Allgo Global Rewards Bewertungen 

132
TrustScore 2 von 5

1,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Embarrassed at a till at Chemist Warehouse Drogheda - young kid on till oh we don't accept gift card - I said it's a MasterCard Took as a tax-free voucher, not worth it

Bewertet mit 1 von 5 Sternen

Loaded as €200, but only €113 was left when I activated it... Earlier the card wasn’t even activated, and hidden monthly fees had already eaten the balance. Very misleading and poor practice. Mu... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Really difficult to use, especially the login issues. Also, old card remain forever in the app as they cannot be deleted, so continuously defaults to the old cards. The account and app don't seem to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very efficient and very fast I ordered virtual employee reward cards for the company I work today at 14:00 and made the bank transfer shortly after. I received my own rewards card at 15:18. I rea... Mehr ansehen

Unternehmensdetails

  1. Marketingagentur

Vom Unternehmen geschrieben

Allgo helps companies engage, motivate and reward people to achieve great results. We provide expertise, technology, and rewards to enable companies achieve strategic objectives through world-class incentives, rewards and recognition programmes.


Kontaktinformationen

1,9

Mangelhaft

TrustScore 2 von 5

132 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,9

Alle Bewertungen

(132)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Avoid this company, no customer service and no help whatsover

Disaster of a company to deal with. Do not answer phones, do not respond to mail, do not resolve open matters. Have made 40 phone calls, sent 30 plus mails and spent well over 10 hours trying to get issue resolved. This company are a complete and utter liability to deal with. To all the other reports below who got the stock answer of sending an email to the address provided don't bother this company has zero customer service and zero ability to resolve any issues. Any company who cannot even get the correct customer service details on their generic emails is one to avoid. this company has ZERO respect for its customers.

8. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Its impossible to unlock these cards..I…

Its impossible to unlock these cards..I added 3 to my account one unlocked after a few tries the other 2 are still locked saying they cannot verify card holder even though correct name and code are put in...very bad system..not fit for purpose

16. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is a disaster to deal…

This company is a disaster to deal with, I cancelled my order as they had technical difficulties that caused major delays delivering cards.

It is almost 8 week since my order was cancelled and still no refund after contacting them a number of times

14. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not order

Awful, just awful. My card would not work, I rang for 2 days, nobody ever answers the phone. I emailed, help got back and told me to try a different vendor, still didn't work. I emailed 3 tines since asking for help and have heard nothing back.
Update, after sending another email today explaining I had left this review and continuously called them for 3 days, at least 30 times with them just hanging up, a member of staff did get back to me through email. That was 3 days of emails and a lot if unanswered calls. I am grateful for the response but having to go to those lengths and a rep thinking it was acceptable to tell me to use the voucher somewhere other than where I needed to use it as the solution to it not working, leads me to stand by my original review and recommendation not to use this company. Its not worth the hassle.

13. Dezember 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Dawn, I believe a member of the support team followed up with you today. If this issue is still continuing, please respond in that email thread. Thank you.

Bewertet mit 1 von 5 Sternen

If we could give zero stars we would .

If we could give zero stars we would .. spent the last 5 days trying to activate card !! €1000 !! Still not working !!

13. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Allgo Global Rewards

Hi there, please contact us on help@allgo.ie and our support team would be happy to assist.

Bewertet mit 1 von 5 Sternen

Can't use my card

Can't use my card. No one answering the phone. Absolute joke of a company.

12. Dezember 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Sarah, I believe a member of the support team followed up with you on the 13th. If this issue is still continuing, please respond in that email thread. Thank you.

Bewertet mit 1 von 5 Sternen

The 3D security phone number input…

The 3D security phone number input doesn't work on their own website and you cannot receive a code to complete purchases. Customer service then told me I had entered incorrectly, although their own website wont accept the format they tell me to use. Pure incompetence. Still waiting for a fix.

12. Dezember 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Simon, I believe I have located you on our support ticket for 3D Secure, and have sent a follow up email. If not, please get in touch on help@allgo.ie. Thank you.

Bewertet mit 1 von 5 Sternen

Extremely poor and overtly complicated…

Extremely poor and overtly complicated card activation system. It is not fit for purpose. Card has been activated but it still will not allow online transactions. 3D verification set up, but code not set. **AVOID**

8. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Allgo Global Rewards

Hi Aidan, our support team would be happy to assist you on help@allgo.ie. Thank you.

