Adore Me Bewertungen 

13.920
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

It was ok. I had to call customer service regarding changing my address and it was a bit frustrating because they couldn’t simply change the address on their end. They had to cancel the order and I ha... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Return and refund process is monotonous tedious and slow. Days and weeks after the receipt of your goods I still have not received a refund. A bunch of meaningless emails and no action. Worst I have... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been purchasing all of my lingerie exclusively from AdoreMe since 2013. The sizing, fit, and quality of their bras, panties, and lingerie is amazing. I've had many of their pieces for yea... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall the clothes fit properly and will suit my purpose. I had no issues with the order or shipping process. The larger orders I purchased arrived in two weeks while the smaller, single-item purchas... Mehr ansehen

Unternehmensdetails

  1. Dessousgeschäft

Vom Unternehmen geschrieben

Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: http://www.adoreme.com/our_story.html How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) www.adoreme.com


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

13.920 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 59 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(13.920)

60 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Never sent product. Took my money.

I placed an order with Adore Me on December 5, 2025, it is now February 19, 2026 and I have not received my order. I have tried reaching out the company multiple times (through their customer service link on their website, and also through their social media) There has been zero attempt to make this right. This has been an awful disappointing experience. Avoid buying from this company at all costs!

5. Dezember 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Error fetching data: You must provide either email, memberId, or mobileNumber

Bewertet mit 2 von 5 Sternen

Lots of cute stuff out of stock

Lots of cute stuff, most of it out of stock. When trying to check out, it makes you "hold button to prove you're human" and it never works, keeps saying "please try again" over and over. I finally gave up. If the website worked I'd probably like it, but since you can't actually buy anything it's a very bad experience.

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

oversold

waited over a week after ordering for them to tell me they no longer have the items I ordered. its a shame I would have loved them seems like it was a limited valentines drop. but they need to be more organized about over selling items. + like 90% of the store is always out of stock.

25. Januar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hello Gillian,

Thank you for taking the time to write this review.

We are very sorry for the difficulties that you have encountered.

Indeed, these changes in our product stocking are highly regrettable, especially that this is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.

We always wish to ensure a great customer experience and minimize any discomfort as much as possible. We're really sorry that the items you requested weren't delivered.

We always guarantee assistance whatever may happen to your package.

If there is anything else that we can assist you with at this time, please let us know.

Best regards,

Bewertet mit 1 von 5 Sternen

Scammers

Scammers. Firstly they offered VIP discount. Then after receiving the goods which looked so cheap they started charging me a money without my authorization calling it a store credit. I found out it just accidentally. I requested the refund. Called my bank. They intervened. I then learned that they made me sign up for an automated subscription during my first purchase. Still trying to cancel it and my account . Can not succeed. Total scam.

29. Januar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi Alex,

Thank you for your review, we are very sorry to hear this! 

It seems like you may have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. 

This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy every month. All you need to do is visit your showroom before the fifth and either shop or skip. 

The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works 

Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible. Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.

We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants. 

If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have. 

Kind regards, 

Adore Me 

help@adoreme.com

Bewertet mit 1 von 5 Sternen

Unethical Sales Practices

Not only are the products from this company cheap and miss sized, fulfillment takes two weeks and out of three orders I have received, two were fulfilled incorrectly requiring me to talk to customer service and return the items that were sent incorrectly via USPS and await the correct items to be sent to me.

But the best was my recent order, where everything I ordered was marked final sale - ON THE RECEIPT. Please note – I have never in my life purchased anything final sale that cannot be returned. And in looking at the Adore Me website today, the items that I ordered that were marked final sale on my receipt are not marked final sale on the website. That’s right, COMPLETELY UNETHICAL sales practices designed to ensure they keep your money.

So in this shipment, there were two items that were not viable. One was shown as opaque on the website and yet was 100% transparent and the other was two sizes too small. When I called to discuss with them that they were not marked final sale when I bought them, they said there was nothing they could do, but would extend me a one time courtesy of allowing me to exchange for an in-store credit. They said they would adjust my account so that these two items could be returned and I could receive a store credit. Not my cash back, but a store credit. However, the customer service rep did not adjust the items and after multiple calls with the customer service line, I still am not able to return them - even for a store credit.

The minute I get my store credit and deplete it, I am canceling my membership and never purchasing from this SCAM company again.

BEWARE!

