Was able to find some exterior trim parts for my '07 Mustang GT with quick delivery directly to the shop. Also grabbed a new clockspring to replace while in the steering column with better price than... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quick processing, and color matched paint options. Surprising further because my color was only released for 2024. I purchased 3 more items than I had planned simply because Atlas Blue was an availabl... Mehr ansehen
This rating is based on sales experience alone as the wheels are yet to arrive. The AM help line was professional, personal, and knowledgeable as I had specific requirements. When AM did not have all... Mehr ansehen
American Muscle would not honor an advertised price. After talking to a sales agent who said they would transfer me to a customer service rep and I waited 45 minutes and never got connected. Think I'l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shop online with AmericanMuscle for the best parts for the muscle car enthusiast. Free shipping is included on orders over $75.
Kontaktinformationen
Lee Boulevard 7, 19355, Malvern, Vereinigte Staaten
- support@americanmuscle.com
- americanmuscle.com
4,2
Gut
3204 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have been buying from yall for a…
I have been buying from yall for a while now and it gets easier and easier to order and find what you need. Thank you!
25. März 2026
Bewertung ohne vorherige Einladung
Easy to order
Easy to order
Great customer service
Friendly and knowledgeable associates
Customer since 2017
25. März 2026
Bewertung ohne vorherige Einladung
Usually ok but this time not so good
Ordered a set of splash guards for the Mustang. Was sent 2 pairs for the front instead of a front pair and rear pair. Had to go through the nonsense of taking pics, uploading them, and waited 5 days for the “tech team” to make a decision. Still need to wait for the correct order to be shipped. Another few days and I might have my proper order. Been 2 weeks roughly by the time I get the right set. Not real happy about how long it takes for a return to get processed and shipped. Mistakes happen but shipping the right order as soon as the pics are uploaded and clearly customer service saw them as I was chatting with them at the time, would make a huge difference in time saved. Also expedited shipping on the second try at no cost would be prudent.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello,
Thank you for taking the time to share your feedback with AmericanMuscle regarding your recent service experience. We are disappointed to hear of your experience with the splash guards you ordered for your Mustang. It is our goal to have orders shipped quickly and correctly, and we fell short of our goal and more importantly your expectations with this order.
We wanted to review your order, but we were unable to locate an order with the information you shared in your review. If you could please email Satisfaction@AmericanMuscle.com and include your order information and a copy of your review, for context, Once we receive tis information, we will be happy to review your order and see if we can offer a resolution for this experience.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Item wasn’t compatible but website said it was
Purchased a spoiler that apparently wasn’t a fit for my vehicle even though the website said it was a match. Installed it and each end wouldn’t sit flat on the trunk lid. So wasted a few hours of an install and now have to remove it to start over again. First time using this company and not very impressed.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Joe,
Thank you for taking the time to share your feedback with AmericanMuscle regarding fitment that we have listed on our website. it is our goal to have the correct fitment noted on our site, and we do apologize if we have incorrect information noted.
We would like to review your order so we can check the item and the fitment and make sure that we have the correct information noted, but we were unable to locate an order with the information shared in your review. if you could email your order information to Satisfaction@AmericanMuscle.com and also please include a copy of your review, for context. Once we have this information, we will review the item and the information we have noted on our site.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
false delivery dates
u said it would be here march 20th and not the app is telling me march 23rd….
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Macaylen,
Thank you for taking the time to share your feedback with AmericanMuscle regarding your recent order for brake pads. We work hard to have our orders shipped quickly to our customers, and we do apologize that there has been a delay in your package being delivered.
We show that you placed your order on 3/17/2026, and the item shipped from our warehouse that day. We reviewed the tracking information from USPS, and we see the item was delivered on 3/23/2026. We did not see any noted delays like weather, unfortunately it took some additional time for your item to be delivered.
Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future purchase, and it is valid until 6/30/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Can’t get an answer out of anyone.
