I ordered this product once, but keep receiving orders and incurred charges. I never requested a subscription and have been unable to locate a number for cancellation. I tried sending an email but nev... Mehr ansehen
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Das sagen Bewerter
I haven’t tried the products yet but their communication throughout the process of a lost shipment was remarkable. They were willing to ship out another order so I am waiting on that order. However, c... Mehr ansehen
I read all of the reviews and it seems like we all are in the same boat together I had a similar experience with Lumi rrb hair gummies # 55574 for $107.00 . I paid and I only got a third of my produc... Mehr ansehen
I give this product 5 star because I received my order under 14 days. Just starting my journey with Root Revive today. Will update after completion of my first month or two. Praying... 5/5/26 - m... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Lumin is a hair wellness brand created by Black women, for Black women. Our flagship product, Root Revive, is an anti-inflammatory capsule formula that targets hair loss from within - not a topical, not a gummy, just clinically-studied ingredients delivered through your bloodstream.
Kontaktinformationen
Vereinigte Staaten
- info@trylumin.co
- trylumin.co
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
I ordered this product once
I ordered this product once, but keep receiving orders and incurred charges. I never requested a subscription and have been unable to locate a number for cancellation. I tried sending an email but never got a response. Don’t order this product . You will be sorry.
I haven’t tried the products yet but…
I haven’t tried the products yet but their communication throughout the process of a lost shipment was remarkable. They were willing to ship out another order so I am waiting on that order. However, communication is a big thing for me and for that I will give them 5 stars!
Did not work!!!
I placed my order in November of 2025, purchased two bottles, and got two bottles for free. Bottom line, it did not work for me. I consumed each bottle and did not see a difference within the fourth month; there was no hair growth at all. Waste of money.
SCAMMERS TAKING YOUR MONEY
I read all of the reviews and it seems like we all are in the same boat together I had a similar experience with Lumi rrb hair gummies # 55574 for $107.00 . I paid and I only got a third of my product one bag was missing. The same day I ordered the Yerba glow gummies #55741 in the amount of $79.90 I never received that order....There is no actual way of contacting these thieves even if you email them they'll respond once or twice and then you never hear from them anymore it's time to get the BBB Better Business Bureau on their case, It is my intentions. They will never get another dime of my money and I hope not another dime of yours. If you're reading this comment ("Remember me")! and you are a owner or an employee look out because we're coming after you.. TRUST AND BELIEVE!!!
SCAM!! Will send you some crap from CHINA called Docteat
SCAM!!
Will send you an older prodct, docteat from another supplier and lower quality, made in CHINA without informing you.
The subscription advertisement is NOT…
The subscription advertisement is NOT true. When you order it states that you can cancel your subscription at any time by going to your account. I tried to cancel online and there was no option. I emailed the company's customer service to cancel and they sent me 3 emails asking the same question over and over instead of canceling the subscription. Even after I responded to the question they weren't satisfied with my response so they continued to respond, "before we proceed, please tell us why you don't like the product". If you are supposed to be able to easily cancel why did it take more than 3 back and forth emails to cancel the subscription. Terrible customer service. I would NEVER try the product again because of this experience!
I ordered the pills on April 18th
I ordered the pills on April 18, 2026, and received my order on Thursday, April 23, 2026. I thought that was rather quickly. I have started using the pills and will come back with an update in 1 month.
G. From Humble, TX
I give this product 5 star because I…
I give this product 5 star because I received my order under 14 days. Just starting my journey with Root Revive today. Will update after completion of my first month or two. Praying...
5/5/26 - my update is..after taking 2 days I discovered I have an allergic reaction to these capsules that caused me to go to urgent care. Therefore my review is based on customer service as they responded quickly upon notifying them of the situation -- I give 5 star. As for refund - under the circumstances I felt a full refund should have been given but it is only partial for that I give 2 stars. Best of luck to those who are taking
Communication and received product fast
I give them a 5 star review on communication and assurance. First of all… They’re real. It’s a legit company under a commonly used name “Lumin” however, you have to do your homework first and foremost before making any assumptions or PURCHASES people. Their website as we know is on “Shopify” and the website will develop better as time allows. They are a fairly new company and you need to have patience, have some literacy skills and READ up on how to contact them if you have concerns and lastly, I actually have spoken to at least 3 different people who have been patient with me as I expressed my concerns about scammers, authenticity of the product and the integrity of the company and still having said all that I said, their professionalism stayed tactful and my concerns were turned into confidence. If there was anything that I can say for improvement- bigger print on labels, improvement on website development for more options, less AI and more raw energy from real persons. AI is good marketing for special effects but nothing beats people who actually have used the product and the staff so we feel more prone to purchase. I will support my people until they give me a reason not to. My spirit agrees with this product as well as the people I spoke to. I hope you all give them a chance. One more thing, when you go on the website through the Shopify app, it will give you a option to contact them….. EMAIL ONLY and THEY WILL RESPOND. Do not slander them and say it’s a scam…. No it’s not, they are new and still in development. Stop bearing false witness. Okay thanks lol
They lied saying money back guaranteed…
They lied saying money back guaranteed Noah do not work on everybody's head it tells you 46 weeks they recharge your card you don't even have to sign up for a subscription they seen you what they want to send you and know they do not give you back your money
I'm not sure why people are not…
I'm not sure why people are not receiving their order. Right now, I'm on my 2nd bottle and is staying consistent. I used Nutrafol for 2 years and saw no results. I decided to try this because they said it's geared towards people of color. I hope that's true.
However, now I'm trying Root Revive. I do see a little filling in the crown area. I'm doing other things too; scalp massager, a red cap, stem cell treatments and a natural oil mixture. I figure I give Root Revive 6 months to see. I'm doing the inside & out approach to see if any changes.
I ate 3 bags of the Lumin hair growth…
I ate 3 bags of the Lumin hair growth gummies. They didn't work. I sent am email to the company explaining how they did not work for me. These were not cheap. This is the response........
Hi Lisa,
I apologize for the oversight in checking your records earlier; I have since located your orders under the email address you provided.
We are truly sorry to hear that the product was not effective for you. However, I must inform you that we are unable to process a refund for products that have been opened or used.
We appreciate your understanding.
Best regards,
Vanessa,
Customer Support
Don't waste your money
I got another reply.....
Hi Lisa,
Thank you for providing the details regarding your order.
To process your request, please return the products to the following address:
7548 W Macnab Rd #A7
North Lauderdale, FL 33068
Contact: Will
Phone: 347-915-3146
Please note that all return shipping costs are the responsibility of the customer. Once the items are received, we will proceed with the refund for the unauthorized charges as discussed.
Best regards,
Vanessa,
Customer Support
Please save your money.
After spending hundreds of dollars on…
After spending hundreds of dollars on creams and hair oils my edges are finally coming back in. I’ve been losing my edges for the pass three years. I was devastated. I went to my doctor. They had me try minoxidil which didn’t work. I was seeing all kind of ads on Instagram and Facebook for different oils and DHT blocking pills. Those didn’t work neither. I seen a lumin advertisement and decided to try. I must say that I am very happy with the results. I wish my edgeswere growing in a little bit more faster than what they are, but they are definitely growing in. Today I am getting ready to purchase more bottles so I can keep getting more results. I am very pleased!!!
Do not purchase anything from this…
Do not purchase anything from this company. Pls do your research.
I placed an order and contacted them to cancel they took forever to answer, then respond with " your order is already in transit.
This place is a SCAM. I repeat do not order
This company is a scam for sure
This company is a scam for sure. Pretending to ship and deliver your order. When you inquire about it their email comes back as not found. I am looking forward to seeing this company sued any day now. DO NOT BUY from this company.
I just received my lumin gummies
I just received my lumin gummies. The packages were smaller,and some of my gummies were stuck together. I have been taking them while usi a monoxidil topical solution and I am seeing a little peach fuzz wether it's the monoxidil or the lumin or both who knows
Purchased products Sept 2025
Purchased products Sept 2025! Got email that label was created, nothing else! Emailed them
In October they said they were backdated and would get out soon! Never got products! Emailed in January was giving an apology and said product would be on way, never got! Emailed again they tried to offer me 20% off but still never shipped order. Asked for refund, still haven’t gotten a refund. Very bad business practices
I do not know if the product is good or…
I do not know if the product is good or not but I have received it twice. I don’t know what’s up with the review saying you haven’t received it but after I use it for about 90 days, I will update.
I've been taking the pill for over 30…
I've been taking the pill for over 30 days. I have CCCA & i tried everything you could think of & finally i found a product that works I see peach fuzz on my scalp.. never have I before. So excited 2 see 3 months.!!
Price very expensive
Price very expensive. Why did the advertisement change from people of color to caucasians on the advertisement every time I click on the link to order? I thought these were supposed to be for people of color but I see more none people of color on the advertisement now. that is very different than when I received the pop-up advertisements on YouTube and other social medias
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