Adore Me Bewertungen 

13.920
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

It was ok. I had to call customer service regarding changing my address and it was a bit frustrating because they couldn’t simply change the address on their end. They had to cancel the order and I ha... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Return and refund process is monotonous tedious and slow. Days and weeks after the receipt of your goods I still have not received a refund. A bunch of meaningless emails and no action. Worst I have... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been purchasing all of my lingerie exclusively from AdoreMe since 2013. The sizing, fit, and quality of their bras, panties, and lingerie is amazing. I've had many of their pieces for yea... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall the clothes fit properly and will suit my purpose. I had no issues with the order or shipping process. The larger orders I purchased arrived in two weeks while the smaller, single-item purchas... Mehr ansehen

Unternehmensdetails

  1. Dessousgeschäft

Vom Unternehmen geschrieben

Adore Me is an online subscription-based lingerie boutique, selling high-quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and sleepwear from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: http://www.adoreme.com/our_story.html How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) www.adoreme.com


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

13.920 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 59 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(13.920)

60 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Overall 5 star experience

Overall the clothes fit properly and will suit my purpose. I had no issues with the order or shipping process. The larger orders I purchased arrived in two weeks while the smaller, single-item purchases arrived within one week. The bras I ordered are comfy and the rest of the clothing seems to be good quality.

25. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

BUY AT YOUR OWN RISK

I ordered this set. Waited two weeks for the longest shipping time ever. Then only half the set showed up. I called customer service and they told me it was up to me to complete an exchange and hope they don’t screw up next time. No one apologized to me until I directly asked why they hadn’t. I will never order from Adore Me again. The LEAST we should be able to expect for these prices is being given what we actually paid for.

25. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Can be hit or miss

I have been ordering from Adoreme since 2017 and I think that products can really be hit or miss here. I have always had good experiences ordering panties/underwear, but for bras I've had really mixed experiences, since sometimes my size will not fit me at all, and other times products are true to size. I think this company usually designs bras for the same breast types, and I think as the shopper you have to pay a lot of attention as to how the bra is shaped and fits the model before going through with a purchase. If you are clever about how you buy things, you can get the cutest bras from here!

11. Juni 2025
Bewertet mit 1 von 5 Sternen

AM used to have fantastic customer…

AM used to have fantastic customer service. Up until this year when they changed their loyalty program, there was a drop in quality of customer service. This has been most noticeable with returns. I am in their top loyalty tier and I have been trying to return a bra from over two months ago. The customer service dept will not answer my emails. They don’t seem to care anymore about customer satisfaction. I’ve spent over two thousand dollars at their store the last two years due to my cup size increasing three cups; but they appear ready to drop me over one single bra return. They are clearly under new management and are trying to cut costs. As of this year, bras no longer come with panties, even though they are the same price as last year. This company is going to go down hard this year. A real shame!

11. Mai 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Error fetching data: You must provide either email, memberId, or mobileNumber

Bewertet mit 1 von 5 Sternen

Terrible Customer Service..

Terrible Customer Service... I'm a 5 YEAR member, and the system did not count my Birthday discount, so I canceled the order, as instructed, and reordered. This time it did not count a $15 discount (which I earned). After calling and several emails to the 'higher ups' they could not (or more like 'would' not) honor the discount, saying they cannot 'reactivate' it. Ok, so just activate a NEW one and keep me happy... but no. So Adore Me you have lost a customer because you will NOT honor a $15 discount, which was never use. Stunningly poor resolution!

4. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I honestly would not recommend buying…

I honestly would not recommend buying bras from Adore Me. The quality has seriously gone downhill. The bras might look cute online, but once you actually get them, they feel cheap, don’t hold up well, and the sizing can be completely inconsistent. A lot of people have had issues with stitching coming apart or the fit being totally off, even when ordering the same size.
What’s even worse is the return process. If you end up not liking what you bought, you’re stuck dealing with a frustrating and slow system. Even after they receive your returned items, refunds can take up to 30 days to process, which is honestly ridiculou, despite the company already having the items returned to them.
On top of that, they even charge a restocking fee which is robbery.
Overall, it just doesn’t feel worth it. Between the declining quality, inconsistent sizing, and slow refunds, you’re better off saving your money and buying from a brand that actually stands behind their products.

20. März 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Error fetching data: You must provide either email, memberId, or mobileNumber

Bewertet mit 2 von 5 Sternen

I was a huge fan of Adoreme for 8…

I was a huge fan of Adoreme for 8 years. I'm talking I was hooked. Lingerie, swimsuits, bra and panty sets. Im a 38D. Consistent fit, quality and great customer service. The last 2 years they have gone downhill. Uncomfortable and inconsistent fit, discontinued top selling sets. And now apparently nothing comes as a set. Want a sexy bra with a matching panty? Good luck with that. So very disappointed.

28. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was a customer for years until…

I was a customer for years until products started getting horribly in consistent in sizing and quality. They didn't just do away with the VIP program they also don't sell bra's and panties as sets anymore. It is now almost double the cost.

11. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

LOW QUALITY -- Shipping & customer service

One word... YUCK. I would never purchase from this brand again. Multiple issues with my orders, and when I called to resolve the issue? They had some crusty, RUDE AF straight man answering the phone asking me about my lingerie?! Uncomfortable.

I emailed the company and mentioned I was put off by the person I spoke to and they responded with the p.c. "We give everyone a chance regardless of gender, etc" girrl, you must be joking. Poor customer service, poor quality products -- this company messes constantly and you won't catch them apologizing! :)

16. Februar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hello,

Thanks for sharing your feedback with us. We appreciate it!

*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*

We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.

- We aim to better cater to your needs in the future!

If you need assistance with anything else, please let me know. We're here to support you!

