Aktarathome Bewertungen 

I ordered the mini curry box for my husband's birthday meal - I noted that they state that they aim for the delivery on the date requested but occasionally might be the next day so deliberately ordered it for the day before.. It is the day after the delivery was meant to come now at 620pm and still hasn't arrived. I have been in touch with the company and the couriers with no joy at all. Even more frustrating as only an email address. I have now had to scramble something together for my husband's birthday meal instead which is very disappointing for him and for all of us when we had been looking forward to this. Not the standard I would expect from this chef and his company.

Quality and taste much lower than it was.
Too hot grisly meat just not the same as they were. Will not be ordering again unless I read they have gone back to how they use to be. Disappointed would not serve to friends again or eat myself

I ordered the mini curry box for 3 of us so we could all try a bit of each and we were not disappointed, they were all amazing, the 3 meat dishes were packed full of either lamb, chicken or beef, the rice was fluffy and the naan bread was delicious, we will definitely be ordering again. We also had no problems with our delivery, it arrived on the day it said it would.

This was our first time ordering from Aktar@Home, and we couldn’t be more impressed. The food, service, and customer care were all excellent from start to finish. They responded promptly to our emails.

We were given a £50 gift voucher from our niece, which introduced us to the company, and after a small issue with the delivery arriving later than requested (the following day, which was not a fault of the company, but the courier company, not ideal as I was not home), the team responded promptly and professionally, even offering a goodwill voucher as an apology. It’s rare to find a business that takes customer satisfaction so seriously, and their response really stood out.

We ordered four curries which were reasonably priced for fresh products being homemade dishes.

• Chicken Madras
• Prawn Pathia (NEW DISH)
• Keralan Beef Curry
• Hyderabadi Chicken Biryani

Every dish was absolutely delicious and each dish portion size was perfect for two people.

The Prawn Pathia and Keralan Beef Curry had a lovely warmth and depth of flavour, a perfect balance of heat and spice, while the Madras and Biryani were rich, aromatic, and full of flavour. Each dish was generous, with plenty of meat or prawns, and everything tasted fresh and authentic.

The quality easily rivals (if not surpasses) our usual takeaway, and we’ve already decided that Aktar@Home will be our new go-to for curry nights.

Outstanding food, excellent service, and a company that genuinely cares about its customers, highly recommended!

Historically a frequent purchaser. This time a disaster. Ordered 5 dishes, including 3 new ones. On the day of delivery it was due to arrive 18:00-19:00. Never showed-up. Contacted AAH the following day who in turn contacted DHL. It took hours to get any response from AAH. Then a fairytale about the problem with delivery. The items have still not arrived by late the following day.

AAH will blame DHL and that they are at the mercy of the couriers, but they are responsible for the goods until in your hands. The customer service has been slack and lacking in focus. Check out the other reviews on the problems with delivery if you don’t believe this one. Make your own decision but they have certainly lost me as a customer.

We’re regular buyers and find the food excellent value for what you get, never been disappointed with a meal.
Our last order was due to be delivered on the Tuesday and although we were informed the order was out for delivery it never arrived. At 4pm I received a text to say it had been returned to the depot and would be delivered the next day. I received a text saying delivery between 11 and 12 but no show, it eventually arrived at 5pm. We were concerned that the food would be defrosted but fortunately it wasn’t due to the packaging. I informed Aktar of the issues and they were responsive and proactive, very impressed.

Although there was an issue it was resolved immediately following an email & although we haven’t yet tried all the curries we cannot fault customer services. Looking forward to the new dishes. Won’t hesitate to order again.

We ordered our own varied selection of meat curries and rice. We particularly liked the lamb curries but all were lovely. Good portions, easy to prepare. Highly recommend. We have some fantastic curry restaurants and takeaways in our area and these compare well. Also very reasonably priced for the quality.
The only pitfall was in regard to the delivery agent, who delivered a day late, please be aware when ordering. The food was still cool as packed well.

