Was able to find some exterior trim parts for my '07 Mustang GT with quick delivery directly to the shop. Also grabbed a new clockspring to replace while in the steering column with better price than... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quick processing, and color matched paint options. Surprising further because my color was only released for 2024. I purchased 3 more items than I had planned simply because Atlas Blue was an availabl... Mehr ansehen
This rating is based on sales experience alone as the wheels are yet to arrive. The AM help line was professional, personal, and knowledgeable as I had specific requirements. When AM did not have all... Mehr ansehen
American Muscle would not honor an advertised price. After talking to a sales agent who said they would transfer me to a customer service rep and I waited 45 minutes and never got connected. Think I'l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.
Kontaktinformationen
Lee Boulevard 7, 19355, Malvern, Vereinigte Staaten
- support@americanmuscle.com
- americanmuscle.com
4,2
Gut
3204 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
I Love my super nice parts from AM
I Love my super nice parts from AM! Thanks you guys
1. Februar 2026
Bewertung ohne vorherige Einladung
Quick chat response to my query.
Quick chat response to my query.
31. Januar 2026
Bewertung ohne vorherige Einladung
Quick delivery and had what I needed.
30. Januar 2026
Bewertung ohne vorherige Einladung
Customer service is always a wonderful…
Customer service is always a wonderful experience working with AM… THANK YOU
25. Januar 2026
Bewertung ohne vorherige Einladung
I paid for 2 day shipping
I paid for 2 day shipping. I got half my package… and waiting on the other half still. Sweet so much for 2 day shipping. Annoying. Do better.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Angelina,
Thank you for sharing your feedback with AmericanMuscle regarding your recent service experience. It is our goal to get orders shipped and delivered to our customers in a timely manner, and we do apologize that we fell short of your expectations with your recent order.
We show that your order was shipped in two packages and one was delivered within the two day shipping time frame and one unfortunately delivered a date later. In reviewing your order, both packages left our warehouse on 1/21/2026, the day you placed the order and the package with the tint kit and fuel pressure sensor was delayed a day with the carrier. We do apologize for this inconvenience.
Due to this situation, we issued a credit to your account and this can be used on a future order. Please note this credit is valid until 4/30/2026.
If you have any additional questions or concerns please contact us and we will be happy to assist you.
Thank you,
Amy
This is incomprehensible This is incomprehensible behavior on your part and indicates a serious problem with your management. I'm a very long-standing customer with whom I've placed numerous orders, a
This is incomprehensible behavior on your part and indicates a serious problem with your management. I'm a very long-standing customer with whom I've placed numerous orders, and then suddenly you prevent me from buying from you with the flimsy excuse that I'm outside the United States?! Are you out of your minds?! Unfortunately, the world is progressing while you're regressing and going backwards. 👎🏼
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello,
Thank you for sharing your feedback regarding your recent order request from AmericanMuscle. We can understand your frustration with this situation and we do apologize for the inconvenience.
Unfortunately, we were unable to locate an order with the information you provided in your review. If you would like us to review your order please send an email to Satisfaction@AmericanMuscle.com and kindly include your order information ( Phone number, address, previous order number, etc) and a copy of your review comments for context and we will be happy to review it and see what the situation was.
When an order is placed, we do use a third-party fraud detection software that authorizes every transaction for your protection and ours.
Should our system flag an order, you may be contacted by our team to request additional information. If the information provided is approved, you will be notified and the order will continue to process.
If the information provided is not sufficient, you will need to place a new order with updated information or an alternative payment method. Please note, at this time we do not accept international payments ( credit cards) except for a Canadian credit card.
We do understand that there is interest from customers around the world and we will continue to review options available to serve more customers globally and international orders may be something we offer in the future.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Be careful ordering items that say "in…
Be careful ordering items that say "in stock" its a bunch of BS, I ordered some lowering springs and it said in stock, thinking they have it in their warehouse, it said nothing about being directly shipped from vendor and its based on if they have it in stock, so I ordered the item and 3 days later I call and they said sorry sir but its out of stock at the vendor, with no ETA, so now I asked for it to be cancelled, and they said it will take 10-14 days for the process for cancellation and up to 21 days before I see a refund. Total BS, they need to stop showing items are in stock, where you think they have it in their warehouse, when they really don't. So they get your money and you dont get your part and have to wait weeks before you get your refund due to their wacky policies. Be sure to call them before you put the order in and get a guarantee that the item is available in stock in there warehouse.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Omar,
Thank you for taking a moment to share your feedback with AmericanMuscle regarding your recent service experience. We would like to also thank you for being a member of our Military, Medical and First Responders program. We appreciate the services you provide to our communities and our country,
We were disappointed to read that you were not satisfied with your recent order for the Eibach Pro-Kit Performance Lowering Springs and you requested the order be cancelled. Yes, while we work hard to have items shipped from our warehouse there are some orders that are shipped directly from the manufacturer. In this case, these were supposed to ship to you directly from Eibach. When the order was placed, the get it by date was noted on the product page as 1/28/2026-1/31/2026. This would be the dates that we expect that you would receive the order.
Your order was placed on 1/20/2026, and you chatted in on 1/22/2026 to request a cancellation. The Chat representative shard with you that they were submitting a cancellation request and you will be refunded on or before 1/27/2026. You were refunded for the item on 1/26/2026. I do apologize that you were not initially refunded for the shipping, so I processed that refund today. I do apologize if you were informed that this would take 20 days to complete the refund as this is not the case with a cancellation request.
