ARC Consultants Ltd Bewertungen 

160
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am extremely satisfied with the service provided. The communication was impeccable; I was informed of every process as it happened. I was given an oral summary of the visit and a very thorough repor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were really happy with the Level 3 survey carried out by Alaur. One of the most important things for us was having a report that we could actually understand, without lots of technical wor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that su... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alaur’s approach to home surveys is refreshing, as he doesn’t just send the survey report for the customer to digest and do their best to understand. He also calls with a personal run through of his... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geprüfter Sachverständiger
  2. Bauberatung
  3. Baugutachter
  4. Bausachverständiger

Vom Unternehmen geschrieben

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

160 Bewertungen

5 Sterne
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4,9

Alle Bewertungen

(160)

127 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Alaur is honestly brilliant

Alaur is honestly brilliant; friendly, extremely knowledgeable and keeps you well updated. The handover call to talk through the report is incredibly helpful, and not a service I've personally experienced before. I can't recommend enough!

23. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the lovely review, we're really glad you found the process straightforward and well supported throughout. The call is something we feel is really important, so it's great to hear you found it helpful and valuable.

We really appreciate your kind words and recommendation, and thanks again for choosing us. If you ever need any advice in the future, we're always happy to help

Bewertet mit 5 von 5 Sternen

A very professional

A very professional, friendly and efficient service. Highly recommend and will use them again.

13. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, and we really appreciate the recommendation.

We wish you all the very best in your new home

Bewertet mit 5 von 5 Sternen

I recently used ARC Consultants for a…

I recently used ARC Consultants for a Level 2 Homebuyer Survey and was extremely impressed with the service. The report was detailed, thorough, and clearly explained, with photos and practical recommendations that helped me understand the property’s condition.Communication from Alaur was excellent throughout professional, prompt, and reassuring. He took the time to explain key findings and made sure I understood the implications before moving forward.I would highly recommend ARC Consultants to anyone looking for a reliable, knowledgeable and genuinely supportive surveying service.

17. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really pleased to hear you found the survey to your satisfaction. Our aim is to always provide practical and transparent advice that helps clients understand in a simple way. We're glad the communication and follow-up discussions were helpful too.

Thank you for your kind words and recommendation, it genuinely means a lot to us, and we're always here if you need any further advice in the future.

Bewertet mit 5 von 5 Sternen

I was very pleased with the HomeBuyer…

I was very pleased with the HomeBuyer Report carried out by Alaur Choudhury. The report was thorough, clear, and easy to understand, highlighting the key issues without unnecessary jargon. Alaur was professional, efficient, and responsive to my questions, giving me confidence in my property purchase. I would happily recommend his services.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, with your kind words about the service and communication, and we really appreciate the recommendation.

We wish you all the very best in your new home

Bewertet mit 5 von 5 Sternen

Friendly and honest service!

Alaur was extremely helpful and friendly right from the first enquiry.
He kept me up to date with all stages of the survey, including calling me on the day to run through some key points.
The detailed report was issued the next day and Alaur is on hand to answer any further questions.
Would recommend!

15. Juli 2026
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Antwort von ARC Consultants Ltd

Thanks so much for the review, we're really glad you found the process straightforward and helpful.

Thanks again for your recommendation, it really does means a lot to us, and we're always here if you have any questions in the future

Bewertet mit 5 von 5 Sternen

Level 2 Survey for House Purchase

The experience from ARC Consultants Ltd was easy and seamless from first contact. Both Nahida and Alaur were immediately responsive to messages and emails. Survey was completed and Alaur took the time to call and explain the main points. Full survey arrived via email 24 hours later. Brilliant service, friendly and approachable - Would definitely recommend if you are looking for a surveyor.

13. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really pleased to hear you were happy with the whole process.

We always aim to keep communication clear and responsive, so it's great to know that came across to you.

Thank you again for your kind words and recommendation, it really does mean a lot to us, and we're always here if you need anything in the future.

All the best

Bewertet mit 5 von 5 Sternen

Fast, thorough, transparent service

TLDR: hire this man!

We initially reached out to Alaur to request a quote for a survey on a property with a history of subsidence. He called us on the same day of our enquiry (a Sunday afternoon) to tell us *not* to hire him. He thought the property was no good and wanted to notify us before we spent money on a survey for a property that would only disappoint us - saved us a lot of money, time, and hassle.

Someone who calls you on their day off to tell you not to give them money is someone I trust to do a proper job, so when we found another property, we instructed Alaur without a second thought.