Just ordered and ate from the new menu, the quality of the dishes is excellent, portions are generous and the packaging kept the dishes frozen throughout the journey to delivery

We've been buying from Aktar at home for a couple of years now and in the past it was a real treat. I've raved about it to friends and thought that every dish we tried was of a very high standard. Definitely restaurant quality, generously portioned and simply delicious. What an earth has happened! Our most recent delivery completely failed to meet our expectations. The curries are now mainly sauce and of the ones we've eaten I've had to add pulses to make them a meaningful meal. Very disappointed and not sure that we will be ordering again.

We've had several home deliveries, the first during lockdown. They have all been good until the latest which was very disappointing. The nans as always are excellent and the chicken biryani was really good. But the kadela curry looked and tasted like chickpeas dunked in Heinz tomato soup and the beef curry had hardly any meat but lots of gravy. I suspect that while the original curries were produced in their kitchen the new menu comes from a factory, mass produced for greater sales.

We have been very pleased with the mixed box curries until now but we have just had our 1st poor one - Gosht Sagwala; not very tasty and not a lot of beef cheek.

Wish I had looked at the reviews first. But I trusted the brand as Aktar is well known and successful. What a mess. Have not tried the food as it arrived defrosted because despite DHL having the parcel in time they delayed delivering it by a day with no reason. They ignored the labelling saying it should be delivered next day. Since other reviews have mentioned the failings of DHL it is entirely on ASktarathome that they continue to use this useless company! And what makes it worse is the ciustomer service of DHL and Aktarathome is non-existent. Neither have replied to my emails. So very disappointed - just going into hospital so wanted these curries in the freezer while I am recovering. EDIT: Customer service did respond and after a couple of emails offered a replacement. Looking forward to seeing that arrive in a couple of weeks. Added a couple of stars for the offer.

First order of a mini mixed curry box and won’t be the last. Arrived by DHL on time. Had the chicken Jalfrezi and Hyderabadi Keema Matter tonight. The flavours were amazing. The naans are lovely warmed as advised with butter under the grill. Definitely recommend.

I've tried all their curries in several different orders, aswell as sending a box of curries as a gift.

Im a bit torn with this review.. In some ways you can tell the curries are made with good quality ingredients.
The meat is pretty good quality, and they are very rich, with lots of ghee, spices and in some cases bone marrow.

But in terms of taste, they dont scream "Michelin Star", and even the curries which youd normally expect to be spicy heat-wise barely have any heat at all (Madras and Vindaloo etc).

The pilau rice and naan breads are very basic and not good. I ended up swapping them out for bog standard supermarket naans, just because they had more flavour.

If you like really mild curries, then its probably slightly better than your local curry house, but not by much.

If you like curries with a nice amount of heat, dont bother as you wil be disappointed.

We absolutely love Aktar food and have ordered many times.

However their courier DHL has failed to deliver or lost our order on 3 separate occasions and DHL's customer service is non- existent.

Cannot afford the stress of yet another dinner party where the food does not arrive.

Sorry Aktar but until you change your courier we cannot take the risk of not receiving an order a fourth time

We have just placed our 2nd order - the first order was a mixed box - 8 people to eat - nothing to fault - some of the tastiest curries we have eaten. The naan's are superb. I hope our next order is as good as the first!

Delicious! We were gifted a voucher last Christmas so invited friends round to help us eat it all. So much food, all delicious. Excellent vegetarian range too.

One of the best at home meals that I have ordered - really happy to discover this place!

I ordered a mixed box and enjoyed everything. The madras was not burning hot like some places but had different flavours in every bite. There is a lot of meat, I'd prefer less but many love as is. it was so good I put in an order for ones I had not tasted and I am so excited to try these too. If you follow the naan instructions, add a bit of butter, I add garlic and coriander and gently warm, they are far superior to supermarkets ones. Fabulous.