While we do work hard to have our website updated with the most recent inventory, there are times that we may not be informed that the item is out of stock, until we place the order with the manufacturer, We are working on making improvements to this process and we appreciate your patience with this situation.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Careful With Refunds
Refunds auto default to store credit rather than your credit card and they wont return the funds to the proper method. I've given them way to much business for them to be petty over couple hundred dollars because they want to keep the store credit. Customer service didn't help either. Stay away. Far away.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Ben,
Thank you for sharing your feedback with AmericanMuscle regarding your recent service experience.
We would like to review your order to see why you were only provided with the option for refund via store credit, but unfortunately we were unable to locate an order with the information shared in your review. If you could kindly send an email to Satisfaction@AmericanMuscle.com and provide your order information and a copy of your comments above, for context, we will be happy to review this situation.
For a typical order that you would like to return, we do have a 30 day return policy and you can elect the refund to be back to your original payment method, store credit, a replacement or exchange ( for some orders).
If you placed an order for an OpenBox item. there is a notice that appears when you place the order that shares " Please note: Open Box items are sold as is. Returns within 30 days of purchase for store credit only:
Once we receive your email with your order information, we review your order and confirm why this was the only option offered to you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you,
Thank you,
Amy
Great Service
My sales rep, Jan, helped me to find the perfect replacement for my daughter spare tire kit needs, for her Mustang. Both he and AmericanMuscle made the process easy. The product arrived on time, evean a day arly. I had great communication and updayes along the way.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello,
Thank you for taking a moment to share your feedback with AmericanMuscle regarding your recent service experience. We are always happy to hear from customers when they have a positive experience while using our site.
We were happy to hear that Jan was able to assist you and your daughter with the spare tire kit. We will share your comments with Jan and her supervisor.
We look forward to working with you in the future.
Thank you,
Amy
It is our goal
Dependable Products
I have ordered parts from you for many years, always Great products and wonderful helpful people.
17. Januar 2026
Bewertung ohne vorherige Einladung
When I ordered my part said it would be…
When I ordered my part said it would be here Saturday and now it says it will be here Tuesday. I don't know about the actual part because I haven't received it yet. We will see how the part works when It gets here.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Bradley,
Thank you for sharing your feedback with AmericanMuscle regarding your recent purchase of the SR Performance Front Rack and Pinion Bellow. We apologize that you have not received your order yet.
We reviewed your order and we show the package is looking to be delivered today 1/20/2026 vis USPS. We apologize for the delays in receiving your order.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Order arrived before time and product…
Order arrived before time and product is as advertised looks great!
15. Januar 2026
Bewertung ohne vorherige Einladung
everything you need to set up or modify…
everything you need to set up or modify your car can be found here, with zero hassle. shopping the way it should be !
1. Januar 2026
Bewertung ohne vorherige Einladung
Items at a reasonable price
Items at a reasonable price, great communication, fast shipping.
13. Januar 2026
Bewertung ohne vorherige Einladung
What was I thinking from ebay
I panicked with these new fuel injectors I got on ebay. Boy oh boy thought I couldnt be more mad with what I bought. So American Muscle is trusted to replace those fuel injectors I got on ebay. Thank you Jesus for the finance and his blessing, to purchase from American Muscle the right parts. Ebay, 10 stars down, American Muscle 12 stars earned. BuuYa kacha
5. Januar 2026
Bewertung ohne vorherige Einladung
Went pretty well...I would like to know…
Went pretty well...I would like to know if the veterans discount is implied or is there a button that needs to be selected in order to receive it. Also I would like to see how to video's on the site. Other than that it was a very good experience.
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Johnny,
Thank you for taking the time to share your feedback with AmericanMuscle. We are always happy to hear/read when our customers are satisfied with the products and services we offer. Thank you for your service.
We do not offer a military discount, but we do offer a Military, Medical, and First Responders Cashback program. As a verified Military, Medical, or First Responder you will receive 5% AM Cash Rewards Sitewide, 10% AM Cash Rewards on Select Brands or 20% AM Cash Rewards on Open Box.
You can sign up and get verified for this program by going to our website, AmericanMuscle.com and scroll to the bottom. Under "Customer Service" you will see a link for "Military, Medical, and First Responder Program." Once on that screen, you will be asked for information so that you can be verified for the program.
If you have any questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Excelent customer service
I made a purchase and had a small issue afterward, but I was assisted by Trixxy and the experience was excellent. She was very attentive, patient, and helpful throughout the entire process, making sure everything was resolved quickly and professionally. Her support truly made a difference and turned a small incident into a great experience. I really appreciate her help and would definitely recommend both her and the company.
10. Januar 2026
Bewertung ohne vorherige Einladung
Absolutely the worst return experience
Absolutely the worst return experience. I ordered new lights for my charger. They were the wrong ones. I requested the a return and was sent a text. After taking a minimum of 6 pictures according to their policy I finished the return waiting on a call or return label. After a few days a email arrives asking for the same pictures and return process. Again I filled it out. Now on the 9th of Jan I get an email saying my return was canceled and placed as resolved. I called on the 10th to fix this. After waiting on hold for another 15 min the lady asked me if I what to keep the lights. Mind you I'm on the phone on the request to return line. I will never use this company again.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Jason,
Thank you for sharing your feedback regarding your recent order with AmericanMuscle. We do apologize for the frustration this issue has caused you.
We were unable view an order for you with the information provided and we would like the opportunity to review this situation. If you could please send an email to Satisfaction@AmericanMuscle.com and kindly include your order information and a copy of your comments for context.
Thank you again, and once we receive your email we will look at your order and try to assist you in a resolution.
Thank you,
Amy
Suspension / Chassis…
Merchandise / Product in New condition also well packaged. Shipping is precise no long lead items at all.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Site was easy to navigate and found…
Site was easy to navigate and found exactly, what I was searching for!
5. Januar 2026
Bewertung ohne vorherige Einladung
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