16. Januar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Error fetching data: You must provide either email, memberId, or mobileNumber

Bewertet mit 3 von 5 Sternen

My adore me box was pretty good and I…

My adore me box was pretty good and I thought most things were cute. Just the quality let me down…things felt flimsy and cheap to me and I didn’t see a lot of reason to buy them. Sorry! Hopefully next time can be better

31. Januar 2025
Adore Me-Logo

Antwort von Adore Me

Hi Zia! 

Thank you so much for taking the time to review us.  

We apologize for any inconvenience the quality of our products may have caused. 

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. 

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.  

Please let us know if there is anything further we may do to help. 

Kind regards,

Adore Me  

help@adoreme.com

Bewertet mit 1 von 5 Sternen

I would give 0 stars

I recently made a purchase and did a return because I do not feel the quality is there anymore. You have to pay a restocking fee as well. I returned my items a month ago and have yet to be refunded. Customer service gives me the run around every time I reach out. I've been told it takes 30 days for them to inspect and then initiate a refund. This is completely unacceptable and unprofessional from a company. The customer service displays a lack of care and are not helpful whatsoever. I called the last day of the "30 days" and was told again I need to wait because the inspection isn't done. We aren't selling diamonds here, complete fabrication in my opinion to hold on to your money. I will not be purchasing from here anymore.

13. Januar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi,  

Thank you for your feedback!

It is truly important for us to know your opinion regarding our products and services.  In order for us to better assist you, can you please clarify, by email or phone the nature of your concern? 

Unfortunately, we are unable to identify your account through this application.  

Best regards,

Adore Me 

help@adoreme.com

Bewertet mit 1 von 5 Sternen

Terrible customer service and problems with receiving my order.

I placed an order with. Shortly after placing my order, I received an email letting me know that my order would ship in 2 to 3 business days. Two days later I received a email saying that processing was going to be delayed. It’s been 3 weeks and I still do not have my product. I called customer service and they told me they can’t tell me when I will receive it. when I asked to speak to a supervisor, I was told that you can if you want to, but they’re gonna tell you the same thing that I did.
I asked for a refund and was told that because my order was processing I couldn’t get a refund, but when I got my item, I could send it back for a refund, which makes no sense at all.
The next day I received an email letting me know they were giving me a five dollar credit towards my next purchase.
Needless to say, I will never do business with this company again.

8. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total scam

Total scam. If you order they keep your cc info on file and start a recurring charge. When you select contact merchant from cc charge. The website doesnt exist. To cancel on line from their sales website, they require you sign up. Scam. Blocked charges on my card. Reported to fraud department.

5. Januar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi there,

Thank you for your review, we are very sorry to hear this! 

It seems like you may have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. 

This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy every month.

All you need to do is visit your showroom before the fifth and either shop or skip. The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works 

Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible. Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.

We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants. 

If there is anything that we can assist you with at this time, please email us.

Our customer service is available to help you with any issues you may have. Kind regards, 

Adore Me help@adoreme.com (mailto:help@adoreme.com

Take care & have an adorable day! 

Kindly,

Bewertet mit 1 von 5 Sternen

Useless for big breasts

None of these bras were suitable for larger breasts. They must have been designed by men because they are pretty to look at but useless for support and comfort. Every single bra I tried on I fell out of when I bent over. That's not what any woman wants. Not only that, but they make you pay separately for the underwear and then they won't let me return the bra without the underwear , which is ridiculous , because I bought them separately , even though they are a pair. Plus they charge you for shipping free returns if you want your money back but not if you want store credit. I will never spend another dime there

15. Dezember 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi Lea, 

Thanks for taking the time to review us. 

So sorry to hear that we did not meet your expectations with the products you received. 

Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers’ needs and wants. 

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. 

If there is anything else that we can assist you with at this time, please let us know.   

Best regards,   
  
Adore Me   

help@adoreme.com

Bewertet mit 1 von 5 Sternen

I placed an order on 11/30/25 that was…

I placed an order on 11/30/25 that was supposed to to ship and be delivered by December 5-10/25. I gave it some time as the end of year usually means delayed deliveries. By 12/21/25 I had not received any of the items ordered. I sent an inquiry to have a refund issued and was refused a refund. On 12/23/25 only half of my order showed shipped and still has not been received. I have a second time now requested my money be returned due to the order not being fulfilled in a timely manner that was promised. I have been ordering from Adore Me for several years and have never faced this issue with orders, returns or refunds. This is terrible customer service on their part.

