Ricky came to our house to investigate a problem with our Solar Panel. From start to finish he informed us of what he was doing, He solved the problem saying that the Inverter had failed causing t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had a electrician from A Shade Greener to check the electric to my solar panels today. Ricky was very polite got on with the job,and even covered his shoes before entering the house. Very nice polit... Mehr ansehen
Unternehmen hat geantwortet
Ricky came today to fix my solar panels, and I’m very happy with his work. He did an excellent job, was very professional, and got everything working again in less than 10 minutes! The service was qui... Mehr ansehen
I’m selling my house and the buyers solicitors wanted answers to 11 questions about my shade greener solar panels. I passed on these questions to a shade greener legal department asking for assistance... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Kontaktinformationen
Vereinigtes Königreich
- ashadegreener.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Isabella was very helpful and answered…
Isabella was very helpful and answered all E mails promptly thankyou

Antwort von A Shade Greener Maintenance (Solar)
First Class Service
I dealt with Shannon Davies on another property sale with solar panel enquiries/deed of variation. As always Shannon was quick to communicate with me and get the HMLR application expedited. Never had a bad experience and always a pleasure to deal with Shannon. First class service.

Antwort von A Shade Greener Maintenance (Solar)
Extremely professional
Craig was brilliant. Turned up on time, extremely professional, exchanged the transformer with ease. Very happy with the service!

Antwort von A Shade Greener Maintenance (Solar)
Amazing customer service from Karen
Amazing customer service from Karen

Antwort von A Shade Greener Maintenance (Solar)
Thankyou Shannon
Thankyou Shannon, I appreciate your your help attempting to help me sort out the Requirements of the Legalities regarding putting my Property into Trust. It may not have worked out but you did everything you could but my Legal Team were impossible to satisfy.
Thanks for the very quick Responses.

Antwort von A Shade Greener Maintenance (Solar)
Quick answering phone & knowledgable
Quick answering phone & knowledgable - could answer all my queries

Antwort von A Shade Greener Maintenance (Solar)
Again absolutely amazing
Again absolutely amazing, had an email response within 20 minutes to support my issue with my supplier.

Antwort von A Shade Greener Maintenance (Solar)
Karen was well patient and took time to…
Karen was well patient and took time to explain everything clearly to me about my solar panels that I have got when moved into new home. Thank you for your time.

Antwort von A Shade Greener Maintenance (Solar)
Karen was polite and brief and…
Karen was polite and brief and confirmed appointment

Antwort von A Shade Greener Maintenance (Solar)
Karen was very polite and got my query…
Karen was very polite and got my query solved quickly. Thank you<3

Antwort von A Shade Greener Maintenance (Solar)
Helen was prompt with my reply and…
Helen was prompt with my reply and helped me with my question,very effient emails

Antwort von A Shade Greener Maintenance (Solar)
Francesca Staley
Francesca has always provided excellent service to us.
Whenever we have had even the slightest issue she has always been quick to resolve them.
Gary Stacey

Antwort von A Shade Greener Maintenance (Solar)
Excellent
Extremely good service provided by Francesca . She has a wealth of information and has helped me on numerous occasions.

Antwort von A Shade Greener Maintenance (Solar)
Francesca always gives great customer service
Francesca always emails us on the first of the month to confirm she has submitted reading to E .on. She has helped us several times over the years. She is the best example of great customer service.

Antwort von A Shade Greener Maintenance (Solar)
Great helpful service
Our solar panels needed to be looked at due to not working properly - we were informed with having no prior knowledge of this and someone was out to sort the issue within a matter of days. Craig was super helpful, got everything done quickly and efficiently and explained what he was doing and why. Great service.

Antwort von A Shade Greener Maintenance (Solar)
I WOULD strongly advise giving this…
I WOULD strongly advise giving this company a WIDE BIRTH. I was told that the panels would sit on SWAN NECK BRACKETS ontop of my roof. I came home to find a gang of workmen had removed 80 percent of the tiles on one side of my roof. It was then explained that for some reason their computer said that the panels plus snow would be too heavy for the beams in my roof so it had to have a "light weight" system which required the removal of tiles and replacing that with a plastic membrane. I was not happy about that, but it was that or not having them. I now think i made the wrong decision having the panels. Anyway, they did the job and put as many panels as possible, they were badly placed and hanging of the edge of the roof, so i complained. ended up talking to one of the CEO's who has now left, but he was very rude to me. Eventually they sent another group of workmen who agreed that it was all wrong, they removed and replaced the panels correctly. And that was that. Except that for the last few years, and only since this was done, i have had birds not nesting in the roof. This is because the membranes leave some spaces between where the cables come though and cheeky birds can push their way into the roof under the panels. I now have some money and want to board out my attic, so approached them asking of they could come and put bird protection on the solar panels. I was told when they fitted them that they were responsible for maintenance of the roof and panels and that i was not to have other people touch them. So i went to them, and they are now sending me letters that sound like they are from a legal firm denying any responsibility for the birds and saying they dont offer a bird protection. A very unfriendly company who will sell you but after will do nothing for you what so ever. They have caused me huge stress and if damage happens as a consequence of water getting into the roof i could have tens of thousands of pounds of expense because i allowed them onto my roof. I would AVOID this company at all costs. Cowboys with LAWYERS a bad combination.
Great service from the legal department
Izabela has been a delight to deal with. Very pleasant and dealt with all our queries and requirements for the sale of a property, very promptly. Thank you!

Antwort von A Shade Greener Maintenance (Solar)
Shannon Davies at ASG was absolutely…
Shannon Davies at ASG was absolutely fantastic, couldn't have asked for better service. This was the quickest deed of variation I've dealt with in many years of conveyancing. Thank you Shannon, very much appreciated.

Antwort von A Shade Greener Maintenance (Solar)
Dreadful!!!
We are moving house, we needed a little information regarding the solar panels for our buyers, we were charged over £200 for a small email with a little information on!!
Disgraceful!!!

Antwort von A Shade Greener Maintenance (Solar)
Craig arrived at the beginning of our…
Craig arrived at the beginning of our time slot which made things easier for our day. He was very pleasant and respectful in our house and didn’t seem in a hurry to get away. A pleasant experience all round

Antwort von A Shade Greener Maintenance (Solar)
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