Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before th... Mehr ansehen
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Das sagen Bewerter
I subscribed to the products by mistake. I was unable to unsubscribe but kept delivering and charging me monthly even after writing an email a month before. I had to report the incident to the bank w... Mehr ansehen
Since starting my fitness journey, all the cardio, sweat, and slick back ponytails caused dryness and breakage especially around my hairline. My perimeter was thinning and my hair felt fragile. A... Mehr ansehen
Unternehmen hat geantwortet
Still waiting for my April order, then was charged for May after I requested subscription cancellation. All I receive are generic email messages requesting I be patient. It’s almost June. Horrible cu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Taking care of textured hair isn’t simple. Whether your hair is curly, coily, kinky or somewhere in between, you know how challenging it can be to keep it healthy, strong and growing. That’s why we spent months researching, formulating and testing hundreds of ingredients to create hair care products that truly work for textured hair — from loose curls to tight coils. Too many women have tried brands that make big promises with little to no results. At Amyla Cosmetics, we chose a different path. Our products have been tested by hundreds of women with different curl patterns and hair textures, and the results speak for themselves. We believe in our formulas so much that we offer a money-back guarantee — because your hair deserves real care, not empty promises.
Kontaktinformationen
67 Wall St., 10005, New-York, Vereinigte Staaten
- info@amylacosmetics.com
- amylacosmetics.com
3,8
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0 stars i made an order.March 31 it is…
0 stars i made an order.March 31 it is now April 29th and I still do not have my order, I have sent many emails regarding this matter and even emails that suggests a refund. I gwt responded with, your order is being fulfilled now and we will update you with a tracking number that never comes. Please do not buy from this company, or you will be the next review of not receiving your purchase.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
We’re truly sorry for your experience.
We completely understand your frustration regarding the delay and the repeated lack of tracking updates. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience and confusion caused.
We recently experienced an unexpected issue with our logistics center, which impacted order processing and delayed shipping confirmations. This issue has now been resolved, and all pending orders are currently being shipped.
Please rest assured that your order is being handled with priority, and you should receive a tracking update and your package within the next few days.
We truly regret this situation and the trust it has affected. Your feedback is taken seriously, and we are actively improving our processes to ensure this does not happen again.
Marjory Johnson
Contact Support – Amyla Cosmetics
The products are barely working for me
The products are barely working for me. I’m looking for growth and you mention that hair growth occurs in 3 months but I’ve been using since August 2025
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you for your feedback — we truly appreciate your honesty.
We’re sorry to hear that you haven’t seen the results you were expecting. While many customers begin to notice improvements within 3 months, hair growth can vary significantly from person to person depending on factors like hair type, consistency of use, scalp health, and overall routine.
We understand how frustrating this can be, especially when you’ve been consistent since August. Your experience matters, and it’s important to us that you feel supported.
Please don’t hesitate to reach out to our support team with more details about your routine — we’d be happy to review it with you and suggest adjustments that may help improve your results.
Thank you again for sharing your experience with us.
Marjory Johnson
Contact Support – Amyla Cosmetics
I'm very DISAPPOINTED in this company
I'm very DISAPPOINTED in this company. I order my products on March 16th and it is now April 27th and I still have NO product. I have reached out to the company several times but their response is be patient the order is beginning processed. This totally UNACCEPTABLE. I've received multiple messages for three different people in the company but no one has produced any results. At this point I would just like my refund please. Thank you. Order # 99196
UNHAPPY CUSTOMER
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We completely understand your frustration, and we sincerely apologize for the delay and the lack of clear communication. We recently faced an unexpected issue with our logistics center, which impacted the processing and shipping of several orders, including yours.
Please be assured that this issue has now been resolved, and all pending orders are currently being shipped. Your package is in the process of being dispatched and should reach you within the next few days.
Once again, we deeply apologize for the inconvenience caused and truly appreciate your patience.
Marjory Johnson
Contact Support – Amyla Cosmetics
Buyer Beware…
BUYER BEWARE.....I ordered on March 31st and spent $169. I have YET to receive my order. I first inquired on 4/8/2026. The response was that the Chebe Set that I ordered had been out of stock and would be back in stock in 2 weeks. In addition to the Chebe Set, I also ordered Hair Growth Spray, Curl Mousse, Curl Cream, Hair Thickening Shampoo.....They said that my order would be shipped as soon as the item (The Chebe Set) became available. I requested that they cancel the order. I was told because it had been "processed" they could not cancel the order. It hadn't shipped. So even though, part of my order was not in stock and none of the other items had shipped......they couldn't cancel the order.....make it make sense. Then on April 20th I received an email from "Michelle Meyer" apologizing for the delay as there had been a "surge" in demand. The email noted that the order was being prepared and would ship in the next few days. A 10% off discount code good for 60 days was included. I replied to the email and said that this is unacceptable and utterly ridiculous. I told them it was unprofessional and because my order had not shipped, customers should have the option to cancel. They replied with a canned email that let me know no one even bothered to read my email because the email said that the order had been processed they could not cancel the order.....it was the same email that I originally received from them. There's no way I would EVER order from them again and I will be contacting my bank. It's been almost a month. Unacceptable. And oh by the way......the order STILL hasn't shipped.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Hello,
We’re truly sorry for the situation you’ve encountered.
