Athena Home Loans Bewertungen 

The time it took to get approved

Very easy to deal with quick replies

Simple and reasonable

Adam Bui needs a pay rise he's excellent

The team at Athena were always happy to help, very professional. Can not fault them

Easy to deal with. Great experience

Ok firstly I worked in banking and specifically lending for 16 years with a regional bank up until 2019. I understand the lending process. Athena have blown me away. We recently set-up and investment loan with a 30 day settlement something that would have made me shudder when I was lending. Athena were so onto everything and we were ready to settle with 2 weeks to spare. Going back to the very start of the process which was months earlier speaking with Bec via text the whole process was so seemless and easy. Of course Athena's rates and no fees are a drawcard but you would think the service wouldn't be there but this was totally the opposite. Great speedy service with great rates and no fees is the way all banks should be but sadly they are not. If your considering changing banks I would highly recommend you consider changing to Athena.

Quick approval to meet deadline

Process was quick and easy with the help of my mortgage broker. Athena have the process streamlined and their servicability criteria is apparently more friendly towards single-income home owners than other mortage providers. The whole process was approved and settled in under 2 weeks!

I have just settled and I cannot get online access to the account. A user login should have been set up earlier than this. I currently cannot get access despite following the instructions to use my email address followed by “Forgotten my password” for first time users. As a first home buyer, I am already stressed and this has concerned me far more than it should. Not good enough.

Good advice, easy application process. Well supported along the way without being annoying :)

What a wonderful experience. Great communication from Start to settlement. Big thanks to Bec and the settlement team for their assistance and for this seamless application.

Extremely supportive right thoughout the whole process! Friendly, warm genuine people willing to go the extra mile..

Swift and efficient. Excellent customer service.

Great customer service, quick and able to deliver when other home loan providers didn't.

The whole experience applying for the loan from start to finish was stress free, with speedy approval time. The Athena Team worked closely with my mortgage broker and I was kept informed along the way. Love the no fees, the transparency, and no complicated jargon. Looking forward to the support on how to 'Love Us, and Leave Us' (but I would be back)

Everything was great - from pre-approval to to settlement.

This is the second review first was a three star review, I have been with Athena for over 2 years. Offset account is too rigid and restrictive, could not have the entire loan amount offset and have any extra amount above the loan amount. A payment was made on 2/8/2024 which turned out be an "overpayment" according to Athena, this amount was to then be transferred to my linked account. It's 7/8/2024 this "overpayment" is yet to hit the linked account. Apparently linked account payments are supposed to be instant. Promised features are slow to come through cannot Bpay still from offset. Can only transfer $5000 to a non linked bank account even if transfers have been made to that account in the past.
If I had known all this prior I would have gone with another provider with a more flexible offset. I have tried to look at the website to see if the payment limits, overpayment etc are noted these do not seem to be mentioned. On top of this I cannot transfer more than the minimum monthly payment from the offset account into the loan, have discussed this Athena. If you are after a flexible Offset account go elsewhere there are other products in the market that have competitive rates and minimal fees.

Great, my broker was amazing too - Sarah Maslen - thank you Athena

We have been with Athena for a few years now, so we’re happy to continue with our new loan when we purchased our new home. Things went smoothly & Athena staff were happy to assist when we had a few issues crop up. I recommend Athena to others.