He provided a fast, thorough, and transparent service. He called us upon delivery of the report to talk us through his findings in detail, and offered to have further conversations if we had any questions on any of the details in the report.

I cannot recommend Arc Consultants enough, brilliant service.

7. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you for this review, we appreciate you taking the time to do this.

Providing honest, independent advice is important to us, so we're glad that our initial guidance helped save you time and money. It was a pleasure assisting you with your eventual purchase, and we're pleased you found the survey and follow-up support valuable.

Thank you for choosing us, and we wish you all the very best in your new home.

Bewertet mit 5 von 5 Sternen

ARC responded promptly to my enquiry…

ARC responded promptly to my enquiry for assistance with a building survey for an insurance claim that has been dragging on. Before committing to a professional service contract they discussed the next steps I should take and highlighted the shortfalls and responsibilities of the insurance company. This provided reassurance to me and the advice has enabled me to get the insurance company to progress matters. I have been quoted for the survey if it is needed in the future.
Great service.

13. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you for your kind review.

We're pleased that our initial advice helped you gain some traction with your insurance claim. Wishing you all the best with the continued progress of your claim

Bewertet mit 5 von 5 Sternen

We had a great experience with Alaur

We had a great experience with Alaur. Even before we booked, he took the time to explain what qualifications to look for in a proper RICS surveyor and what to avoid, which was so helpful. His honesty stood out from the very first phone call, which made us feel confident we were in good hands. The survey was thorough and clearly explained, and we received the report within 48 hours. Alaur then was really patient at explaining anything we were confused about. Really professional, knowledgeable and supportive throughout. The survey was also more reasonably priced than other quotes we had received. Highly recommend!

22. Juni 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really glad we could help.

Honesty and making sure people have the right information to make an informed decision is really important to us, so it's great to hear that stood out.

Thanks again for your recommendation, it genuinely means a lot, and we wish you all the best in your new home.

Bewertet mit 5 von 5 Sternen

Arc consultants are by far the best…

Arc consultants are by far the best surveyors I’ve ever used
The price is great
But the service is even greater
A phone call to go over every part of the survey was given and they wasn’t in a rush to get off the phone.
The actual survey report was so easy to understand and I will definitely be using again.
Thank you for your excellent service

2. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you so much for leaving your review, it's really appreciated.

We're glad you were happy with the service and found our support helpful.

Thanks again for your kind words and recommendation, it means a lot

Bewertet mit 5 von 5 Sternen

Alaur is a consummate professional

Alaur is a consummate professional: organised, timely, detailed, fair (RE pricing) and personable.

It's fair to say that with the issues he uncovered (during a level 2 survey), he effectively paid for himself!

Would highly recommend to any fellow first-time buyers (who will greatly benefit, as we did, from the methodic follow-up call that Alaur provides as standard).

29. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for your review, we really appreciate it.

We're glad the survey helped provide real value for you, and great to hear the follow‑up call made a difference too.

Thanks again for your kind words and recommendation, it means a lot

Bewertet mit 5 von 5 Sternen

Excellent Service

Alaur was so so helpful. The whole process was very speedy and efficient which massively benefitted us being on a tight schedule. As first time buyers we weren't too sure on the process, but Alaur fully explained every step of this to us. ARC was recommended to us, and now I'm recommending them to everyone!

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for leaving your review, it really means a lot to us

We're glad we were able to help you, and you felt supported

Thank you for your recommendations, and all the best going forward

Bewertet mit 5 von 5 Sternen

Exceptional surveyor

Exceptional surveyor! I’ve had 4 property surveys done now & ARC was by far the best. The communication before was great; very professional and Alaur asked what concerns I had about the property and answered them after the survey. The survey was very comprehensive (I had a level 2 after Alaur’s recommendation; I had actually requested a level 3, but he told me it wasn’t necessary for my property - He could have completed the level 3 and pocketed a few extra hundred quid - This is a very trustworthy surveyor. The level 2 survey by Alaur was way more comprehensive than the level 3 undertaken on a different property by a different company only a few months ago). He rang me after he had surveyed the property to go through everything in summary, and answer the questions I had. Outstanding service, and worth every penny. I wish I had found ARC when I bought my first property. I wouldn’t use anyone else now. You are missing a trick if you don’t use this company. 100% recommended.

24. Juni 2026
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Antwort von ARC Consultants Ltd

Thank you so much for your review, it genuinely means a lot, especially given your experience with other surveys.

