Optima acted as my solicitor in a remortgage. Their service and systems are excellent and it is very easy to speak to a human as opposed to just bots. Although they have initially used the wrong commu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Optima legal, are very professional, quick response to questions raised when remortgaging. The portal system works very well and is easy to use, with plenty information to help you in there. They... Mehr ansehen
Unternehmen hat geantwortet
Terrible service - we incurred huge late fees on our remortgage because they didn't complete in time. The communication is terrible, and you can never get through - do not use these guys. Pay a solici... Mehr ansehen
Unternehmen hat geantwortet
I had a very positive experience with Optima Legal in supporting my mortgage application. The process was efficient, convenient, and well-suited to a busy working schedule. Everything felt smooth and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Optima Legal
Vom Unternehmen geschrieben
Optima Legal
We are a specialist property law firm. For over 30 years, and we have worked in partnership with the UK’s financial services sector, enabling them to support over 4 million customers through a comprehensive range of legal services including remortgage services.
Kontaktinformationen
Suite 5A, West Village, 114 Wellington Street, LS1 1BA, Leeds, Vereinigtes Königreich
- info@optimalegal.co.uk
- 360.optimalegal.co.uk
4,3
Hervorragend
9250 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
People were friendly and helpful to…
People were friendly and helpful to speak to and very good communications.
2. April 2026
Antwort von Optima Legal
Debbie,
We're happy to hear that our team members were friendly and helpful, and that our communications were effective for you. Thank you!
Optima Legal
Simple, straightforward , no nonsense conveyancing
Kept the customer in loop, messgaes were responded promptly and straightforward hassle free completion fo remortgage.
1. April 2026
Antwort von Optima Legal
Umesh,
We're happy to hear that our clear communication made your remortgage process straightforward. Thank you for your positive feedback!
Optima Legal
Optima are very easy to deal with
Optima are very easy to deal with. The portal is very good and any questions I had were answered very quickly. It took the stress out of our remortgage.
1. April 2026
Antwort von Optima Legal
Mrs Mann,
We're happy that our team made your remortgage less stressful! It's great to hear that you found our portal helpful and that we answered your questions quickly. Thanks for your feedback.
Optima Legal
Antwort von Optima Legal
Darren ,
We're happy to hear that everything went smoothly for you. Thank you for your positive feedback; we appreciate it.
Optima Legal
Excellent!
1. April 2026
Antwort von Optima Legal
Hossam,
Thank you for taking the time to leave a review. We are happy to hear you were satisfied with our services.
Optima Legal
Very simple & straightforward online…
Very simple & straightforward online portal made the whole process extremely simple
1. April 2026
Antwort von Optima Legal
Luke,
We're happy to hear that our online portal made the process simple and straightforward for you. Thank you for your positive feedback!
Optima Legal
I am no techi but the Optima website…
I am no techi but the Optima website and process was excellent both in communication and ease of use.
Well done Optima.
1. April 2026
Antwort von Optima Legal
Tim,
We're happy to hear that our website was easy to use and that our communication was excellent. We appreciate your positive feedback and are glad you enjoyed your experience.
Optima Legal
It's easy and organised.
1. April 2026
Antwort von Optima Legal
Dilli,
We're happy to hear that our services met your expectations. Thank you for your feedback.
Optima Legal
Did remortgage though them
Did a remortgage though them, not my choice but as set up by the new mortgage lender and it was an easy process from start to finish
1. April 2026
Antwort von Optima Legal
Chioma,
We're happy to hear that your remortgage process was straightforward. Thank you for sharing your experience with us.
Optima Legal
Totally pain free
Totally pain free. Kept up to date at all times. The website is almost easy to navigate though I feel it could have a few more options as to what you are uploading. Response rate is very quick. Happy to recommend their services.
1. April 2026
Antwort von Optima Legal
Clarissa,
We're happy that our service was pain-free and you were kept informed. We appreciate your feedback regarding the website and quick response rate. Thank you for recommending our services!
Optima Legal
Step by step services
Helped us with all the details of
Setting us up with a new mortgage
Step by step
1. April 2026
Antwort von Optima Legal
patricia Nelmes,
We're happy to hear that we provided you with a step-by-step guide while setting up your new mortgage. Thank you for your positive feedback!
Optima Legal
Great service always available when…
Great service always available when needed, very straightforward proceed for Remortgage. Highly recommend them,
1. April 2026
Antwort von Optima Legal
Hadi,
We appreciate your recommendation! We are happy that we were always available and provided a straightforward remortgage process for you. Thank you.
Optima Legal
To follow up on my previous review
To follow up on my previous review, the only response is AI generated platitudes. Clearly the company is not interested in feedback, or at least it doesn’t use it to address the serious problems. AGAIN - AVOID!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Optima Legal
Mr Smith,
We appreciate your follow-up and regret that our response did not meet your expectations, I can assure you that our responses are written by human beings, I have replied to this review and your previous review. I have also taken the time to review your file. We do take on board all feedback given by our customers and we are always seeking ways to improve our services and customer feedback is vital to that approach.
Optima Legal
Great experience
Quick response to any questions and whole process very smooth.
Easy to use app.
Great service.
1. April 2026
Antwort von Optima Legal
Leanne,
We're happy to hear that our responses were quick and the process was smooth for you. We appreciate your feedback!
Optima Legal
Very efficient and responsive
Very efficient and responsive! I was applying for a remortgage with a new mortgagee and left an enquiry in their system regarding a letter from my old mortgagee. Optima Legal replied promptly the following day. The entire progress has been smooth and I've been well informed all along!
1. April 2026
Antwort von Optima Legal
Mr Yau,
We're happy to hear that our prompt and efficient service met your needs during your remortgage process. We appreciate your feedback and are glad the progress was smooth.
Optima Legal
Antwort von Optima Legal
Aneesh,
Thank you for taking the time to leave a review. We are happy to hear you had a positive experience while using our services.
Optima Legal
Antwort von Optima Legal
Alexia ,
We're happy to hear that our services was a positive experience for you. Thank you for recommending us, we appreciate it!
Optima Legal
Excellent and efficient service
1. April 2026
Antwort von Optima Legal
Jo Dillon,
We appreciate you sharing your experience with us. We are happy to hear that our service met your expectations.
Optima Legal
Antwort von Optima Legal
Sarah West,
We're happy our efficient process contributed to a good experience. