Avoid!!!
I bought a brand new Kawasaki Z900 in August 2020,i had my engine management light come on at about 7500 miles,also the bike wouldnt recharge the battery properly, the gear selector was not reading the right gear or at all on the TFT display and i needed a new throttle body aswell.The bikes broken down so many times, ive lost count of the trips to and from A and D and the reovery trucks or pick ups.
Lee and Jake got it in the workshop ASAP to get all the work sorted out under warranty which i appreciate.I then got a phone call to collect the bike and was told that the work had be done.I got a lift from my neighbour to A and D. About 15mins into my trip home my battery light came on again,i pulled over and luckily had my neighbour following me,the bike started dying whilst i was riding on the A55,i had to quickly pull the clutch in and check my left shoulder and cross 2 lanes of traffic to come off the slip road i pulled over.Then all of a sudden it started to heavily leak coolant all over the floor.Rich came and collected my bike rather than me having to get a recovery truck,i later found out one of the mechanics didnt reconnect a pipe properly 🤦♂️
I told Lee and Jake that i wasnt happy about all the problems i have had with the bike and messing around with recovery trucks and constantly being stranded waiting hours on numerous occassions which shouldnt be happening with a brand new bike and Z's are meant to be built to last.I went back to A and D for a rear wheel change and rode the bike home.When the bike rested for a few hours i checked my new rear wheel tyre pressure and it was reading 28psi instead of 42psi so rode about 1hour 20mins on the A55 to get home on an under inflated tyre 😡.I told paul about this and he apologised to me but its simply not good enough.Its more stuff on top of more stuff and they just dont seem to care at all with my problems aswell as the fact my life was at risk if i had a blow out at 70mph i could of potentially died if the tyre exploded!
The most common cause of a tyre blowout is UNDER INFLATION! An under-inflated tyre will bulge out under your weight, causing it to bounce up and down when driven.This then causes a high level of friction, resulting in heat that weakens the tyre and eventually leads to it bursting which could of killed me especially when i was on the A55 going 70mph to get home on my motorcycle.Its scary to think how i could or would of ended up or what state i would of been in if i lived from a blowout or worse...DIED!I asked Lee if he knows if it was the same mechanic that didnt reconnect my coolant pipe was the same one who done the rear wheel change and he said it was a different person,so thats 2 different mechanics who havent carried out the work properly and 1 risked my life or could of killed me,its shocking these mechanics are working here and carrying out work on peoples motorcycles,to a very poor standard!
I ended up getting my bike back again from A and D and i done 12,800 miles and the engine management light came on again yesterday (20th August 2021) with the error code 62 AGAIN with power and KTRC flashing even though it had been replaced apparently.I rang paul and said i dont want it anymore and part exchanged it for a new one.
I was told by a few A and D staff that its because i live near the sea and could be having problems because of the sea air and or sea water,i rang kawasaki about it and they said it sounds like A and D are just making up excuses and what A and D told me about the sea air/sea water is a load of rubbish and wouldnt affect the bike.I dont ride in the rain,i keep the bike clean,its stored in a CLEAN garage,Japan is an island aswell surrounded by the SEA!I was told from kawasaki ive been told a load of rubbish from A and D.I now have another new 2021 Z900 with the engine light on,i was awaiting a callback for an hour i still havent got and there now closed,they love selling bikes but dont care about customers issues.I wont ever buy a bike from here again they didnt even give me my stock exhaust with the new bike,when i asked Jake on the phone about it he said i can come and collect it,so im meant to drive 1hour 20mins to get it?My advice go elsewhere!
I bought a 2025 Z900 from Bournemouth Kawasaki and recently a 2026 Z1100.Best Kawasaki dealer in the UK sort me out in discount too amd are a real pleasure to deal with and look after you great,A and D do not so honestly do not deal with them.
It is meant to be a joy purchasing a motorcycle whereas A and D has been a nightmare,i know so many people who have had issues with this company and Sally is rude and unprofessional so are alot of staff and the mechanics are shocking and should not be working as mechanics as they nearly cost me my life!!!
AVOID!!!
10. Januar 2026
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