ANGLIA DNA Bewertungen 

307
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazingly helpful and a big thankyou to Abbey who solved a problem I'd managed to create - with a lovely professional and cheerful attitude. The service was very prompt and efficient. and generally ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Trustworthy and helpful staff, but I found the whole process less straightforward than the other testing company we used for our outbound travel, including the instructions for posting labelling and s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Dismal experience with this company. Paid for 4 x pcr day 2 tests for release after a holiday. We followed instructions, activated kits and I hand delivered them to their office in Norfolk. Their... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

absolutely over-the-moon with the service received. Had fit-to-fly tests done at 5pm and had results back at 10am next day. Service was 5star from all members of staff, telephone queries answered, s... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

307 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(307)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fast and efficient

8. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Julia

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Service was very good

Service was very good. Friendly staff and very efficient.

8. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Keatmay

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Great service

Great service, ultra friendly staff. I highly recommend

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Teresa

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 4 von 5 Sternen

Very good

All good, service provided.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Martina

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 4 von 5 Sternen

Excellent service

Didn’t receive instructions in the box on how to take the test myself. However results came through extremely quickly so would definitely recommend this service. If prices could be lowered - even better. Thank you.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Emma

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

Good services

Easy to find and lots of parking space, but you need a car to go there. Very helpful stuff and my results were sent by the time that was meant to be reported.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Magdalini

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 4 von 5 Sternen

My Experience with DNAAnglia Laboratory, Norwich.

My main challenge was the difficulty in locating your laboratory in Norwich. The site is too remote but the services at the center was Satisfactory, then I will rate the promptness in the release of test results as excellent.
However it is suggested you reduce your charges for all the test. I had all my Covid test in your center. Day 2&8 and the fit-to-fly as well.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Lanre

We appreciate your feedback and remain fully committed to building our service as leaders in the field.

Bewertet mit 1 von 5 Sternen

crap

it was far to expensive, and i sent both day 2 and day 8 tests and at no time did they tell me the results.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Terence

We are sorry to hear you are unhappy with the service you have received. Please could you reach out to us via Facebook Messenger with your order number and contact details? We will investigate this in full and will correspond with you directly

Bewertet mit 1 von 5 Sternen

Over-priced and under-delivered

My wife and I paid for two Day 2 Only - Supervised On-site Tests in Norwich. When we arrived, we were promptly told that we would have to do the tests ourselves because there was a “staff shortage.” At this point, we were ok with paying an extra £40 in total because we just wanted our testing done. I received my results within 7 hours later that evening. My wife was worried about not receiving hers, so she phoned up. She was told that she would get her results within 72 hours. After the 72 hour mark, she had to email asking for her results which you did not have. After multiple emails, we finally received her “results” which were FAR less detailed than the results I had received. So not only we’re we overcharged £40 for “supervised” tests which we did on our own, but we also paid for a test that did not provide results in the agreed upon time frame. Would avoid this place at all costs.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Jeremy

We are sorry to hear you are unhappy with the service you have received. We appreciate your feedback and remain fully committed to building our service as leaders in the field.

Bewertet mit 4 von 5 Sternen

Excellent service on site

Excellent 5 star service on site from lovely Daisy, who guided our relative from Spain on how to self administer the day 2 test on-site.Overall rating reduced by one star as the web site was not the best I have used, and could benefit from some “fine tuning”, however, that beingsaid, the customer service team were excellent in resolving any issues.
Prices seem to fluctuate almost daily, however we were more than happy with reasonable cost of the day 2 test on the day we booked it, and overall a very very good experience on site, and we were impressed that the test results were received well within 8 hours of the test being taken. Would I choose to use them again?Absolutely, as despite a couple of issues with the booking process, the actual testing and receiving of results was excellent. Thank you Anglia DNA.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Julie

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

The test to travel was great at the…

The test to travel was great at the test centre and the result came back in time.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Iara

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 5 von 5 Sternen

It was a great pleasure to encounter with ANGLIA …

It was a great pleasure to encounter with ANGLIA DNA. Their services was quick and accurate, base on competency you can't match them.
I am very proud to have encountered with anglia dna.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Abdallah

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 4 von 5 Sternen

Fast, efficient service but overpriced Fit2Fly

Excellent on-site service for Fit2Fly PCRs for our unvaccinated children and Day 2 PCRs for all of us. Results received within same day.
Did not give it 5 stars as cannot understand why Fit2Fly PCRs are so much more expensive than reasonably priced Day 2 PCRs, as process seems to be exactly the same.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Silvia

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 4 von 5 Sternen

TEST

TEST
Received Day 2 and 8 test kit through the post as scheduled, however, I did not receive my Day 2 result , called a couple of times but no result. I had no problem with my Day 8 result , it came on time. Overall, the staff and their services are well appreciated.

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Akosua

We are happy that you were satisfied with our service and thank you for your feedback!

Bewertet mit 1 von 5 Sternen

Just making money, minimal service

It's overpriced, no ability to pay at the test point. People sitting around with nothing to do but still they can't help you

7. September 2021
Bewertung ohne vorherige Einladung
ANGLIA DNA-Logo

Antwort von ANGLIA DNA

Dear Mike

We are sorry to hear you are unhappy. We appreciate your feedback and remain fully committed to building our service as leaders in the field.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr