I ordered one bottle of Frankincense oil and a month later was shipped a second bottle that I did not need. After contacting the company about returning the product and canceling the subscription I wa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I ordered one bottle of Frankincense oil and a month later was shipped a second bottle that I did not need. After contacting the company about returning the product and canceling the subscription I wa... Mehr ansehen
Unternehmen hat geantwortet
It was very easy since my info was saved from before. I like the feel of it on my skin, but it is a bit greasy at first. It seems to help my mild arthritus.
"Warning to everyone: Avoid this company! They refused to cancel my subscription and kept sending products I didn't want while continuing to charge me. Terrible customer service and completely unethic... Mehr ansehen
Unternehmen hat geantwortet
My wife ordered a bottle of some kind of oil to try. This company keeps charging us a monthly fee and keeps sending that junk. AuraNaturals doesn't even know how their order system works. If you order... Mehr ansehen
Unternehmen hat geantwortet
AuraNaturals is a wellness brand focused on helping people support their health, vitality, and everyday well-being through nature inspired solutions. The brand specializes in essential oils and related products designed to promote physical comfort, emotional balance, and overall self care at every stage of life. Rooted in the belief that nature offers powerful restorative benefits, AuraNaturals develops products using carefully selected botanical ingredients. The company emphasizes purity, quality standards, and sustainable sourcing practices to preserve the effectiveness of natural extracts while respecting the environment. With years of experience in aromatherapy and natural wellness, AuraNaturals aims to create products that support relaxation, skincare, energy, and holistic well-being. The brand also contributes a portion of its proceeds to initiatives focused on environmental care and social well-being, reflecting its broader commitment to responsible business practices. AuraNaturals continues to grow its community of customers interested in natural self care, combining traditional wellness inspiration with modern quality standards to deliver accessible, nature based solutions for everyday life.
Vereinigte Staaten
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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I sent you an email to cancel my subscription that I did not realize I signed up for. I have not used your product from the first shipment and do not think I will use the product in the future.
Please cancel my subscription and cancel the shipment. I can return the first shipment and plan to return the second shipment.

Antwort von AuraNaturals

Antwort von AuraNaturals
Does not work for me. Please stop sending your order to me immediately!
3/21/2026

Antwort von AuraNaturals
I canceled this order and still billed for the item.
No where in the information are you informed you are signing up for auto shipment. You must receive at least 2. After the 2nd shipment I canceled my order. They still shipped out a third item. When I advised I canceled my order they came back with we we ill give you 10% off the order. I said no I canceled this order. They continued with multiply emails increasing the percent off, up to 50%.
Not until I advised I would contact BBB did they stop the emails.
I hope this account is really canceled!

Antwort von AuraNaturals
I use the FRANKENSENSE for my arthretic knees. It seems to be helping!

Antwort von AuraNaturals
I have cancelled my initial order 3 times, yet they continue to send it monthly and charge me! I continue to request a refund, and they continue to ignore my request instead offering a discount - ON PRODUCT I NEVER ORDERED! This is clearly a business scam decision as others have complained similarly. Avoid these crooks!

Antwort von AuraNaturals
My wife ordered a bottle of some kind of oil to try. This company keeps charging us a monthly fee and keeps sending that junk. AuraNaturals doesn't even know how their order system works. If you order single purchase items you need to uncheck a automatic refill option. That is completely opposite that they claim. Their statement says you have to select a check box for automatic refill. Someone is not telling the truth here.

Antwort von AuraNaturals
Quick and easy checkout with the sites interface.
All I know is that I ordered two bottles. Somehow I now have been charged for four bottles. What happened.
Quick hope it works. Thank you.🌺🤙🏽
Nothing to share until I use it. Thanks
The testimonials from other customers, inspired me to try the Aura balm oil for my osteoarthritis.
The first thing you may notice about this company is how incredibly difficult it is to find out anything about this company. The web page is a blank hallmark card of pith catch phrases and stock photos, but when you dig a little deeper, you'll find that there is not a whole lot of info in there.
You won't find an address anywhere, you won't see a company directory, no direct contact info ... seem shady yet?
While they CLAIM that they tests their products, they don't independently test their products - all of the 'TESTING' is done in house.
One last clue: No negative review at all. Not even the review I left (which was somewhat scathing) is visible two weeks after the fact.
Here, shortly, is what happened:
I purchased two bottles of what was advertised as 'Sandalwood' .. santalum album, to be exact. The price was too low for the product to be 'real', but I purchased it anyway. Upon receipt of the product, it was IMMEDIATELY apparent that the product was either fake or highly doctored. My wife has worked in the essential oil industry for 18 years and has the nose of a bloodhound.
I immediately contacted the company and explained my situation and asked to return the product.
Instead of simply agreeing to the return, they offered me 30% to keep both bottles .. I refused and insisted on a refund. They then offered me 50% refund to keep both bottles .. I again refused. They then offered me 75% refund to keep both bottles. I again refused and they agreed to give me 100% refund if I returned the product.
I packaged the product, sent it to them, and they gave me 50% of my money back. This after promising a 100% refund (in writing and by phone). With shipping I'm out $50, my time and a bit of faith in humanity.
I would not have bothered writing this reviews (more of my time) but I truly hope it saves the next person from a horrible experience with this company.
For reference, I was in communication with 'customer service reps' "Connie", "Jacky" and "Mark Rady".
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