30. November 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Error fetching data: You must provide either email, memberId, or mobileNumber

Bewertet mit 1 von 5 Sternen

Need refund - Placed an order on 11/24/25 and had a…

Placed an order on 11/24/25 and had a promised delivery date of 12/6. As of today, 12/21/25 it still has not even been processed or shipped. I've contacted them multiple times and they keep promising to shipp in 1 to 2 buisness day and that has been a week ago, and still not shipped. This company it starting to seem like a scam.

PLEASE REFUND ME ASAP.

23. November 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi Amanda,  

Thank you for your feedback! 

It is truly important for us to know your opinion regarding our products and services.  

In order for us to better assist you, can you please clarify, by email or phone the nature of your concern?  Unfortunately, we are unable to identify your account through this application.  

Best regards,

Adore Me 

help@adoreme.com

Bewertet mit 1 von 5 Sternen

will I ever get my order?

placed an order on November 24th. The order is still processing and I have tried to get the order canceled but they say that they “can’t” and that I have to wait for the items to arrive. It seems like a problem everyone is facing but I was charged for these items and it doesn’t seem like I will ever get them. The customer service is poor, if not abysmal, and I am disappointed because I was truly looking forward to these products. It should not take 3+ weeks to process an order, and they shouldn’t be taking orders if they still can’t get existing ones shipped.
update: Adore me said they would give me a refund and asked for the order number after I left this review. my order number is 415786132

18. Dezember 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi Lida,

I’m happy to confirm that your refund of $93.85 has been successfully processed!

You will receive a separate email confirmation with the transaction details shortly.

Please let me know if you need any other assistance!

Best,

Bewertet mit 1 von 5 Sternen

AdoreMe cancelled my order without telling me why and won't explain on emails

Order number 415850426

Item: Ivana Unlined

******UPDATE**†**
BLAMING ME BY CLAIMING "THE ADDRESS MAY BE AN ISSUE" ummm no. The building number, apartment number, city, zip code all correct...has absolutely nothing to do with that whatsoever!

So the Christmas order has been missed, the item becomes available again but why would I order it if they'll just cancel again without explanation...and no offer of compensation

Disgraceful behaviour....

Order processed as normal and funds taken from credit card and already signed up to VIP where if I don't make a purchase then I'll have to pay a substantial monthly fee

I only noticed the order was cancelled almost a week later after an email implying I cancelled the order

I've emailed their help team and CC'ed the CEO after no initial responses and she doesn't respond either

Christmas gift and they are not making an attempts to rectify the issue and looks very very very unlikely they will resolve this in time for Christmas delivery ..

Only option is an e-gift card that I can send to the recipient

Value will be discussed on emails

9. Dezember 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hello Bek,  Thank you for letting us know, we will definitely take this under advisement!   We deeply apologize for the inconvenience this unfortunate occurrence may have caused with your order. 
I see that you were help to ship and expedite your order as we want you to have a great experience.
Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.
Our customer service is available to help you with any issues you may have.    Kind regards,

Bewertet mit 1 von 5 Sternen

Don’t order from here

Don’t order from here. It’s a total scam. They take your money and then tell you how busy they are for the holidays. I still don’t have a shipping date for my product while they sit on my cash. Buyer beware! #ScamAlert #SCAMMER #scam

7. Dezember 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Error fetching data: You must provide either email, memberId, or mobileNumber

Bewertet mit 1 von 5 Sternen

If I could get them less reviews I…

If I could get them less reviews I would. They cancel orders without explanation and items are still in stock.

24. November 2025
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi Ava,  

Thank you for sharing your feedback, and we’re very sorry for the inconvenience you experienced with your order. 

It is truly important for us to know your opinion regarding our products and services.  

In order for us to better assist you, can you please clarify, by email or phone the nature of your concern?  

Unfortunately, we are unable to identify your account through this application.  

Best regards,

Adore Me  

help@adoreme.com

Bewertet mit 5 von 5 Sternen

Really good quality material that makes you feel expensive

The website and app is easy to use and their selections are great. But once you buy the basic lingerie, everything just looks similar. They are a little on the expensive side, but the quality is notably different than a cheaper brand, and sizes are perfect!

1. August 2025
Adore Me-Logo

Antwort von Adore Me

Hi Victoria,

Thank you for reviewing us!

Your feedback is highly appreciated and I’ll be sure to forward it to our Design Team in order to be reviewed and taken into consideration.

Feel free to let us know by email if you need help with anything. We're always glad to assist.

Take care.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr