I ordered few moissanite pieces ! First i got the cheap brass with CZ saying its just a place holder until the real ones arrives ..... So obviously emails and emails promising etc etc , finally A... Mehr ansehen
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Das sagen Bewerter
The chains look great, the one downside I will say is that I didn't get any paperwork for any of the three chains I bought. Which is quite disappointing as the website states you get paperwork with ea... Mehr ansehen
Ordered buy 1 get 2 moissanite in 925. After a couple days got fake cz pieces and phony gra certs for 5mm moissanite when they sent me 4mm cz pieces. Contacted them on this as I was not supposed to re... Mehr ansehen
I've bought gold pieces from Imperium, GLD & Jaxxon. I'm not sure why these products seem to fade so quickly or easily, could be the price point. One thing that I can tell about Adamans, is that thei... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Adamans is a premium moissanite and iced-out jewelry brand known for bold, high-shine pieces designed to stand out. We specialize in moissanite chains, pendants, bracelets, rings, and statement jewelry that delivers the luxury look people want — without the traditional diamond price tag. Our mission is simple: create jewelry that looks expensive, feels solid, and performs under real light. Every Adamans piece is crafted with attention to detail, using high-quality materials including moissanite stones, cubic zirconia (CZ) options, and premium plated finishes across a wide range of styles. Whether you’re looking for a daily chain, a gift, or a full iced-out set, Adamans is built for customers who want maximum shine and confidence. We’re committed to a smooth customer experience from checkout to delivery. Our team focuses on clear communication, quality control, and ensuring every customer receives a product that matches what they ordered. We ship internationally and work hard to provide fast support whenever you need help with an order, sizing, or product questions. If you’ve been searching for Adamans reviews, wondering “Is Adamans legit?”, or comparing moissanite vs diamond, you’re in the right place. We encourage all customers to leave honest feedback so new shoppers can buy with confidence. Thank you for choosing Adamans — we appreciate every order and every review.
Kontaktinformationen
Vereinigte Staaten
- hello@adamans.com
- adamans.com
3,1
Akzeptabel
97 Bewertungen
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 19 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
I bought their CZ collection before…
I bought their CZ collection before decided to give their moisssnite collection a go for the properties.
6. Februar 2026
Bewertung ohne vorherige Einladung
Great customer service as well as good…
Great customer service as well as good quality!
24. Februar 2026
Bewertung ohne vorherige Einladung
My Review of the Four Watches I Purchased
I recently purchased four watches, and I couldn’t be more pleased with the experience.
Each watch exceeded my expectations in terms of quality and presentation. The craftsmanship is impressive — from the solid weight of the cases to the smooth movement and clear, well-designed dials. You can tell real attention was paid to detail.
What stood out most was the variety and versatility. Each piece has its own distinct style, making it easy to rotate between them depending on the occasion — whether it’s everyday wear, business settings, or more formal events. Despite the different designs, they all share a consistent level of quality and comfort on the wrist.
The ordering process was smooth, shipping was prompt, and the watches arrived securely packaged and in perfect condition.
Overall, I’m extremely happy with my purchase and would confidently recommend these watches to anyone looking for quality, style, and great value.
19. Februar 2026
Bewertung ohne vorherige Einladung
Bought an item and they put me on a…
Bought an item and they put me on a subscription based plan and I got charged the following month. I took the L the first time with them sending me items from temu. Big scam and not worth the price.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Adamans
Hey Hassan, I just checked on your order. I can see there is two orders 1x $20.27 Mystery Box & 1x $20.06 Mystery Box & you received a 3mm rope chain twice. In both mystery boxes. Every mystery box should be different, so I've followed up with our fulfilment team to get this fixed.
Monthly subscription mystery boxes can easily be cancelled by contacting our customer service team here - hello@adamans.com
If you're unhappy with the order you can easily request a refund or we can send you a new/ different item from our mystery boxes.
Thanks Hassan, hope we can clear this up as fast as possible for you
Scammers ordered silver and mossianite…
Scammers ordered silver and mossianite chain . when it arrived I had it checked it was silver plated copper and cz when I showed them this I was told this was just a gift while my silver and mossinate piece was being made as their was a production issue told to wait a few weeks while it was being made have been told this several times now ordered in November its now February stay away
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Adamans
Hi Axl,
We’re genuinely sorry to hear how frustrating this has been for you, especially with the delays you’ve mentioned. That’s never the experience we want any customer to have.
To clarify, some moissanite pieces were previously shipped with a temporary CZ placeholder while the custom moissanite version was being produced. This was disclosed on the product page and at checkout, but we understand that longer-than-expected production times can still feel disappointing — and for that, we sincerely apologize.
We’ve taken feedback like yours seriously and have made a major operational change. By April 1st, Adamans will be moving away from placeholder shipments entirely, with moissanite pieces shipping directly within 1–2 days to avoid situations like this going forward.
We would really appreciate the chance to resolve your specific order properly. Please reply with your order number or contact our support team directly so we can review the timeline and make this right for you as quickly as possible.
– Adamans Support Team
Stay away from this company
Stay away from this company. They are dishonest in what they sell to the public. I bought two moissanite cross pendants from Adamans and they shipped me CZ. Now I can’t give someone their Christmas gift because I was sold fake product. I wish I would have found these reviews earlier, I would have saved myself the trouble of even dealing with them.
21. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Adamans
Hi Chris,
We’re really sorry to hear this was your experience, and we completely understand your frustration — especially when something was intended as a gift.
We want to be fully transparent here. At the time of your order, certain moissanite pieces were fulfilled with a temporary CZ placeholder while the made-to-order moissanite version was being completed. This process is clearly disclosed on our product pages and at checkout, but we understand it hasn’t worked for everyone and we take that feedback seriously.
Because of situations like this, we’ve made a major operational change. By April 1st, Adamans will be moving away from all placeholder shipments entirely, with moissanite pieces shipping directly within 1–2 days from our fulfilment center.
Our intention has never been to mislead anyone, and we’re actively improving our fulfilment process to make the experience clearer and faster for customers going forward. We’d really appreciate the chance to look into your specific order and make this right — please reach out to our support team with your order number so we can resolve this for you as quickly as possible at hello@adamans.com
– Adamans Support Team
Beautiful pieces even down to the weight
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Adamans
Thanks Marcella! 💎
Very nice jewelry at a good price
Very nice jewelry at a good price. I had to make a return because of size but customer service was prompt and courteous.
1. Februar 2026
Antwort von Adamans
Amazing, glad the team made it right for you!
Very impressed with the custom piece…
Very impressed with the custom piece and the shine is crazy also the support team are very helpful when contacting them for updates
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Adamans
Appreciate you trusting us with your piece Brett 🤝
Antwort von Adamans
Thanks Paxon for the feedback! 💎
Adamans order #121298 Bait-and-Switch. Do Not Purchase From This Company.
After nearly a full month of back-and-forth emails (multiple times per week), I can confirm that the negative reviews about this company are accurate.
I placed a holiday order during a major promotion for three jewelry pieces advertised as 925 sterling silver, gold-plated, with moissanite stones. What I received instead were cubic zirconia stones set in cheap, gold-plated base metal — not sterling silver. The difference was immediately obvious.
To make matters worse, each item was shipped with GRA certificates falsely claiming the stones were moissanite. I had jewler personally verified the stones — they are cubic zirconia.
I contacted customer service and provided photos, documentation, and the certificates they themselves included. Two separate representatives acknowledged the mistake and confirmed the items were incorrect. I was told the cubic zirconia pieces were sent intentionally “so I would have something” while my real moissanite order was produced, and that I could keep the incorrect jewelry.
After weeks of follow-ups, a third representative suddenly claimed the entire promotion was a “system glitch” and refused to honor the advertised order — a textbook bait-and-switch.
When I requested a refund, I was told I would be charged a 15% restocking fee for their mistake.
Here’s the most telling part: the moment I mentioned that I would involve my American Express, I received a reimbursement notification within 30 minutes.
Something they could have resolved five weeks earlier without wasting my time.
This company is reckless, unprofessional, and deceptive. If you look closely, you’ll also notice they now operate under a different name on review platforms "The Jewellery Company"
"adamansjewellery.com", which appears to be an attempt to bury negative reviews.
Bottom line: They advertise sterling silver and moissanite, ship cubic zirconia in cheap metal with misleading certification, and only act when a major credit card company is involved.
Do not waste your hard-earned money.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Adamans
Hi Ronny,
We strongly disagree with the characterisation of this experience and need to clarify several points for accuracy.
You placed an order during a high-volume holiday promotion that included made-to-order moissanite items. As explained in our email correspondence, some promotional orders are fulfilled using staged dispatch during peak production periods. This means a temporary placeholder shipment may be sent first while the final moissanite pieces are completed. This is done to secure promotional pricing and production allocation and is not a bait-and-switch.
The placeholder items are not represented as the final moissanite delivery, and customers are always given clear options to:
• wait for the final moissanite pieces
• cancel the order
• or receive a refund
Regarding certification: GRA cards are informational grading cards, not laboratory diamond certificates, and they do not authenticate precious metal content. Their inclusion does not constitute proof of stone material and is standard within the moissanite industry.
At no point did we refuse to honor a legitimate order. Where expectations or timelines changed, refunds were offered in accordance with our policies. Once payment providers are mentioned or disputes are opened, resolution timelines can accelerate as part of standard compliance procedures — this is not an admission of wrongdoing.
We categorically deny selling non-sterling items as sterling silver, engaging in bait-and-switch practices, or operating under alternate names to mislead customers. Adamans Jewellery operates transparently under a registered business entity, and our domains and review listings are publicly verifiable.
We ship a significant volume of orders each month, the majority of which are independently tested and verified by customers or local jewelers without issue.
We consider this matter resolved and have already issued the appropriate resolution. We will not engage in further public back-and-forth, but we stand by our products, processes, and customer outcomes.
Adamans Support Team
They’re jewellery is good and clean…
They’re jewellery is good and clean nicely cut pieces thanks for them
18. Januar 2026
Bewertung ohne vorherige Einladung
Setting Improper Expectations
The product itself on my first order was fine and I assume the order in transit right now will be a well. The issue for me is that your company fails at setting proper expectations around delivery time frames. 2-3 days is what is quoted and weeks for custom work. Ive only ordered standard things so the initial time frame should have applied hower it took longer than expected. My second order is set to arive almostva week after is quoted arrival date. Its OK to under-promise and over deliver, but its never ok to over promise and under deliver. If you said it takes 7 to 10 business days which ends up being like 14 days in reality that would be better because if it shows up early id go WOW. Additionally when the first item was late I received and email stating I would get a gift as an apology and an additional 10 or 20% off my next purchase neither of which happened. Again I dont care about the gift or the extra percentage since prices are already reasonable its the fact that again in a separate instance you guys are setting improper expectations. So quality Good, truthful communication bad.
14. Januar 2026
Antwort von Adamans
Hi Rodney — thank you for taking the time to write this, and you’re 100% right to call it out.
We’re genuinely glad the product quality was good, but we completely understand how frustrating it is when delivery expectations don’t match reality. Over-promising and then arriving late is not the experience we want anyone to have, especially when you ordered standard items and the original timeframe should’ve been accurate.
You also shouldn’t have been told you’d receive a gift or an extra discount and then not had that followed through — that’s on us, and it’s not acceptable.
We’re actively improving our shipping communication so the timeframes shown are realistic (and leave room for real-world delays), because we agree: it’s always better to under-promise and over-deliver.
If you can message us your order number, we’ll personally look into both orders and make sure the apology offer is honored properly.
Thank you again for the honest feedback — it helps us improve.
— Team Adamans
Didn't receive my item
8. August 2024
Bewertung ohne vorherige Einladung
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