4thutility Bewertungen 

Superb service, good communication, thanks Olu.

It was a query about the renewal price of my contract , my call was taken by David Cordwell who was friendly and efficient and sorted out a renewal quote for the next two years !!

Spoke to young lady called kay done online was getting changed off virgin for swapping provider earlier she sorted for me so no charge off virgin

This is a follow on from my original review. 4th September. I received a response to my review asking for further information so it can be investigated personally, i sent them and added to my review the complaint ref number and the date, 11 days later heard nothing, i asked them to send a new router out, Which they did ( took a week ) with the the new router the problems are a lot better but we still get some buffering and my laptop drops internet. Only happens on a night time. I would guess this is when other people in the area are using the same cables.

Haven’t used the service yet, but can confirm customer service and information from the telehandler luke was prompt, helpful, kind and helped us get a month free so high quality customer service.

Was very understanding and helped solve the issue in minutes

I spoke with a very helpful lad by the name of Riyaaz. If all members of staff were as helpful and understanding as this lad why are people leaving.

I had an amazing customer service resprestive .( Olu)

I have had to contact the 4th utility technician team several times due to loss in Internet.
The calls are always answered in a timely manner, and the call handler is always very helpful, informative and patient talking me through the steps of what I need to do, until the issue is resolved. Very happy with the service

good servise

All been good for me. Never had any issues and internet seems decent

OLU was very polite and helpful i would strongly recommend

Nayem, was great, easy to speak to very professional and made the call and service easy

Kadeem really helped me and understood to make things very clear as I am disabled, his work and support really made it a lot easier to communicate and understand instead of a automated robot , super helpful and kind thank you Kadeem :)

Shawn was very professional ! He took time to explain and answer all my questions.

Riyaaz was very helpful and helped me set up the WiFi with no issue and very kind thanks a lot

It's really easy to arrange. The engineer was great when setting up the broadband, and the price is the best out there. I'm so glad I've changed provider

Really helpful , clear and polite gentleman credit to the company

Blake was really helpful and knowledgeable about my reason for calling. I wasn't able to get the outcome I was hoping for, but Blake made it as easy for me as possible.

Ian spent a great length of time trying to sort out issues with the router, not connecting with the Internet and also download speeds as well as IP issues. He called back several times to try and sort out the issues and spent time explaining what he was doing. Thank you. Tony