Best,

Bewertet mit 5 von 5 Sternen

Comfy and fit well!

I always love to order from adore me. The fit is perfect and the feel is so comfortable.

24. Juni 2025
Adore Me-Logo

Antwort von Adore Me

Hi Sierra,

Thanks for contacting us!

First of all, I am sorry for the delay in responding. I’ll be more than happy to assist you today.
Thank you so much for your kind words! We’re truly happy to hear that you always love ordering from Adore Me and that the fit and comfort of our items have been perfect for you. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.

If there’s anything else we can help you with, please don’t hesitate to let us know — it’s okay, I can fix the issue for you and I’ll be more than happy to assist you.

If you have any questions, please call us at +1 (800) 433 2367 Monday - Sunday 8:30 AM - 8:30 PM EST. We’re here to help!

All the best
Have a Wonderful Day!

Bewertet mit 1 von 5 Sternen

Beware when you send your Elite Box…

Beware when you send your Elite Box back. They will charge you even when you send everything back. Horrible customer service. I also think they don’t look at your previous orders so in the Elite Box you will receive the same product over again. Just lost a very good customer. Will not recommend Elite Box. Everything changed when Victoria Secret bought Adore Me 🤷🏻‍♀️so sad 😢

12. März 2026
Adore Me-Logo

Antwort von Adore Me

Hi Dieneka,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how surprising it may have been that your return did not pass our warehouse inspection.

To help avoid situations like this in the future, we kindly recommend ensuring that all items are returned in full, in their original packaging, and in new, unworn condition with all tags attached. Returns should also be securely sealed in clean packaging to help prevent any damage, loss, or issues during transit.

We also appreciate you pointing out your concern about receiving repeated items in your Elite Box. Our selections are based on availability and past preferences, but we understand how disappointing it can be to receive similar products, and your feedback helps us continue improving this experience.

We’re sorry to hear that this situation led to your decision to cancel your subscription, and we regret losing you as a valued customer.

Thank you again for your honest feedback.

If you need further assistance, please call us at +1 (800) 433 2367 Monday - Sunday 8:30 AM - 8:30 PM EST. We’re here to help!

Best regards,

Adore Me 

help@adoreme.com

Bewertet mit 5 von 5 Sternen

Always true to size

23. Juni 2025
Adore Me-Logo

Antwort von Adore Me

Hi Karen!

Thanks for contacting us!  

I'm afraid that we didn't catch your request. Can you please specify your inquiry so I can help you as best as possible?    

Sorry for the extra step here, we just want to be sure we have all the information to give you the best resolution possible at the moment.  

You can always reply to this email with the necessary details so I can help further, or you can also give us a direct call at 1-800-433-2367, Monday to Sunday, 8:30 am - 8:30 pm EST.  

If you need anything else, we’re here to support you.    Best,

Bewertet mit 1 von 5 Sternen

Changed the VIP program

Changed the VIP program and now the cost of everything has increased drastically. The price hike is obnoxious and outlandishly expensive. A nightgown slip that used to be $39.95 is now $54.95. I understand getting rid of the subscription program but to also drastically increase the cost of everything by a significant amount seems like a great way to lose a lot of customers. I have credits to use and then I’m done with them. In a world where everything is already really expensive I’m not going to buy special purchase items from a company that raises prices so much. They changed a lot of things for the worse. The customer service has already diminished a lot so this is just the final straw.

3. März 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hello Brittany,

Thank you for taking the time to share your feedback—we truly appreciate your honesty.

We understand that the recent changes, including the end of our VIP Membership program and updates to pricing, may feel like a significant shift. As of February 28, 2026, the VIP program was officially discontinued as part of our effort to create a more flexible shopping experience, with no recurring charges.

We recognize that these updates may not feel like the same value as before, and we’re sorry to hear that your expectations were not met. Your feedback regarding pricing and customer service has been shared with our team, as we continue working to improve the overall experience we offer.

We truly value the time you’ve spent with us and appreciate you sharing your perspective as it helps us continue improving our services.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.    

Kind regards,   

Adore Me 

help@adoreme.com

Bewertet mit 1 von 5 Sternen

I had a very bad experience ordering…

I had a very bad experience ordering from Adore Me. I placed my order on February 5, 2026, but I did not receive it until March 6, 2026. I called customer service multiple times asking for help, but no one was able to assist me. Each time I called, I was simply told to keep waiting for the items.

These items were ordered for a special occasion, which had already passed by the time they finally arrived. I was very disappointed that no one tried to offer a solution or provide meaningful support. One agent even asked me to contact United States Postal Service myself to find out what happened to the package.

Overall, the experience was very frustrating, and because of this, I will not be ordering from them again.

5. Februar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Hi,

Thanks for contacting us!

I'm here to handle any concern which you may have.

**It looks like I can't find your Adore Me account using the info you've shared so far. Once I find your account, I'll be able to help you ASAP.**

***Please help me find it by sharing any or all of the pieces of info listed below.***

- All possible email addresses that may be linked to your Adore Me account ::
- An order number, if applicable ::
- Your Adore Me account's billing/shipping address ::

*Thank you in advance for this info!*

Hope to hear from you soon!

Best,

Bewertet mit 1 von 5 Sternen

Potential Scam Company

I placed my order and they charged my credit card but on the day my order was supposed to be delivered I could no longer track my order and there was no record of my order on their website. I had to open a dispute with my credit card company. Avoid this company. I believe it's a scam.

3/6/26 UPDATE: See below "company" response as proof of my claim that this place is a scam.

26. Februar 2026
Bewertung ohne vorherige Einladung
Adore Me-Logo

Antwort von Adore Me

Error fetching data: You must provide either email, memberId, or mobileNumber

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