boro by 9.30 ( new tyre prebooked). Collecting car at 3pm today. 10/10 to Autohome, recovery guys and Tanvic.
I will be recommending Autohome to any friends looking to renew their breakdown recovery policy. THANK YOU Megan. THANK you Autohome. They do what it says on the tin. No dramas.!

5. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for the fantastic review! We’re so pleased Megan and the recovery team were able to turn a stressful moment into a smooth, drama‑free experience. Your recommendation means a lot to us, and we’re glad everything was sorted quickly for you. We’re always here when you need us.

Bewertet mit 5 von 5 Sternen

Always highly recommend

Always have amazing experience with Autohome. No matter where I’ve been the admin always check in to confirm arrival and departure !
All the breakdown staff have been friendly and helpful !

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback. Glad you were satisfied with the expierence and all went smoothly.

Bewertet mit 5 von 5 Sternen

Very good friendly service.

Prompt response, good communication from control, friendly repair driver, overall good experience at a trying time.

3. März 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback. Glad you were satisfied with the experience.

Bewertet mit 5 von 5 Sternen

They are an well informed,truly…

They are an well informed,truly professional team of people, who work exceptionally well together as a team; whilst managing to reassure, comfort and calm a vulnerable, possibly elderly and definately anxious parent…
They get it absolutely right 100% of the time. Constant communication from start of call, right up to and beyond time of delivery back to my door….. I have nothing but grateful thanks and respect
Thank you Motobility

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your thoughtful feedback! We appreciate your kind words and are glad to know that you found the assistance helpful. Your satisfaction is important, and We're always here to support you further if needed.

Bewertet mit 5 von 5 Sternen

I suffer with very bad anxiety so I…

I suffer with very bad anxiety so I really am grateful for the help you guys gave

18. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your feedback. We're glad we could help, and hopefully your vehicle never fails you again.

Bewertet mit 5 von 5 Sternen

Very pleased with the service

I thought Gabrielle was efficient, polite and very helpful today, a lovely lady .

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for the kind words, we're glad to see you were satisfied with your experience.

Bewertet mit 5 von 5 Sternen

Amazing service and wonderful people at…

Amazing service and wonderful people at Autohome Assistance, can't thank them enough!
Got a screw stuck in my tire on my mobility scooter which left me with a flat tyre. I rang the recovery service as was stuck at the side of the road in miserable weather and just wow, they were brilliant. They got me recovered with a ride home and did it all within an hour of first calling them. They kept in touch making sure I was okay and informed as to what was happening and even followed up after I had been recovered to make sure I was okay and safely back home.
True earth angels that had my back and gave me the confidence to know in the future if anything happens they got me covered. Thank you, thank you, thank you to you all for such amazing help.

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your lovely review. We’re glad we could get to you quickly and make sure you got home safely. Your kind words mean a lot to the whole team, and we’re always here if you ever need us again.

Bewertet mit 5 von 5 Sternen

First class service…

Gabriel was absolutely fantastic kept me informed all the way. Less than hour for homestead assistance very impressive. Considering I had to wait 11 hours for the AA at roadside 🤨🤨

This is the 2nd time i have joined Signal due to me getting a company car for 11 years or I would never have left.

I would advise anyone to give them a try 10/10

The driver also was excellent got me hoing within 10 minutes and gave me some great advice 👍

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUTOHOME Assistance

Thank you for your kind words. We're glad to see the breakdown situation was handled promptly and smoothly.

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