Bewertet mit 1 von 5 Sternen

dreadful customer experience so far

dreadful customer experience so far, No one answering the phone - 2 cards that i can not buy online purchases with - playing email tennis and no one to call me very annopyed

7. Dezember 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Suzanne, please let me know if you're still experiencing issues following our email conversation! Thank you.

Bewertet mit 1 von 5 Sternen

Rubbish website

Rubbish website. Impossible to activate. I only give one star as there is no zero option available.

7. Dezember 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Kieran, apologies for the delay in response - we haven't received any further emails from you since my colleague was in touch. Please do reach out if you continue to experience issues. Thanks

Bewertet mit 1 von 5 Sternen

Impossible to activate cards.

I used these in previos years for employees without much problem but won't buy this year due to the glitches and problems with the new activation method. It's full of problems and my staff would end up with cards that can't be used. I rang Allgo to tell them and was automatically disconnected twice. Not a good sign at what should be their busiest period. Be very cautious.

21. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Olivia, I'm sorry to hear that. Could you send us an email on corporateorders@allgo.ie and I will personally call you back? Thank you.

Bewertet mit 1 von 5 Sternen

If a ZERO star was an option I would…

If a ZERO star was an option I would have used it. A very frustrating card. It doesn't seem to accept a normal date of birth! It didn't send code, it didn't work in local shops. It needs to be swiped as no tap option. Some shop owners will input numbers if they haven't the swipe option, but not many. Don't touch it!

18. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Roisin, sorry to hear that. Our support team are on hand on help@allgo.ie to assist, we look forward to your email.

Bewertet mit 1 von 5 Sternen

Bought 2 digital+ cards

Bought 2 digital+ cards. They never worked, after contacting customer service they offered refund as they can't fix this. Refund may take up to 30 days apparently to T&C. 2k invested to make employees happy, they receive a broken/not working gift card.
UPDATE: Refund received after 60 days, after many emails. They did not refund tax and card fee. We will never use again Allgo Rewards.

21. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Gi, I'm sorry to hear that, that does indeed sound frustrating. All issues are now cleared, but we are of course working on your refund. Thank you.

Bewertet mit 1 von 5 Sternen

very slow

very slow, poor service un ineffective customer service

16. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi there, sorry about this. I can't find any correspondence under your name, could you send me an email to help@allgo.ie so I can assist? Thank you.

Bewertet mit 1 von 5 Sternen

Bought

Bought a Virtual card can’t register 3rd party app isn’t working customer service not answering the phone. No idea when I’ll be able to access my card.

AVOID THIS COMPANY AT ALL COSTS

17. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Ley, Sorry about that, can you contact us on help@allgo.ie so we can arrange a fix? Thank you.

Bewertet mit 1 von 5 Sternen

AVOID IF YOU CAN

The registration routine is not user friendly nor is it intuitive whatsoever, in fact their website is utter rubbish.

I registered the card, got 3d secure set up and happily set about trying to make an online purchase.....3d secure didn't send the verification code as was supposed to happen....online purchase abandoned and kids Christmas present not bought.

Dubious company, dubious customer service, dubious T&Cs
AVOID AVOID AVOID AVOID

14. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Vic, sorry to hear that. Could you get in touch via help@allgo.ie so we can assist? Thanks for your feedback.

Bewertet mit 1 von 5 Sternen

Whoever created their website is…

Whoever created their website is absolutely the thickest person/people in the IT industry. Beyond horrible registration experience. After 1 hour, still no success, and this is my third attempt. Stay away. Absolute trash.

11. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Olena, I'm sorry to hear you're having trouble with our website. Could you kindly contact us on help@allgo.ie and we'd be happy to assist. Thank you.

Bewertet mit 1 von 5 Sternen

Horrific

Horrific. The most basic task of trying to find the balance on my card is impossible!!!! I still don’t know how much I have left. I have spend 30 minutes filling out a long form which has asked me more questions than it should and still can’t get my balance. Will ne er ever go near them again!!!!!! Terrible!!!!!

11. November 2023
Bewertung ohne vorherige Einladung
Allgo Global Rewards-Logo

Antwort von Allgo Global Rewards

Hi Eileen, could you email me on help@allgo.ie and I'd be happy to assist? Thank you.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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