AJIO Bewertungen 

Intially ajio provides good quality product but now a days cloths from ajio are of very low quality just like sadakchap. And many clothes doesn't have size and brand tag on clothes. They also don't provide exchange service with size issues and also cut platform fees when go for return. It happens with many products
Don't go for it.

Useless service and no resolution and customer care people are irresponsible

I wish there was negative rating too ...Ajio is the fraud company....they never except your return...they keep cancelling the return request till you are exhausted and done ...pls don't buy anything from Ajio and specialy you intend to buy something expensive...be prepared no return..no refund

Ajio weast service they said the delivery would come within 1 hrs and that they would call ofter arriving but they never come still it is showing as a delivery attempted whenever I order a dress the order never get delivered at all worest service

Please if you are reading this, listen to me. Do not trust 'Ajio'. I was scammed through a purchase that was made online by this app. When I placed a return order, they cancelled my order. Plus do not provide any customer support. So they are literally scamming the customers. Better trust Myntra and Amazon. These are trusted apps. Customer care is also at our help. But a big big big no to Ajio. Please spread this message. Say no to Ajio.

Formal Indictment of Service Malfeasance – Order #FN1898700187
​I am compelled to publicly articulate my profound exasperation regarding a recent transaction facilitated by Omni Astra via AJIO Luxe. My requisition for a specific pair of Tom Ford White Frame Sunglasses has culminated in a distressing debacle, as the consignment I received is a starkly disparate and palpably inferior iteration of the article I originally commissioned.
​It is ostensibly shameful that a platform of such purported prestige and a seller of your magnitude would preside over such an egregious logistical lapse. This is not merely a venial oversight; it is a fundamental subversion of consumer trust and a blight upon your corporate reputation. Delivering an incongruous and lesser surrogate in lieu of the premium Tom Ford eyewear I selected is an act of professional negligence that borders on the farcical.
​I demand an immediate rectification of this travesty. I expect Omni Astra to facilitate the prompt retrieval of this erroneous merchandise and expedite a full restitution of my capital.
​The lack of synchronicity between your inventory management and the actual delivery is indefensible. I trust this grievance will be accorded the highest degree of exigency to forestall further escalation.
​Order ID: FN1898700187
Discrepancy: Requested Tom Ford White Frame Sunglasses; Received Incorrect Model
Status: Awaiting Immediate Redress and Remittance
Vivek Rattu

Pathetic experience, i have been trying since last month for the return of my 2 items but getting new dates for return again and again.no one is listening and repeating same lines every time .not giving clear information.

We had placed and fully prepaid an order on Ajio.com, with the delivery address clearly specified as our flat. Despite this, the XpressBees delivery executive irresponsibly handed over the parcel to the watchman downstairs and then contacted us only to request the OTP.
When instructed to deliver the package to our doorstep, as per standard delivery protocol, he behaved in an extremely rude and unprofessional manner. He refused to complete the delivery and insisted that we come downstairs to collect it, giving an unacceptable excuse that the elevator was not working.
Such behavior is completely unacceptable and reflects a serious lack of professionalism and accountability. The delivery has still not been completed to our address, and the delivery executive has shown no concern for resolving the issue.
Delivery details:
Contact number: +91 80951 46431
Order reference: XB Rider (8095146431)
AWB: 14187460607555
OTP: 134956
We demand immediate action against the concerned delivery executive and prompt completion of the delivery to our doorstep as originally agreed. Failure to address this issue will compel us to escalate the matter further with higher authorities and consumer grievance forums.

Ajio doing scam, fraud through online selling product, to make money only not bothered about customer service , sending wrong product and to give refunds to the customer having so much trouble this website of Ajio should be ban because of misleading and selling totally wrong ... When you ask genuinely about your refund they will create big refund policy and not considered client is right, very much disappointed it's ok they can cheat me now but for sure will never ever purchase from Ajio, fraud doing by Ajio

There is someone named attached using peoples emails fraudulently. I have tried to get this stopped but it is still happening. Be aware as do not know what else they are using emails for
Fraud on to it now

Sun dip o

Very poor refund and return policies, unnecessary hassle, and a very unprofessional company. I would say that if a negative rating were available, I would rate them -10. Pathetic service and a highly incompetent service team, with extremely poor customer support.

Wrost shopping experience and scam also

Kindly pls change the suggest AI icon image. The is so scared.

They frequently deliver wrong products. I ordered yardley talcum powder but recieved deo spray. I ordered beige color vest 2 times but recieved blue color vest both times. And customer care is not supportive. They clearly say item will not be returned.. very very bad experience

I am writing this to warn other shoppers. I had a clear-cut case of an undelivered item (Order #FN7066709053), and after weeks of following up, Ajio Luxe closed my complaint (Case #COM00103197309) by simply stating they "cannot help further."
The most alarming part isn’t the money—this was a relatively small ticket item—it’s the precedent this sets. If their support team is this incompetent at resolving a simple delivery issue for a small order, it is genuinely scary to think what would happen if a high-value, luxury item went missing.
How can a brand call itself "Luxe" while offering bottom-tier customer service? Their total lack of accountability has completely destroyed my trust. If you value your money and expect any level of protection as a consumer, stay away. I certainly won’t be risking another order here.

Very Very Bad👎

If there was an option to give zero or negative marks, I would have chosen that instead of 1.

The delivery person has been extremely rude for the past two days. I had already raised a complaint through the delivery link regarding his behavior, but no action was taken.

When I informed him that I would escalate the issue, he responded very casually and disrespectfully, saying, “Yes, please go ahead and complain.”

The next day, I received a call from him around 11 PM. When I answered, he disconnected immediately, possibly to create a fake call record. When I called back, he questioned why I was picking up his call.

For the past two days, he has been forcing me to cancel the order. He keeps insisting that he cannot deliver the order due to the summer and is repeatedly urging me to cancel it. Without even reaching my location, he falsely claims that I am not available at the delivery address and refuses to deliver the order.

This is not acceptable behavior. If this reflects how the delivery services are being handled, it is extremely disappointing.

This kind of behavior, especially towards women, is completely unacceptable. Very poor and disappointing service.

Had lot of trust on Ajio. But not right now. I lossed so much of money. They haven't delivered the six products out of 8. With lot of trust I did payment and now no product no money also.They are least bothered about the customers who are shopping from many years. Never order in Ajio, never trust them.

Return of damaged goods. Was delivered damaged goods a month ago. Posted pictures right away and initiated return. Items picked but the return is not processed and multiple complaints raised with ever extending due dates into the future. Have been shopping with them for the last few years with significant multiple high value purchases. Thankfully this is not a high value item, but the lesson has been learnt.

They don't even deserve a single star, was waiting for my order to deliver and they cancelled it on the day of delivery. So disappointed in you AJIO this was my first and last time ordering from you had the worst experience. They play with Consumers feeling and cancel order out of nowhere. I REPEAT DO NOT TRUST THEM AT ALL. THEY ARE FAKE AND FRAUD PEOPLE!!