AJIO Bewertungen 

If there is 0 rating ,I would be give them ..most fake froud aap I have seen in my life Ajio .they take return product and deny to me that they don't pick. And take a product and don't issue refund to me . Have send them recorded video of pickup even after they deny they have not piked.That's why they have not take
success in customer option.hope fully this bakwas aap vanish from shoping industry so that customer not face this kind of froud.

They didn't accept a return for a defective item that they sent to me. I needed to share the images with customer support. It's an extremely ludicrous system that asks you to send everything under 15 MBs. As a customer, it's a long process, and even after sharing, I haven't received a reply from them. They won't reply to you until the return period is over. It's a scam. DO NOT BUY ANYTHING FROM AJIO.

SABSE BAKWAAS ONLINE SHOPPING HAIN AAYA 2 MAHINE SE PHONE KAR RAHA HOON KOI JAWAB NAHI DETE

Ajio bakwas hai isme Mera pesa kha liya mene product return Kiya aur ab mera pesa return mahi kar raha hai jhuth bolkar mera product bhi le liya aur pese bhi nahi diya aur roj call karke mujhe mentally pareshan kar raha hai don't trust ajio koi isse saman na kharide

Worst...most of the time u receive products without tags...so u cannot return them..They do it on purpose so u cannot return the products...no value for customer satisfaction..

Pathetic customer service, they take ages to provide a resolution, pathetic delivery service and reverse pickup , BAN AJIO , DONT BUY FROM AJIO ! ❌❌❌❌

It is a fraud company.there is no refund in this company so don't buy it . Don't trust this company

Worst experience in terms of return refund exchange. Also took longer time for return refund. You will not be able to use wallet balance until you shop more than 2k or 3k then what is the point providing the wallet balance . Myntra service is far better and very quick service.

I wish i could give rating in negatives . I had committed a biggest mistake placing order with ajio . Few days back i wrote the review and guess what since then till now i am just struggling in getting my money back .
Their delivery agents are fraudsters . Please stop placing order on this website . Their delivery guy took away my product and after a day he rejected it stating it does not pass quality check .Now company is saying reinitiate it , but irony is product is no longer with me and now they haven't initiated my refund .That delivery guy scammed me . He should have the checked quality at door step , but he took away , and i thought everything is good .
They are fraudsters , i am not going to spare them .

Very worst refund policy, they didn't refund my amount but the status changed to refund successfully credited to bank account in the website. And I called the customer care service they didn't help me out but told it's initiated from their side but didn't reach my bank account. I even provided my bank statement there was so credit of amount but still they kept telling the same thing. Similar issue happened thrice, this is such a scam and worst online platform.

AJIO’s return process was frustrating—my return request was rejected twice without any pickup attempt, and even after collection, I kept getting cancellation messages. I had to do multiple follow-ups with AJIO customer care and their delivery partner Delhivery. A simple process was made horrible due to poor coordination."If zero star available I would like to give zero star.

Time ko best karna time per delivery nahin karna bahut hi ghatiya policy Hai jio delivery ka date tha vah delivery per delivery nahin karna

Not trustworthy, Many flaws in the system:

Prepare urself to receive a used product, almost always delayed, or more than sometimes order cancelled as well. This seems more like a company - trying to loan your money for 7-10 days, or more and returning.

1.) Delivery - orders are always almost always delayed.
Amazon, Myntra, Flipkart, even Meesho delivers faster than Ajio Luxe.

2.) Poor Quality Check - Received product which was used, without electonic security tag. Nowadays, items from Myntra, Flipkart, Meesho come with security tags, preventing items from being used. But Ajio Luxe promising a luxury item, cant even check or train employees to do proper quality checks.

2.) Customer Baiting - During sales items are promised with some discount. However, the orders get cancelled, with just sorry msg saying your order could not be fulfilled. (Happened twice with me, so not just a coincidence)

3.) Customer care - turnaround time for resolution of tickets is 1 week. Really - while others provide 24-48 hr resolution. Ofcourse, there is mostly always no resolution. Just another useless sorry.

4.) Sorry for inconvenience - but he is an invisible coupon which u will receive in 24 hrs. Ohhh!! dont expect to actually receive a coupon. It is just a sham message, just like the company.

Looks like a scam or major management issues, if u ask me. #AjioSuss

Its been a month I am still chasing my refund. Exchange was initiated and delivery message received customer not available. WHAT A LIE! The customer service is the worst. The customer service stated the refund has been processed and its still not received even after a month. I WANT MY MONEY BACK. WORST SERVICE EVER.

Worst experience using Ajio for the first time... I ordered 3 dresses they sent only 2 and saying they sent all the 3 and no need to return or refund my money... So cheap behaviour they kept my 1300 rupees and not giving refund for the product I didn't receive.

Very bad service, return policy are not working, even service centre is also not responding,every online shopping app is better than ajio

I had a terrible experience with AJIO. I ordered an Armani Exchange bag worth ₹9,928 but instead received a green dress that is clearly worth just a few hundred rupees. I raised a return request immediately, but it has been over 20 days and there has been no proper resolution. No one from the delivery partner contacted me for pickup despite multiple follow-ups, and all I received were generic messages saying the team would get in touch, which never happened. I even contacted customer care and was shocked by the rude and unprofessional behaviour of their executive Sampoorna, who said "Isme meri galti nahi hai, AJIO ki hai" and refused to help further. Now, AJIO wants me to wait even longer just to get the return picked up and the refund processed. This is completely unacceptable for a platform that claims to care about its customers. Extremely disappointed and would not recommend shopping here, especially for high-value items.

Very poor customer service...in fact negligible service and their delivery partners are worse than their customer service even
One month after placing a prepaid order,still haven't received my package