We're really pleased the communication, honesty, and level of detail stood out for you, and taking the time to understand your concerns and talk everything through properly is always a big priority for us, so it’s great to hear that made a difference.

We really appreciate your trust and recommendation and thanks again, we're always here if you need anything in the future.

Bewertet mit 5 von 5 Sternen

Excellent service, empathy and clear communication

Alaur provided an excellent service. He was available before and after the survey to answer our questions.

First, he provided guidance on the right timing, the appropriate survey level based on the age of the property, and whether any further specialist tests were necessary.

Alaur prioritised clarity, taking the time to explain the findings over the phone before sharing the detailed report. He provided recommendations on next steps. This helped us understand what really mattered in the report and what was less significant, and put our minds at ease. Additionally, he offered a video call to go through the report if needed.

As first-time buyers, this level of support and clarity meant a great deal to us and we would highly recommend him.

23. Juni 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we really appreciate it.

We're glad the guidance helped make things clearer, especially as first time buyers it can be overwhelming

Thanks again for your kind words and recommendation, it means a lot, and we're always here if you need anything in the future

Bewertet mit 5 von 5 Sternen

I can say best service we have arc…

I can say best service we have arc consultants ltd ,amiging I recommend peoples any body need a better server used arc consultants Ltd.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it means a lot to us. Thank you for your recommendation also

All the best

Bewertet mit 5 von 5 Sternen

Recommend for Home buyers survey

After speaking to Alaur. "I JUST KNEW".
He was Professional and Thorough. I would recommend everyone to speak with Alaur at Arc before making a decision.

19. Juni 2026
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Antwort von ARC Consultants Ltd

Thank you so much, we really appreciate that

We're glad our conversation gave you that level of confidence from the start. Keeping things professional, clear, and thorough is always the aim.

Thanks again for the recommendation, it means a lot to us

Bewertet mit 5 von 5 Sternen

Alaur was amazing

Alaur was amazing. Very professional and gave great advice. I received an initial phone call after the survey had been carried out, then the full report via email and then a final teams call that I could run through any further questions. Would definitely recommend.

9. Juni 2026
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it really means a lot to us.

We're really glad that you were satisfied and happy with our overall approach and support we provided to you.

All the best going forward

Bewertet mit 5 von 5 Sternen

We had a fantastic experience with ARC consultants

We had a fantastic experience with this building surveyor and would highly recommend their services. From the very beginning, they were open, clear, and transparent about the entire process, including the service and payment options, which really helped put us at ease.
They went above and beyond to meet our time constraints. In fact, they even liaised directly with our estate agent to help speed things up when time was not on our side. Despite this extra effort, they never made us feel like they were doing us a favour, they were genuinely supportive throughout.
We were quite anxious and had a lot of questions. No matter how small or “silly” they may have seemed, they were always patient, approachable, and happy to help. Their friendly yet professional approach really stood out, especially after speaking with several other surveyors before making our decision.
The report itself was excellent, clear, concise, and easy to understand. The turnaround time was also very impressive, which made a big difference during an already stressful process.
Thank you for such a smooth and positive experience!

11. Juni 2026
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Antwort von ARC Consultants Ltd

Thank you so much for your review, we really appreciate you taking the time to share your experience.

I’m glad you were happy with the process, our service and the report.

Thanks again for your kind words, it really does mean an awful lot and we wish you all the best with your new home.

Bewertet mit 5 von 5 Sternen

What a stellar surveyor Alaur is

What a stellar surveyor Alaur is, we had such a brilliant experience with him. He worked to our timeline, efficiently turning around an in depth, detailed report that was well written and justified and could be easily digested. He was clear and thorough, going further into depth where helpful. He also provided additional thoughts and context where they might be useful to us without overwhelming us with information. We came away from the process feeling confident and very well informed about the property. On top of the brilliant job Alaur did for us he’s a really lovely guy, he humanised what could be a very dry conversation about buildings and we thoroughly enjoyed our interactions with him. We are so glad that we chose Alaur and arc consultants to complete our Level 3 survey, we would recommend them to anyone without hesitation.

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for such an amazing review, we genuinely really appreciate it

We're so glad you had a great experience without it being overwhelming. It was a pleasure working with you both, and we're really glad you came away feeling confident and well informed about the property. Also appreciate the kind words, we always try to keep things as relaxed and personable as possible!

Thanks again for choosing ARC Consultants and for the recommendation, it really means a lot.

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