AJIO Bewertungen 

Product quality needs to be improved

I dont even know how such gawar people r operating this business when they dont even know the basics of logistics. Extremely poor customer care and choosing your delivery partner as bluedart is a nightmare . Worst company , worst services

Ajio’s service has gone downhill badly. Earlier, delivery was fast, but now it takes around 20 days. On top of that, they advertise a 10-day return/exchange policy but disable exchanges for all items. Worst service ever.

Such a fraud app I’ve ever seen, giving different rate in the app and at the time of delivery taking another price. Never a trustfull app.. myntra, flipcart, meesho is far better. Atleast they are giving a platform to express customers reviews. Ajio is worried about critism. Shame on you.. taking others money that too through fraud activity. Iam going to uninstall this app and I will definitely share this fraud with my friends and tell them to uninstall the app.

Worst experience with Ajio. On the website, they showed that the refund was initiated, but in reality, they are not processing the refund when a product is cancelled.

Customer care is only focused on closing online complaints instead of resolving customer issues.
Request to all Do not buy any product from Ajio.

Their product descriptions online are always wrong and they run a fraud company to not even mention notes to the customers. Worst service ever. ESP Ajio luxe

Worst experience with Ajio. On the website, they showed that the refund was initiated, but in reality, they are not processing the refund when a product is cancelled.

I have lost ₹5,000.
Customer care is only focused on closing online complaints instead of resolving customer issues.
Do not buy any product from Ajio.

Worst platform! Never trusting this platform
Again. No delivery no refund!

It's totally worst platform for online shopping totally waste of money.product delivery wrong always and costumer saport is very bad with me he talking very high noise and abusing and the don't give any solution for my problem so basically this is totally froud n a scam pletfrom.dont use this never .

I am extremely disappointed with Ajio’s service. I have been trying to return one product for over a month, and I have raised the return request 5–6 times, but the pickup has still not been completed. Every time I contact customer care, the only response I get is “Sorry ma’am,” with no real action taken.

This delay, lack of responsibility, and repeated inconvenience shows how poor the support system has become. A simple return should not take this long.

Please take this issue seriously and resolve it immediately. Ajio needs to improve its return process and customer support urgently.

Very pathetic customer service Giving 1 star as there is no option for 0.

they dont deliver half the time. The Shadowfax delivery company they use just gives missed calls and pretends to attempt delivery . too bad . They could be a good site but ...

I have ordered an item on 21 oct and it's not delivered yet on their delivery partner service it shows order cancelled and whenever I try to call their customer care they all say 1 repeated answer we can not cancel order because its in shippment as of delivery date is 27 oct then 30 oct then 2 nov this is how they just irritate us

Extremely disappointing experience. They delay refunds, ignore customer requests, and even send incorrect products. To make matters worse, they don’t arrange timely pickups and offer no proper resolution. Overall, a frustrating and unprofessional service, definitely not recommended.

I am writing to lodge a formal complaint regarding an item ordered on AJIO luxe if value Rs 50,000 TODD shoes
For last few days Iam not getting response from either of you both companies
Details & issue:
Original order placed on 20th September for shoes elivered on 25 th September- wrong size so a new exchange order was placed
The replacement pair (size UK 8.5) was dispatched on 26th
The tracking status shows it arrived at the Delhivery facility in Ahmedabad on29 th September and then every two days it keeps on changing has remained “In Transit” with no movement since then.
Promised delivery dates (30 Sept → 3 Oct → 9 Oct-> 10 October ) have all lapsed.
This delay is highly unacceptable for a premium exchange order.
Despite multiple phone calls and emails AJIO has not responded and replied . I will recommend people not to purchase from AJIO due to extremely poor customer support.

I have kept cancellation but my amount they have not returned yet when I am trying to call customer care they are not responding me not giving my amount such a useless and fraud. You will not get success if you eat someone's money

Worst service, ordered 10 days before. delivery date gone already but no track record and no one available for chat and call.
payment deducted but can't cancel. What to do

BOHAT BEKAR SERVICE HAI KOI RESPONCE NHI KRTA MERA ORDER KO 10 DIN HO GAI ABHI TAK NHI AAYA

I initiated a return for order #[RT 193073592] more than two weeks ago and am still waiting for a pickup. Every day, I get notifications saying "Out for pickup," but no one ever shows up or calls. I've spent hours on the phone with customer care, only to be met with scripted apologies and no real solution. They simply raise a new complaint and extend the date, trapping me in an endless loop. This is completely unacceptable. Ajio, if your "easy returns" process doesn't work, don't advertise it. My money is stuck, and your customer service is unhelpful.

Worse experience. Pickup done but not updated and no refund done. The customer care service is uncooperative and just keep on delaying the decision. Does not respond to calls or emails.