From the start, Sean was patient and nice to me, especially as someone with limited knowledge about jewellery. Sean provided a wide range of options for me to select from to ensure I got to have a par... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everything was 10/10: customer service, delivery, especially the ring itself. The bigger the better when it’s made by Aura Diamond. The ring is beautifully and elegantly designed, with a very bright a... Mehr ansehen
Couldn’t be happier with the whole experience with Aura Diamonds. Vanessa was amazing throughout the entire process. Really helpful, responsive and happy to answer all of my questions along the way.... Mehr ansehen
Updated review- minor hiccups with delivery time frame (informed its from AU post side), concerns handled very well by Sean over the phone and reassured that product will be delivered on time. Will ad... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
As an Australian-owned, family-run business, we understand that every piece of jewellery carries a story. Whether it’s a celebration of love, a milestone, or a quiet reminder of self-worth, our mission is to create pieces that are worthy of your most meaningful moments. Every piece of fine jewellery is designed to celebrate life’s most beautiful moments — ethically and thoughtfully. From our family to yours.
Kontaktinformationen
Collins Street, 3000, Melbourne, Australien
- +61450000077
- shop@aura-diamonds.com.au
- aura-diamonds.com.au
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Excellent and Personable!
From the start, Sean was patient and nice to me, especially as someone with limited knowledge about jewellery. Sean provided a wide range of options for me to select from to ensure I got to have a part in the ring-selecting process. Sean even went out of his way to provide 2 prototype rings as I was uncertain with the sizing. The prototypes looked as though they could be real themselves, but the actual thing was mesmerising. It looks brilliant and came with certification and a lovely box and bag. Everything was posted in such a timely manner as well. Thank you Sean and Aura for being a part of this fun process and making it even better!
10/10 !
Sean was super helpful from start to finish. Couldn’t be happier with my ring !
4ct M Emerald Cut White Gold
Everything was 10/10: customer service, delivery, especially the ring itself. The bigger the better when it’s made by Aura Diamond. The ring is beautifully and elegantly designed, with a very bright and sparkly shine. I love everything about it, 4ct feels so right, don’t hesitate to go big, you’d feel so pleased when you get this amazing piece. Will be back soon for other purchases!
I love this jewellery
I love this jewellery. Many options to make it your own. Have bought a few pieces for myself and for gifts. A small issue with delivery which was rectified immediately with a beautiful unexpected upgrade. Fabulous communication. A definite 5stars.
Engagement Ring
Couldn’t be happier with the whole experience with Aura Diamonds. Vanessa was amazing throughout the entire process. Really helpful, responsive and happy to answer all of my questions along the way.
The process was easy from start to finish, and I was kept updated throughout. The ring arrived exactly when promised and it looks absolutely gorgeous. Would absolutely recommend Aura Diamonds to anyone.
Great customer service
Updated review- minor hiccups with delivery time frame (informed its from AU post side), concerns handled very well by Sean over the phone and reassured that product will be delivered on time. Will add more to the review once i receive the product.
Im very much pleased with the ring🥰
Im very much pleased with the ring i bought..i loved it so much planning to get bigger size..🥰
Fantastic Support and an amazing…
Fantastic Support and an amazing quality ring for prices lower than the other retailers.
I got a custom oval diamond ring made and they were very easy to work with. Definitely recommend! 10/10
Amazing service
They were very thorough with the consultation and made sure the diagram captures exactly what I wanted after agreeing on the shape of the ring and the sizes of diamonds I received a video of the ring and shipping was so quick after that absolutely love the ring it is exactly how I wanted it
custom wedding set
I created a custom wedding set and Sean made the process so smooth and stress free and was extremely knowledgeable from start to finish. Even after I made multiple changes throughout the process he was very patient and professional.
It took less than 4 weeks from manufacturing to delivery and the final products were absolutely 💯 amazing. My partner loves her engagement ring and constantly gets compliments on its quality and sparkle.
I definitely recommend Aura Diamonds for their quality, customer service and fast turn around times.
I had an excellent experience with Aura…
I had an excellent experience with Aura Diamonds, thanks to Sean. His customer service was outstanding from start to finish. Sean was incredibly helpful, patient, and attentive throughout the process, making sure every detail was perfect.
He went above and beyond to help create a custom piece that fit perfectly, and the final result exceeded my expectations. His professionalism, expertise, and genuine care made the entire experience seamless and enjoyable.
I highly recommend Sean and Aura Diamonds to anyone looking for exceptional service and beautifully crafted custom jewellery. Thank you, Sean!
BEST
I was worried my order wouldn’t come in time because I wasn’t smart enough to see there’s a production time, but the owner helped assure me and gave me updates when I asked if it would be here on time, my partner loves the ring and the service was amazing 10/10 recommend here
Amazing customer service helping me…
Amazing customer service helping me with my custom bracelet and delivery was fast. The bracelet turned out amazing i can’t fault it it’s stunning
The only place ill be purchasing custom rings from
Fantastic communication from the first moment! I wasnt 100%sure what I wanted and they talked me through options in our budget! I am so impressed with the ring that was created! High quality, I have had so many compliments! Looking forward to having my next ring made soon!
I have had nothing but positive…
I have had nothing but positive experiences with the staff, they go out of their way to help you. Delivery is only 2 to 3 days, but if you need it in a hurry they make sure you get your delivery in time. Just a most pleasant experience all around. Very happy and will be shopping with them again
Beautiful Ring I ordered for proposing…
Beautiful Ring I ordered for proposing my now fiancé. Extremely happy! Worth the wait while it was being made.
I’ve had the most wonderful experience…
I’ve had the most wonderful experience with Aura, from a design inspiration to being walked through the process was without a doubt the most seamless experience I’ve ever had. Sean is the most amazing person, his professionalism was outstanding. He explained everything and was so respectful and patient with every question and indecision I had. The vision was brought to life 100% better than I could ever have imagined, the workmanship and quality is outstanding.
Thanks again Sean and all the Aura team
Great customer services
Great customer services. Absolutely beautiful rings. The rings are so perfect the website picture did not do them justice.
Highly recommend
So funktioniert Trustpilot
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