What made my experience great was the prompt response and resolution of the problem. What this company is doing well is that you can do lots of transactions from the comfort of your room. That bein... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Africhange is user-friendly and I always complete my transactions seamlessly. I will stick with the platform for a long time. One major improvement that is needed is the daily limit on transfers to my... Mehr ansehen
Unternehmen hat geantwortet
Seems everything is going on fine at the moment compared with my previous experience I had few weeks ago by funding my wallet with cad funds. One of the team reached out to me to solved the issues and... Mehr ansehen
Unternehmen hat geantwortet
If l'm allowed not to rate this company, l will. I have never encountered such experience because l want to change my own money.... With all escalations, no solution because l refused to share my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Kontaktinformationen
4,0
Gut
292 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Very poor customer service and user…
Very poor customer service and user unfriendly app...
2. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
My ID is yet to be verified
My ID is yet to be verified,however they have good customer service,hopefully my issue is resolved in 12hrs as promised
2. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Great customer service relations
Was glad with my experience which was quick. My issues was sorted quicker than expected. I recommend.
2. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
My transaction to the USA didn't go…
My transaction to the USA didn't go through. Money was reversed
2. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Terrible service.
2. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
I am so happy that I belong to…
I am so happy that I belong to africhange family because I made my research and i discovered they give the best in terms of good percentage, fast in process and follow-up.
Thanks africhange for making my exchange process very easy.
2. April 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
User friendly and easy-to-use app
User friendly and easy-to-use app interface. Efficient and timely transactions, and good record of transactions (audit trail). Have had no issues with Africhange since I started using the app.
31. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Your transactions take longer than other application
Your transactions take longer than necessary. It is unliable
1. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Payment takes hours to be credited
They need to work on instant payment. I hate the fact the payment takes hours to be credited
1. April 2026
Antwort von africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Awesome experience
Awesome experience, no delay and fund get deposited within a blink of an eye
24. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Fast and reliable. Issues or complains are resolved immediately.
Complains are resolved quickly. Money transferred is received into the recipient account within a short period of transfer.
15. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
All my transactions are done on time and all the services are ok
The transactions are very fast.
31. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The Best Exchange company
I have used so many company, but i can boldly say that Africhange has the best rate and most competitive rate, if you are not using Africhange, you are losing money. The process is so fast and the transactions is done in minutes. Kudos to the team at Africhange
27. März 2026
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwort von africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.