I ordered 3 items at the same time, they showed up late, one was the wrong part, I sent it back an started a return immediately, I was told that a replacement would ship within 24 hours of the shipper having possession of the returned part. it’s been 3 days now since I returned the wrong part and nobody can give me any tracking info on a replacement order I’ve tried the chat several times and cannot get a hold of an actual person either.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Richard,
Thank you for your recent order and for taking a moment to share your feedback with AmericanMuscle. It is our goal to have orders shipped quickly and correctly to our customers, and we fell short or our goal and more importantly your expectations with this order.
We apologize that you received an incorrect Steering Wheel Hub Quick Release. We do show that the incorrect item is on its way back to us and the replacement shipped out to you. In reviewing the tracking number, it is expected to be delivered 3/24/2026.
Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order and is valid until 6/30/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Easy to navigate website
Easy to navigate website, always find what I’m looking. If I need help there’s always a representative willing to help me and a secure transaction when I pay among other things
18. März 2026
Bewertung ohne vorherige Einladung
I had a great experience with greta who…
I had a great experience with greta who took care of me for returning unfit items and issued refund, it was my first time using them and I’ll definitely get back to them for my challenger parts
19. März 2026
Bewertung ohne vorherige Einladung
Everything went great Alex was a big…
Everything went great Alex was a big help very pleased
16. März 2026
Bewertung ohne vorherige Einladung
Great site
Great site. Good description of items for sale and their fitness to particular vehicles, helpful staff, great prices and fast shipping.
18. März 2026
Bewertung ohne vorherige Einladung
It was easy to order through the phone…
It was easy to order through the phone then the on line checkout.
15. März 2026
Bewertung ohne vorherige Einladung
Brandon was very helpful
Brandon was very helpful and knowledgeable with the product that I ordered. He made the purchasing process easy and very personable. Will definitely order more products soon!
13. März 2026
Bewertung ohne vorherige Einladung
AM customer service is terrible
AM customer service is terrible. Representatives will make you jump through hoops, provide receipts, ask you to send emails to a server not accepting emails, and so on only to send a blanket rejection letter not addressing anything in your claim. No product support of any kind.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello,
Thank you for taking the time to share your feedback with AmericanMuscle regarding your recent experience. We are sorry to hear that you did not have a positive experience, and we would like the opportunity to review your order to see how we can assist you. We were unable to locate an order with the information you shared in your review.
If you could email Satisfaction@AmericanMuscle.com and kindly provide your order information and a copy of this review for context, we will be happy to review your situation for you.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
I ordered 4 tires from AM
I ordered 4 tires from AM. I stressed I didn’t want old tires. 2 of the 4 tires were over 3 years old! Amy, among others, said that’s normal and to basically, deal with it. I’ve been a customer for years, but no more. I guess AM doesn’t realize there are many other places that sell identical products! Absolutely, horrible customer service!!!!!🙄👎
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von AmericanMuscle.com
Hello Mike,
Thank you for taking the time to share your feedback with AmericanMuscle regarding your order for Mickey Thompson Tires on 11/29/2024. We reviewed your order and we apologize for the situation and the information that was incorrectly shared with you.
When you initially ordered the tires, you shared that the representative you spoke with confirmed that the tires would be "fresh" off of the manufacturer's line. We cannot share why the representative would make this promise to you, as we cannot confirm that the tires, while they are brand new never used, would be the most recent tires that we received.
If there was an issue with the tires, can do a return and either a replacement or refund, as we do want our customers to be satisfied with the items they order and receive from AmericanMuscle.
Mr. Sima, we can understand your frustration, and we do apologize for this situation.
If you have any additional concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
Great experience with AM sales
Great experience with AM sales. Very professional.
13. März 2026
Bewertung ohne vorherige Einladung
Gareth G Was amazing got me a great…
Gareth G Was amazing got me a great deal on the drag pack on wanted I really appreciate it thank you
15. März 2026
Bewertung ohne vorherige Einladung
Josh was awesome to work with
Josh was awesome to work with, Listened to my syory and suggeseted an awesome budget freindly solution .
I orderd the parts right a way for a friend of mine.
14. März 2026
Bewertung ohne vorherige Einladung
Quality product, fair price.
Nice quality video for install and product. Very easy to navigate the site and order.
13. März 2026
Bewertung ohne vorherige Einladung
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