We completely understand your frustration, and we sincerely apologize for the delay, the stock issue with the Chebe Set, and especially the lack of clear and personalized communication you received. This is not the level of service we aim to provide.
We recently experienced an unexpected issue with our logistics center, combined with a surge in demand, which unfortunately caused delays and impacted order processing more than anticipated.
Please rest assured that this situation has now been resolved, and all pending orders — including yours — are currently being prepared and shipped. You should receive a shipping confirmation very soon, and your package within the next few days.
We deeply regret this experience and truly appreciate your patience.
Marjory Johnson
Contact Support – Amyla Cosmetics
I’m so impressed with Amyla Cosmetics
I’m so impressed with Amyla Cosmetics! From the moment my order arrived, the packaging felt beautiful, thoughtful, and luxurious—it made opening it exciting. Everything was packaged with care and attention to detail.
As someone with 4C hair, I’m always careful about what I use, and these products have been a great experience. My hair feels moisturized, manageable, and nourished, and I appreciate products that cater well to textured hair. You can tell quality is a priority. Overall, a wonderful experience from presentation to performance. Highly recommend!
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your kind words — this truly means a lot to us.
We’re delighted to hear that you enjoyed both the packaging and your experience with the products. Knowing that our formulas work well for your 4C hair and leave it feeling moisturized, manageable, and nourished is exactly what we strive for.
Your support and recommendation genuinely encourage our team to keep delivering quality and care in everything we do.
Thank you again for trusting Amyla Cosmetics!
Marjory Johnson
Contact Support – Amyla Cosmetics
I love it all
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much — we truly appreciate your support!
We’re so happy to hear that you love everything! It means a lot to our team and motivates us to keep delivering the best for you.
Marjory Johnson
Contact Support – Amyla Cosmetics
My Honest Amyla Hair Growth Serum Review
I tried the Amyla Hair Growth Serum and I honestly love it. It felt lightweight on my scalp and didn’t leave any buildup or greasy residue, which made it easy to use consistently. After using it for a few weeks, I noticed hair growth along my edges and my hair felt stronger, healthier, and noticeably softer with less breakage. Overall, I’m really happy with my results and I highly recommend it.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your kind feedback! We’re truly happy to hear that you’re enjoying the Amyla Hair Growth Serum and seeing such great results. Your support means a lot to us!
Caroline Johnson
Contact Support - Amyla Cosmetics
Did I just get scammed???
This company showed no respect or even empathy for their lack of customer service. I have never experienced anything like this - except with a fraudulent company - so I'm left with the feeling that I have been scammed.
I placed an order on March 22, 2026, and have not received a single shipment update or even so much as a tracking number. It has been almost a full month since I placed my order! Who does that?! Scammers exhibit this type of behavior.
I've reached out to customer service, and rather than offer a solution, they told me to just wait. I asked for a refund, they refused, and told me to again, wait. I don't know what twisted world they operate in, but in mine you can't take my money and then offer me no solution, no product, and no information. I will be filing a claim with my bank. They better hope that's all I do.
Update: April 20, 2026
I have emailed this company aggressively, demanding a refund. After about 10 emails, they are still REFUSING my refund! The latest email stated "your order is now being processed, and while we don't have a tracking number, we can not process your refund."
People need to be reporting this company to every Federal Fraud Organization possible. I will be filing a claim with my bank today.
Update#2:
Report submitted- April 20, 2026
I reported this fraudulent company to the FTC and FBI Internet Crime division. I encourage EVERYONE having a similar experience with these scammers to do the same.
Update #3:
April 20, 2026
Do you see, everyone? Do you see the fake empathy expressed in their response? I have received various versions of this SAME fake empathic response from their "customer support" department for the past 3 weeks. No real, tangible solution offered. Just fake apologies and more b.s. Lie #1 This is not how they normally operate- even though I have about 10 emails with proof that it is indeed how they operate. Lie #2 - This processing problem they are experiencing has never happened before - even though I've seen numerous reviews from other customers who have experienced this EXACT same situation.
When companies can behave this way unchecked, we have to start collectively checking them and hold them accountable. No lengthy response with empty apologies and fake sympathy for my predicament will ever trump real, actionable solutions. Solutions are what customers want, not EXCUSES! The solution in this case would be to give the customer a refund - but since they are scammers, a refund is never going to happen. Scammers will keep your money - BY ANY MEANS NECESSARY 💯
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Hi,
We’re truly sorry for your experience and understand how frustrating this situation must feel. This is absolutely not the level of service we aim to provide.
