Although the order (138483) was delivered quickly there was no seal on the skincare product. Having paid full price its prior usage is questionable. Both the Active Care website form and email add... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The company answered my request to purchase a product within a very short time, I certainly felt like their centre of attention! They were very knowledgeable and keen that my choice would be safe... Mehr ansehen
Purchased the versace crystail noir perfume. Saw the reviews on trust pilot and wasn't sure if I'll regret this purchase. Item arrived within a few days and in perfect condition. Thanks!
SELLING FAKE COLOGNES AND PERFUMES. BEWARE! Their replies are repeated nonsense and just say the generic "we assure you all of our fragrances are purchased and sourced from verified retail outlets" bu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Unit 2b Brick knoll Park, AL1 5UG, St Albans, Vereinigtes Königreich
- cs@activecarestore.co.uk
- activecarestore.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered so very expensive face creams…
I ordered so very expensive face creams only to find one of the creams had been opened and used. This brand is Medik8. I have contacted them twice by email who said they couldn’t do anything for the refund. I am
Going to email Medik8 directly as I know they will be dissatisfied with their products being sold in this way.
Please don’t order from this company as they are selling unsuitable products.
Expired products
Active Care sent me an expired product. They sent me a return label to return the product and have not refunded me yet despite them receiving the product a week ago. Since the return was made because the product is not fit for purpose, the minimum one would expect is to get an immediate refund rather than waste the customer's precious time chasing customer service. I would not recommend buying from Active Care Store.
Would not recommend!!
I have not received my order although it apparently has been delivered, just not to me or my address. Customer services not helpful.
Perfume at a fantastic price
Perfume at a fantastic price, exactly as described and fast delivery, would definitely order from them again
I placed an order about 3 weeks ago anf…
I placed an order about 3 weeks ago anf never received an email confirmation. About 5 days later I see the amount pending in my account. I looked again thru spam and all that for an email, nothing. I reached out to their customer support, who asked me for an order number. Explained the situation, who again asked for an order number. I made a report thru BBB which they have been unresponsive and now the BBB has closed the complaint. I have repeatedly emailed their customer support for a refund, but now have been unresponsive to me. No product has ever been sent, still no email about the order and no refund either. Poor business ethics or another scammer, either way dont do it.
I had ordered Mont Blanc Legent Spirt…
I had ordered Mont Blanc Legent Spirt 100m EDT spray for men. I pleased to say I had received in good condition with in 2 days, please don’t believe any negative reviews. Thanks. It’s all original product.
The perfume was wrapped very securely…
The perfume was wrapped very securely and fast delivery.
Received damaged/fake goods.Sent 5…
Received damaged/fake goods.Sent 5 emails and received no response...I would strongly avoid this company.
Do not buy from Activecare !!!
Ordered issey Miyake pour homme on 23rd Nov.. arrived 25th November...damaged bottle and without a doubt Fake product.Have sent 5 emails since 25th and no response..Will escalate through PayPal no doubt...but have also emailed Issey Miyake directly to inform them of this rogue trader.I too would give Zero star rating if possible...please avoid these sharks... absolutely despicable! Wish I'd read Trust pilot reviews prior to engaging with these crooks.
Absolute rubbish!!!!
Absolute crap!! Please save your money. You won’t get the item then no one responds when you email and ask for a refund!!!!! DO NOT BUY FROM THIS COMPANY!!
Prompt Delivery with Competitive Pricing
Prompt Delivery with Competitive Prices!
I ordered my BareMineral Foundation with a delivery window of 1-2 days, and I'm pleased to say it arrived in perfect condition. They are also competitive when it comes to pricing, approximately £7.00 less than John Lewis for the same product, makes it a cost-effective choice.
Highly recommended for its reliability and competitive pricing!
DO NOT ORDER FROM THESE SCAMMERS!!!
DO NOT ORDER FROM THESE SCAMMERS!!!
I have had the worst experience with Active Carestore. I ordered 2 bottles of aftershave in August. Received the wrong product & after A LOT of ignored emails, I returned the order. This is November & I have still not have a refund of approx £70 or replacement of the ordered product. All emails have been ignored. I would avoid this company like the plague!!!!!
Great value 👍
Quick and easy to order
Quick and easy to order. Prices are very competitive and the delivery was quick. Would recommend
I want to give zero stars
I want to give zero stars. Appalling service. They have just ignored all of my emails, and they have not replied once about my order, which I have been waiting on for over 3 weeks. Their 2-4 business day delivery policy is total BS and fake. Avoid this company like the plague. I ordered this on 15th October. Amazon Logistics have no info at all about this order.
Easy to order and delivered on time
Packaging good arrived on time all good
AVOID !!!
AVOID !!!! I bought an item in August, they sent me the wrong product, I sent this one back, I didn’t get any confirmation they had received it. I emailed them a week and half later for an update, they said the original product id ordered wasn’t in stock now and they are giving me a refund. After over a week and half I emailed to ask about my refund….. silence!!!
I continued to email, absolutely no response.
After going through other channels now in October!!!!!!!! I got a response saying they will refund and finally got my money back which was spent with their company in August. It’s absolutely disgusting. There is no contact number, they work entirely through email so they don’t need to communicate with customers.
This company are scammers. Stay clear !!!!!
Do not buy from this company!
Do not buy from this company!! Spent 66 pound on an item and never received
Numerous emails only to have to be ignored or the occasional reply saying they are waiting on response from courier, who they supposedly contacted 10 days ago.
I have to resort to going to my bank to claim which I suggest others do if they have the same experience, which going by the reviews on here I am not alone.
Scammers
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