Todo perfecto. Siempre compro sus joyas de auténtico ópalo australiano desde España para regalar a mis familiares. Son joyas de diseño muy bonito y bien detalladas. El ópalo es precioso. Volveré a co... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Immediate shipping with prompt tracking. Fast delivery. Excellently padded and packaged. Beautiful ring box. I was also very happy with the gift bag. The ring is exactly as described and is unbelievab... Mehr ansehen
The earrings look great—prettier than in the photos! However, although I ordered two earrings with two different name messages, I only received one bag. It would be much better if each order came with... Mehr ansehen
Daniel worked continuously with me to ensure I felt valued and that I got the product I was looking for. His commitment and communication was greatly appreciated. My fiancé loves her Opal watch a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Australian Opal Jewellery & Watches
Kontaktinformationen
Shop 24/5 Macquarie St, 2000, Sydney, Australien
- 0289601346
- contact@australstones.com.au
- australstones.com.au
4,7
Hervorragend
314 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick and easy.
17. November 2025
The parcel has not yet arrived Bit…
The parcel has not yet arrived Bit eariy to review
23. November 2025
Antwort von Austral Stones
Thank you for taking the time to leave a review. We usually recommend sharing feedback once the order has arrived, so you can fully evaluate the product. We hope your parcel reaches you shortly, and we’ll be here if you need any assistance in the meantime.
Great customer service from Daniel for…
Great customer service from Daniel for purchasing and shipping to NZ- Beautiful unique jewellery
30. Oktober 2025
A beautiful necklace
A beautiful necklace. The opal looks exactly what is pictured. Just a little smaller than I expected. But still beautiful.
3. November 2025
Very quick delivery and well packaged.
Very quick delivery and well packaged.
The watch is very pretty and unusual.
8. November 2025
Gorgeous ring - wonderful people.
The ring was more beautiful than in the picture. I incorrectly ordered the wrong size and these amazing people went above and beyond to help me get the ring of my dreams in the correct size. I couldn't recommend them enough!! Thanks for all your help.
5. Oktober 2025
Fast Delivery
Fast Delivery. Quality Product. Very excited to gift my American daughter in law a piece of Australian beauty.
2. November 2025
Reliable timely delivery overseas and…
Reliable timely delivery overseas and great quality.
18. Oktober 2025
Fast shipping and great quality opals-…
Fast shipping and great quality opals- better than I imagined…. Absolutely stunning
12. Oktober 2025
I feel inferior metal was used as It…
I feel inferior metal was used as It made my wife's ears red and very sore so cannot be worn and stones are much duller than pictured
12. Oktober 2025
Antwort von Austral Stones
We’re truly sorry to hear about your experience. Please know that the earrings you purchased are not made from a lower-quality metal. They are crafted from surgical steel, a hypoallergenic material that typically does not cause any skin reactions. In fact, this is the first time we’ve received feedback about a possible allergic reaction to our products.
We’d love to get in touch and find a solution to make sure you’re completely satisfied.
Amazing purchase *****
5. Oktober 2025
Good customer service and delivery.
6. Oktober 2025
Great product
27. September 2025
What a wonderful ring
The large amount, and the quality of products offered by AUSTRAL.
18. September 2025
Worst company to deal with
Company has no care or concern for the products they sell nor the customers who buy from them. Still ongoing issues with my ring that was brought as engagement ring in Aug last year. Please do yourself a favour, save your money and go to another place to buy your products. 3 independent jewellers picked up the faults with the ring in a second. I have worn my ring (in nearly a year) only for approx 5months due to repairs and significant issues such as the thin band warping. Company ‘fixed’ ring to their standards, but to mine they made it worse. Company will now not help to resolve any issue with the ring. Absolutely disgusting that people take your hard earned money and don’t give you any help when their product is dodgy. Be very careful with this company.
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von Austral Stones
Dear customer,
We are truly sorry for your experience. However, as mentioned in our communications, your current request falls outside our standard procedure. We are unable to compensate for services provided by a third party without our prior approval, and we did not receive any complaints regarding these specific problems at the time, which would have allowed us to follow our internal steps to resolve them.
We understand the sentimental value of your ring, but unfortunately we cannot assume responsibility for these independent actions.
Kind regards
Good customer service and delivery.
Good customer service and delivery.
Very happy with order.
7. September 2025
Highly recommended!
Simple ordering process, prompt delivery and my pendant was EXACTLY the same as it was online. So beautiful and alive with colours!!! I would recommend Austral Stones and I'd happily order from them again. Thank you!!!
6. September 2025
The watch is both perfect within 10…
The watch is both perfect within 10 days in the Netherlands thank you.
1. September 2025
Fantastic communication
Fantastic communication, easy ordering, quick delivery and the product is beautiful.
1. September 2025
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