Hannah was absolutely amazing when dealing with a very distressed me which a complex history. She was extremely thorough with checking everything she could for me and was very pleasentnto speak to.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
To be fair to them they've always been clear and helpful and willing to help in a way that suits me (or stops me from not being able to pay bills lol) Probably had to call 5 or 6 times in my time... Mehr ansehen
Unternehmen hat geantwortet
I honestly can’t thank Mxolisi Shabane enough for the kindness and care they showed me when I was at my lowest. Their customer service went far beyond what I expected. At a time when I wasn’t feelin... Mehr ansehen
Unternehmen hat geantwortet
Lucky to get 1star spoke to them asked me to list my illnesses and when she couldn't spell my illness said don't worry il skip that one absolutely gob smacked
Unternehmen hat geantwortet
Unternehmensdetails
- Inkassobüro
- auch in
- Inkassoagentur
Vom Unternehmen geschrieben
ACI is a specialist debt resolution agency. Our purpose is to help you resolve your debts by providing flexible and tailored repayment solutions that enable you to reach financial freedom. https://www.aciuk.co.uk/contact-us
Kontaktinformationen
10 Whitehills Business Park, Whitehills Drive, FY4 5LW, Blackpool, Vereinigtes Königreich
- 01253 531 528
- info@aciuk.co.uk
- aciuk.co.uk
4,3
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6432 Bewertungen
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Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Antwort von ACI UK Ltd
Hi Garry, thank you for your feedback. We’re really pleased you received such a professional service. ~ MH
The caller was very helpful and…
The caller was very helpful and understanding and got my accounts all sorted
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Rebecca, thank you for your kind feedback. It’s great to hear our colleague took the time to understand your needs and helped get everything sorted with your accounts. ~ NS
Helpful and useful information and…
Helpful and useful information and advice.
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Angela, thank you for your feedback. We’re pleased you received clear guidance and advice that was useful to you. ~ AH
I spoke to Deborah
I spoke to Deborah, she was so nice, she explained how I could pay and which way would be easier for me, she was concerned that I could pay my essential bills before we discussed the bill, she was absolutely lovely.
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Danielle, thank you for sharing your experience. It’s lovely to hear Deborah took the time to talk through your payment options while making sure your essential household costs were considered first. ~ TH
Nabil was very understanding
Nabil was very understanding, helpful, and made me feel calm, especially in the circumstances I’m under. He also didn’t make me feel anxious about my financial situation. Great customer support.
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Lipgloss01, thank you for taking the time to leave this feedback. We’re really pleased Nabil listened to your circumstances and helped make a difficult financial situation feel a little less overwhelming. ~ MH
Zain was brilliant today but in the…
Zain was brilliant today but in the past I have been called o a few occasions only to be cut off and when I asked for something to be sent to me to be told you do not do it.They said you can only do it on line which is not true.I get so frustrated when you get a phone call from yourself only to be spoken over.
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Morning Anne Shand, thank you for sharing your experience. We’re pleased Zain was able to help you, but we’re sorry your previous calls left you feeling frustrated, particularly when calls ended unexpectedly, you had difficulty getting information sent to you and you felt you weren’t being given the chance to speak.
We will forward your concerns to our relevant escalations team to review, to prevent this happening again moving forward. ~MD
Theo was really helpful and actually…
Theo was really helpful and actually listened to me when I said what I wanted to achieve from the call. I appreciated that.
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Morning Constance, thank you for your feedback. It’s great to hear Theo took the time to understand what you wanted from the call and helped you feel heard. ~ MH
Spoke to a very professional and…
Spoke to a very professional and understanding employee by the name of Nabil.
Credit to the company resolved my matter and the support and understanding 10/10
I wish I had called In sooner than later.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Morning S U, thank you for taking the time to leave your feedback. We’re delighted Nabil approached your situation with care and professionalism and was able to help get the matter sorted for you. ~ TH
Hannah was absolutely amazing
Hannah was absolutely amazing when dealing with a very distressed me which a complex history. She was extremely thorough with checking everything she could for me and was very pleasentnto speak to. She completely put my mind at rest and if everyone you spoke to at companies was a little more like her it would make life a much easier to deal with.
Extremely happy with her services
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Morning Victoria, thank you for sharing such lovely feedback. We’re really pleased Hannah supported you with such care and thoroughness during a difficult moment, and that her help gave you some much-needed reassurance. ~ AH
Really helpful company
Really helpful company, the lady i spoke too was very reassuring and took her time and was very understanding of my situation
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Jacqueline, thank you for your lovely feedback. We’re pleased to hear the lady you spoke with gave you reassurance, took the time to listen and understood your circumstances. ~ AH
Top one very good service
Top one very good service
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Andrew, thank you for taking the time to leave us a review. We’re pleased you had such a positive experience with the service you received. ~ AH
Billy was very helpful thanku very much…
Billy was very helpful thanku very much for this I’ve been avoiding this for a while I don’t no why maybe because I was scared & my MH but once again thanku billy
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Debbie , thank you for sharing your experience. We’re really glad Billy helped put you at ease and supported you through something you’d been worried about. ~ MH
Phone was very helpful when I rang…
Phone was very helpful when I rang today.
He took time to listen to me and help me understand why I had been phoned
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi B fouhy, thank you for your feedback. It’s great to hear the person you spoke with took the time to hear your concerns and clearly explain the reason for the contact. ~ NS
Super helpful
Super helpful
Erin was very understanding and sympathetic to my situation and very helpful in where to get extra support and advice in the process of dealing and managing my debt.
First class.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Christopher, thank you for taking the time to share your experience. We’re really pleased Erin took the time to understand your circumstances and helped point you towards further support and guidance for managing your situation. ~ TH
Theo was super helpful and explaining…
Theo was super helpful and explaining everything
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Morning Monica, thank you for taking the time to leave a review. It’s great to hear Theo made everything easy to understand and gave you the support you needed. ~ NS
Good service thank you.
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Nora, thank you for your review. We’re really pleased you were happy with the service you received. ~ TH
Very easy to speak too and woz able to…
Very easy to speak too and woz able to help sort the bill out. Thanks
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Sharon, thank you for sharing your experience. It’s lovely to hear you found the conversation straightforward and received the help needed to get your bill sorted. ~ MH
Olivia was very helpful
Olivia was very helpful, she explained everything to me clearly.
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Morning Alan, thank you for your kind feedback. We’re glad Olivia took the time to make things clear and gave you helpful support. ~ AH
Very professional and empathetic
Very professional and empathetic, and sorted out my agreement swiftly. Thank you
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi Mel, thank you for leaving us a review. We’re pleased you felt listened to and professionally supported, and that your agreement was dealt with promptly. ~MD
The girl I spoke to today unfortunately…
The girl I spoke to today unfortunately I forgot her name was amazing.
She was thorough and extremely polite whilst being on the ball, I could tell that she would go out her way to help me if needed.
Amazing customer service.
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von ACI UK Ltd
Hi meshach, thank you for sharing such positive feedback. It’s wonderful to hear our colleague was attentive, courteous and willing to put in the extra effort to support you. ~ NS
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