AUUNIQUE LTD Bewertungen 

304
•
TrustScore 3 von 5

3,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We’ve used them in the past with no issue and we were very happy with the product, however this time (short version) - our order was never delivered (similar to other reviews). We were lied to, had ou... Mehr ansehen

Bewertet mit 1 von 5 Sternen

DO NOT RECOMMEND: We bought a radiator cover and considered placing a later order for a custom reception and multiple studio/office suites furnishings. However, given their poor customer service and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We ordered two radiator covers for my parents’ hallway having already had them made for our own house a few years ago. Liam was so helpful with the measurements. My mum uses a walker and so we wanted... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I came across AU Unique via a Google search and was sceptical at first with getting a radiator cover made without in-person measurements. However from speaking with Liam I got all the confidence and i... Mehr ansehen

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3,0

Akzeptabel

TrustScore 3 von 5

304 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 20 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,0

Alle Bewertungen

(304)

126 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great Service

Great Service! Loved my new Radiator Cabinet, 2nd time I’ve bought from them , they are so well made and solid

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thanks for you’re review Mike and your repeat custom

AUUNIQUE

Bewertet mit 5 von 5 Sternen

Satisfied Customer

This company was very helpful from start to finish , even after they asked if we were satisfied. Gorgeous radiator cover that we ordered unfinished then painted our self to match our walls. Would definitely recommend.

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thanks for using us over the years Joanne and for your reviews we are really grateful

AUUNIQUE

Bewertet mit 5 von 5 Sternen

I’ve ordered 3 custom radiator covers…

I’ve ordered 3 custom radiator covers from this company at different times over the last couple of years without any issues and would use them again. Surprised by some of the negative reviews.

8. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thanks for your review Peter and your repeat custom it’s highly appreciated

Sadly we’ve been dealing with fake reviews for some time

AUUNIQUE

Bewertet mit 5 von 5 Sternen

Absolutely love my panelling made by…

Absolutely love my panelling made by you.
very professional service with great communication from start to finish.
Will definitely be in touch for wardrobes very soon.
Thankyou Ruth and Liam

20. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thanks for your review Angela, still need to come over to measure up

Liam

Bewertet mit 1 von 5 Sternen

Worst company iv ever dealt with

Worst company iv ever dealt with, my order was meant to be delivered within 4/6 weeks, it’s now over 9 weeks, Amy told me it was with the courier & she would chase it up , 2 days later I received an email to say my order was now being finished processing, I was told it would be arriving Thursday 29th between 10.30 & 11.30 , I took 2 hours off work to wait on it , it’s now 2 hours late, worst thing is I cant contact them by phone. I wish I had read the reviews before ordering, Avoid this company .

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Hi Michelle, I know we’ve now arranged for collection of the radiator cover, can understand your frustration but it was made very clear orders made before Christmas were on a longer lead time

I know you’ve spoke with us since but be mindful we are a small business and we had complaints from the courier company of how they were treated

AUUNIQUE

Bewertet mit 1 von 5 Sternen

Ordered on October 16th

Ordered on October 16th. Company confirmed 6 week delivery but like other reviews cut off communication even with significant number of chaser emails and calls. Company offered to refund in January post highlighting that the company will need to be reported for fraud as no product forthcoming. Again no further communication post this offer. Avoid at all costs this is a fraudulent company and will be reporting as such.

28. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality

Ordered a vertical slat radiator cover with drawers and could not be more impressed with the quality of it. Very fast delivery absolutely no problems whatsoever would highly recommend

21. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I loved the design ideas and the quality.

I loved the design ideas of this company and the fact they use a wide selection of farrow and ball colours which are the best for natural and calming decor. I had some questions over delivery and I always received a consistent and polite communication. When the item arrived I was very happy by the quality of the craftsmanship and the attention to detail it was impeccably well packaged and delivered by their own courier to the room of choice. I will be encouraged to use them again . Thank you again to the au unique team.

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thank you for your review Georgina it’s highly appreciated

AUUNIQUE

Bewertet mit 5 von 5 Sternen

Top service

Top service, top team

Very happy customer

20. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Bewertet mit 5 von 5 Sternen

Very happy with the experience

Very happy with the experience, so professional and attentive with the work provided. Highly recommend!

16. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Bewertet mit 5 von 5 Sternen

I had a radiator shelf unit built and I…

I had a radiator shelf unit built and I am so over the moon with it! The customer service from order through to delivery was fabulous and if felt almost personal. Such a friendly accommodating bunch and the couple that drove it all the way from Manchester to Scotland were just ace! I ordered an unpainted unit, but only because I wanted it to match the colour of my walls. I had used Crown paint and Auunique use Farrow and Ball (posh!). There was no paint that matched my colour. It is more than I could have imagined in all honesty. I have had so many compliments on it and have recommended to friends and neighbours. I will certainly use in the future and continue to recommend! Thank you so much Auunique! Tanya

10. September 2025
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thank you for your review it’s highly appreciated and for sending over the photo it looks great in situ

AUUNIQUE

Bewertet mit 1 von 5 Sternen

Ordered a radiator cover in November

Ordered a radiator cover in November, was told nearly 2 weeks ago that it was getting delivered soon after numerous emails, then to be told it was out for delivery, had contact up until they said it was out for delivery and once they knew delivery date they would let me know, they now have ignored all emails which I sent numerous times, absolute scam company, I was never getting the radiator cover, just wish I had read reviews before I ordered, avoid people

19. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Bewertet mit 5 von 5 Sternen

Excellent product and excellent price.

I bought three radiator covers. Process was simple and communication was easy. Several weeks delay whilst they’re made but this is made clear when you order. They were actually delivered a little bit early and I was advised in advance of when the delivery would be made.

The price of them was excellent and when compared to those sold by chain stores I am a bit annoyed with myself I didn’t buy these before.

Quality was superb and they fitted easily in place.

I will use this company again.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honestly this company is amazing

Honestly this company is amazing, nothing is to much trouble - really appreciate all the help from Amy to get my measurements correct - I am not DIY at all and i was so worried about getting it wrong i know they are bespoke made. I ordered two of the florence style colours in white and they are stunning and fit like a glove! I will be ordering more when i have saved up they are so worth the cost you dont find items like this in b&m trust me.

Delivery took around 3 weeks which was expected and the driver put them in the living room for me, friendly and professional.

Thanks guys.

10. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Bewertet mit 1 von 5 Sternen

Absolute scam of a company

Absolute scam of a company. Do not order from these people. Ordered a radiator cover in November got a email to say it was going to be delivered in December but it never arrived. Tried to contact them via email, Facebook, WhatsApp but no response. Then I read all of the other reviews and realised I had been scammed. I ended up leaving comments on their Facebook and Instagram posts just to try and get some kind of response. They deleted my comments on Facebook and blocked me but I did get a response on Instagram stating that the delivery driver had a photograph of delivery which she would email me the next day. The next comment she said it was probably still on the delivery van and would be delivered - just more lies. The email the next day never arrived just more lies and I ended up getting a refund from the bank. DO NOT ORDER FROM THIS COMPANY!!

16. Januar 2026
Bewertung ohne vorherige Einladung
AUUNIQUE LTD-Logo

Antwort von AUUNIQUE LTD

Hi Laura

Thanks for your review, your refund was issued by us on 6th January this was from us not something your bank initiated.

You were emailed on 2nd January but there was no response to this email.

We were closed over Christmas as I mentioned via the comments this may be why emails weren’t responded to immediately.

AUUNIQUE

Bewertet mit 5 von 5 Sternen

Beautiful radiator covers & service!

Received my beautiful bespoke radiator covers within the time frame given, Liams work is incredible and something I’ve never seen sold before! The customer service I received from Ruth & Amy was extremely helpful keeping me in the loop of delivery dates & times.
Will be ordering again Thankyou!

15. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve bought from Liam a few things now…

I’ve bought from Liam a few things now for my business and he has been truly amazing. He has created my designs and even made them better than imagined. He clearly cares and takes pride within his work and I have ordered more and will continue to work with him. He’s always on time and has kept me updated. Amazing

14. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, I was looking for the right company to turn my home into a forever home with bespoke furniture, thankyou so much for transforming my home into a comfort for me and my family… great business! Beautiful range and great prices

14. Januar 2026
Bewertung ohne vorherige Einladung

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