We recently faced unexpected stock issues that caused delays in processing some orders, including yours. We want to assure you that this issue has now been resolved, and your order is currently being processed with priority.
We completely understand your concerns regarding the delay and the lack of updates, and we sincerely apologize for this. Our team is closely monitoring your order, and you will receive tracking information as soon as it becomes available.
Thank you for your patience, and again, we’re very sorry for the inconvenience caused.
Caroline Johnson
Contact Support - Amyla Cosmetics
I placed two orders with you all
I placed two orders with you all! One on 4/7 for $98.54 which was order 98905 and one or 4/10 for $39.41 which was order 98974. The second order for $39 has been delivered however the first order for $98 has not even shipped and on your website it clearly says that it is preparing to ship. I reached out and you keep sending me tracking information for the SECOND order that I placed stating that this is the first order and it has been delivered. Even the link that you keep sending me is clearly for the second order not the first order and I have all of the screenshots and proof. I will report this for fraud in every way possible. This is horrible customer service!
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Hi,
We’re really sorry for the confusion and understand your frustration — especially with two separate orders involved.
It looks like there may have been a mix-up in communication regarding the tracking links. For the first order (#98905), could you please check your spam/junk folder? Sometimes tracking emails can end up there.
That said, we’re also going to recheck your order on our side to make sure you receive the correct tracking information for the $98.54 order as soon as possible.
We sincerely apologize for the inconvenience and appreciate your patience while we sort this out.
Caroline Johnson
Contact Support - Amyla Cosmetics
The hair growth serum is great
The hair growth serum is great, it contains key ingredients to help the hair grow! Can’t wait to continue on my hair growth journey with this product :)
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying the serum and we’re excited to be part of your hair growth journey!
Caroline Johnson
Contact Support - Amyla Cosmetics
the amyla cosmetics hair oil is the best i’ve ever used
the amyla cosmetics hair oil is the best i’ve ever used. several months ago, my hair was very short, brittle, and just going through a lot. but after i found out about this oil and started using it my life changed. i recommend this oil to anyone looking to grow their hair!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your amazing feedback! We’re truly happy to hear about your progress and how the serum has helped transform your hair journey!
Your recommendation means a lot to us!
Caroline Johnson
Contact Support - Amyla Cosmetics
Browsing experience
The product and packaging 🥰I enjoyed the hassle free browsing and how they placed the right hair care regimen to multiple hair types.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your kind feedback! We’re really glad you enjoyed the browsing experience and found the recommendations helpful for different hair types!
Caroline Johnson
Contact Support - Amyla Cosmetics
I would give no stars if that was an…
I would give no stars if that was an option. I ordered from this company a month ago and received no product and no tracking number. Definitely got scammed.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Hi,
We’re really sorry to hear about your experience and completely understand why you’d feel this way — this is not the service we aim to provide.
We recently experienced unexpected stock delays which impacted some orders and caused longer processing times than usual. The situation has now been resolved, and orders are currently being processed as quickly as possible.
We’d really like to look into your order and provide you with a clear update. Could you please reach out to us with your order number so we can assist you right away?
We sincerely apologize for the inconvenience and appreciate your patience.
Caroline Johnson
Contact Support - Amyla Cosmetics
Would not recommend
Guarantee isn’t worth the paper it’s written on. I bought a curly hair set, it was expensive but I was persuaded by the money back guarantee. I used it for a few weeks and while the shampoo it ok, the hair products make my hair feel like straw and they don’t hold the curl. I have to either tie it up after day 1 or rewash and style (which I only usually do every 4 days) When I contacted customer services they said I had to use the products for 2 months to see results before they consider a return. This would involve me buying another set of products, which I am not willing to do When I’ve had such terrible results with the first batch. Would not recommend
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Hi,
Thank you for sharing your feedback, and we’re truly sorry to hear that the products didn’t meet your expectations.
We understand your frustration regarding the results and the return process. Our recommendation to use the products for a longer period is based on the time it can sometimes take for hair to adjust to a new routine, but we completely understand that this may not feel appropriate in your case.
That said, we don’t want you to feel stuck with a solution that doesn’t work for you. We’d like to review your case again and see what options we can offer to find a fair resolution.
Please reach out to us with your order details so we can escalate this for you.
