Anatune Bewertungen 

We had a great session with Camilla. Her knowledge and understanding of the subject was great. Being able to understand our processes and data made for a very constructive 3 days.

Tony Mares - Engineer. Tony came to repair a software fault preventing a PC from communicating with an instrument. Tony was excellent in his approach calmly working through a number of potential sources to the problem before arriving at the solution. Instrument now back up and running.

Richard is brilliant, always very helpful and gives us training even though really I'm sure that's not in his job description. Thanks Richard and Anatune.

Really friendly staff who went through the training material at a reasonable pace with an explanation that could be understood.

Many thanks to both Colin and Richard for their patience with us at RPS as we asked all of the awkward questions! You helped us develop a better understanding of our new machine and we now feel confident in its operation.

Our experience with Anatune has always been good. All the service and apps people are very professional, helpful and understanding.

Simon McInulty of Anatune came to install a GC-FID system for us recently. All aspects of the job were undertaken effectivley and efficiently with excellent communication throughout. The job took longer than expected due to unforseen circumstances and Simon rearranged his work to ensure he got us up and running as quickly as possible. An excellent service.

The instrument maintenance service we receive from Anatune has always been excellent.

Paul Robbins in particular is conscientious, knowledgeable and is always happy share his extensive experience of instrument maintenance and troubleshooting with us whenever he's on site.

Paul and his colleague were very pleasant. Did what they had to do in an efficient manner and overall it was an excellent service.

We had great training, all of our questions were answered and everything explained clearly. Camilla did a great job tailoring the training according our needs. We are very happy with the service.

Very knowledgeable and helpful. Explained technical details very well.

A succinct and expertly performed service.

Julian and Tony of( Anatune)are technically competent, supportive people to have around as GC Engineers.

Camilla did a great job tailoring the training to cater for the different levels of experience within our group.

Excellent service and customer support from Anatune. We had an issue with our GC and contacted one of the engineer around 4pm. We had an engineer the next day and there was no need to wait for parts.
All issues resolved the next day

its always a delight to have Paul Robbins on site. He is one of the best engineers on the Anatune team. I like how he works methodically and explains what he is doing and confirms thats what we want before performing the task very accurately. He is also a very friendly personality and its good to share a laugh with him.