Aspen Financial Direct Bewertungen 2.172

TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

2172 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The response time was great

The response time was great. The loan was most appreciative

21. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Always concerned about my needs

21. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Highly recommend Aspen!

Very fast and easy application process and the money was there the next morning in my account!

21. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for sharing your review! We're excited to hear about your experience and look forward to helping you should you need anything in the future.

Thanks,
Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

El tramite es muy rápido y fácil

El tramite es muy rápido y fácil, responden rápido los e-mails cuando uno les pide algo o quiere uno saber algo, es mi primera vez y espero que todo resulte con satisfacción para ambas partes

21. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for your review. We look forward to continuing to assist you with your borrowing needs.

Your Aspen Financial Direct Team

Bewertet mit 1 von 5 Sternen

Bad experience with customer service

My loan was approved but the money was never deposited into my account due to an input error on the checking account number. When I spoke that same day to a representative I was told that the money was returned to Aspen Financial and that I would have to reapply after the account was canceled due to returned funds. I was not able to reapply due to the original account still not closed out several days later.
I needed the money for an emergency which I was unable to get from your company after several attempts . I have since found funds elsewhere. No one from your company followed up with me after the funds had been returned to your company. I only received a generic email telling me to get in touch with a representative.
Bad customer service in my opinion.
Sincerely,
Melanie Millar

20. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the frustration this caused. From time to time, applicants enter incorrect bank account numbers on their applications. Once we are alerted by the bank and funds are returned to us, it is our process that the consumer re-apply with the correct information. Ensuring we have accurate data and safe-guarding your information is very important to us.

If you are still unsure of your current account status, or having any difficulty re-applying, please don't hesitate to reach out to our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Very easy process

20. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

Bewertet mit 1 von 5 Sternen

Received 3 emails saying i was…

Received 3 emails saying i was approved. Then after sending my licence and pay stub I receive an email saying I'm not approved. I think it's a shady way to get personal information

20. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the confusion. Some states require additional verification of information in order to complete the loan process. For instance, in Illinois, state law requires that we receive income verification documents in order to satisfy affordability requirements in that particular state. In this instance, it looks as though you were conditionally approved, pending verification of additional documents needed.

If you have any further questions regarding your specific situation, please don't hesitate to contact our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Easy and fast.

20. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Thank you

Thank you for everything.

20. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

And thank YOU for being a valued customer! We love reading customer reviews and hearing about your experiences with us. Please let us know if there's anything we can do to assist you in the future.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Very helpful and simple.

20. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Fast and friendly service.

20. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Aspen Financial is a wonderful business…

Aspen Financial is a wonderful business which has a quick and efficient application process. I was able to get help within 48 hours when I needed it most

19. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

The application was amazingly easy and…I love Aspen!

The application was amazingly easy and the funds were deposited the next day!

19. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

So efficient and quick

So efficient and quick. Not a lot of red tape to get a loan.

19. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Very easy to apply and fast decision…

Very easy to apply and fast decision time.

19. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Bewertet mit 1 von 5 Sternen

So I took out a $3500.00 loan

So I took out a $3500.00 loan, made Seven payments at $400.00 for $2800.00. Wanted to pay my loan off and was told that My Pay Off was $3800.00😡I’m filling a complaint with the Attorney Generals office, BBB and every social media site I can post my experience with Aspen Financial.

19. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

For confidentiality reasons, please contact our customer support team regarding your specific experience at (877) 293-2987. They are available Mon-Fri 8AM to 8PM CST.

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Immediate approval

Immediate approval, and low payments for a high amount loan compared to others. It hit my account very next business day. This was the way to go! Thanks Aspen Finacial

19. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

So easy and helped at a crucial time

So easy and helped at a crucial time. Thanks again !

19. Februar 2020
Bewertung ohne vorherige Einladung
Aspen Financial Direct-Logo

Antwort von Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Quick and easy.

18. Februar 2020
Bewertung ohne vorherige Einladung
Aspen Financial Direct-Logo

Antwort von Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Bewertet mit 5 von 5 Sternen

Very simple & quick.

18. Februar 2020
Bewertung ohne vorherige Einladung
Aspen Financial Direct-Logo

Antwort von Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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