Caroline Johnson
Contact Support - Amyla Cosmetics
Horrendous and questionably…
Horrendous and questionably unprofessional customer service. I made one order costing over £80 and a second order straight after as it gave me a discount. I received my second order and not my first order. I have reached out to customer service on a number of back and forth emails now with no support at all. Instead I am being told my order was delivered on every email, However they keep referring to my second order and trying to be smart despite them sending me the link again for my lost order which clearly says ‘undelivered’. I have reached out to the courier service who’s policy is that I go back to the company that i purchased from and they must refund me or replace the items, then they claim back compensation for loss. The customer can not do this. I sent this company photos to show the delivery status of my order and even sent them the link they gave me. When I’m getting returned emails back this company has fraudulently amended my email and sent back that I emailed them saying my parcel was delivered! Why would I even bother if that’s the case! This company has not even offered to send a replacement, let alone refund my money. I’m so annoyed because I thought I was supporting a good company but here I am getting taken for a fool. Highly disappointing!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Hi,
We’re really sorry for the frustration and confusion this situation has caused. We completely understand how upsetting it is to feel like your concerns are not being properly addressed.
We also sincerely apologize for the mix-up between your two orders and the repeated reference to the wrong tracking link — that clearly should not have happened. We understand this has made the situation even more confusing.
Regarding your missing order, we would like to reassure you that we are taking this seriously. We will escalate this internally immediately and conduct a full review of both orders, the tracking status, and the courier records.
We also want to clarify that we have not altered any of your emails. However, we understand why this may feel concerning given the ongoing issue, and we are reviewing all correspondence to ensure everything is handled correctly.
Please allow us a short time to investigate this fully — we will come back to you with a clear resolution as quickly as possible.
Caroline Johnson
Contact Support - Amyla Cosmetics
I had a subscription and they took my…
I had a subscription and they took my money out of my account on /02/17/2024 of $215.94 and I had not received the order and they refuse to resend the order or refund my money, it’s 04/10/2026 to date, I would like to file a civil suit against this company for theft, it’s something that they been doing to a lot of customers, any one with the information for the company, please let me know, don’t buy anything from them! They are scammers! A lot of there reviews are paid reviews! And I will go the extra mile to make sure i get justice for money that was stolen by Amyla cosmetics!
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Hello,
We’re sorry to hear about your experience, but we would like to clarify several important points.
First, your subscription was activated voluntarily at the time of checkout, as clearly indicated during the purchase process. The charge made on 02/17/2024 corresponds to this subscription.
Regarding the delivery, our records — including the DHL tracking link — confirm that the order was properly shipped. If you experienced an issue with the delivery, it is necessary to open a claim directly with DHL, as they are responsible for the shipping process once the package leaves our facility.
However, we also find it unusual that you are only reporting this issue now, more than two years after the shipment date. This significant delay makes it difficult to investigate or take further action on our end.
We take accusations such as these very seriously and strongly reject any claims of fraudulent activity. We remain available to review any valid documentation you may have, but we ask that communication remains factual and respectful.
Best regards,
Amyla Cosmetics Team
By far the best there is
The Amyla curl products are by far the best I have ever used to bring back my natural curls. Work just as well for a next day curl refresh though I do dampen my hair first before I use the curl spray, cream then mousse. Deducted one star due to price of products and how much I have to use plus the wait time to receive as I am in the UK. If there is a shipping delay it has a massive impact on the wait time. Whilst the product is worth it, it’s can be a bit frustrating.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your detailed feedback — it truly means a lot to us.
We’re really happy to hear that our curl products are helping bring your natural curls back and that they work well for your refresh routine as well. That’s exactly the kind of experience we aim to deliver.
We also completely understand your concerns regarding pricing and the quantity needed — as well as the frustration with shipping times to the UK. You’re absolutely right, and we sincerely apologize for the delays you’ve experienced. We recently had an issue with our logistics center that impacted delivery times, especially for international orders, but this has now been resolved.
Your feedback is incredibly valuable, and we’re actively working on improving both our logistics and overall customer experience.
Thank you again for your support and honesty — it truly helps us grow.
Marjory Johnson
Contact Support – Amyla Cosmetics
Hair Growth & Regimen Sets!
I’ve had my eye out on a product that can grow my hair and maintain good hair health! After checking out Amylacosmetics.com, I’m more than sure I’ve found the perfect regiment for my hair!!!! Can’t wait to try! I’m thinking “The Premium Set”!
I’ll be back with updates!
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your excitement and trust — it truly means a lot to us!
We’re thrilled to hear that you’re considering the Premium Set. It’s designed to support both hair growth and overall hair health, especially for textured hair, so you’re definitely on the right track.
We can’t wait for you to try it and see the results for yourself! If you have any questions before getting started, our team is always here to help.
Marjory Johnson
Contact Support – Amyla Cosmetics
Amazing products at a great price…
Amazing products at a great price point. My go to for locking in moistur!
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Amyla Cosmetics
Thank you so much for your kind words — we truly appreciate your support!
We’re so happy to hear that our products are your go-to for locking in moisture. That’s exactly what we aim for.
Thank you again for trusting Amyla Cosmetics — it means a lot to us.
Marjory Johnson
Contact Support – Amyla Cosmetics
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