Fifth Third Bank Bewertungen 725

Very helpful with getting my direct deposit started with new job

I had spoken to one of the representatives named Orline about 6 months ago regarding my auto loan. I was hoping to refinance my loan and ask about options because my loan is upside down. I recently lost my job and had to defer my car payments for 2 months which was very helpful. Orline had called me the other day to check in and see if I had any questions or concerns. She is so sweet and caring. I really appreciated the call.

Tha patience and dedication to me to help and listen to my problems and solve them . I have hearing problems wear hearing aids which help some of the time but not on the phone it seems. They kept saying they could no hear me or understand me. So went into a branch to try to take of this issue. Any way they took care of the issues I was having with my card and account.in a very timely matter. I made me feel very relieved!

I was having problems getting on the banking app on my phone and also on my home computer. Thanks to Brad, he sat down and helped me. He also explained how the system worked and why the security protocols. Within 15 minutes, I was able to access my accounts on both devices.

Terrible customer service with long hold times.
Very unprofessional agents that don't process the proper set skills to run an effective and efficient organization.

NOT RECOMMEND
SEMPER-FI

understanding of what we needed. Ability to all the thing done that was needed in one trip. only problem was with the wait time to speak with a banker.

the staff at Fifth Third is always friendly and helpful

Great experience in the bank. Pleasant & knowledgeable rep.

The employees are so nice, treat you with respect and always,try to help you in any questions you may ask.

The banker was very knowledgeable and helpful and answered all of my questions.

After banking with you all for over 10 years. Today you all have lied to me for the last time. Your bank has so many unprofessional people working at them I have like five different bank accounts through different banks you were the only Bank I have ever bring that where I have gotten a message ask me if it was fraud and I said no that was my charge and my card gets shut down and then when I try to pull money on my account that I just transferred from one of my other accounts to that account after you got shit my car down and tell me that my money wasn't cleared when it was cleared and you already had it bagged up to give to me once I said I was going to close my account I was lied to and they refused to give me my own money because I didn't want to bank there no more that is some serious BS I was so mad I couldn't see straight tomorrow I'm not going for that Fifth Third get y'all stuff together you have went downhill over the years and you lost my business today

The banker was so courteous, knowledgeable and very efficient. She addressed our needs and helped us through the process of account opening very smoothly. MariCarmen was absolutely a delight to interact with. Very kind.

The tellers were exceptionally nice :) The made my transaction easy & quick as I was in a rush.

Cooper and Kathy and this entire team took such great care of my family and I this is one of the best baking experience we have ever had so happy FIFTH THIRD is in this area now

I overdrafted my account the first overdraft was $324 and then another $167. I covered the $324 overdraft which left a negative balance of the $167 they still changed me $70 overdraft fee even though it was only 1 transaction that wasn't covered by midnight

The service was very professional, friendly and efficient. The bank representative was very gracious and, to my knowledge, thorough with my particular concerns.

Luong Horn is great banker! She was very knowledgeable and lead us to how to invest and set up all my banking needs. Because of her service to my Mother, i am bring all my accounts to 5/3rd too!

I had the time wrong for my appointment and showed up 30 minutes late. Everyone was so nice, and they saw me anyway. Betsy was positive, professional, friendly, and skilled.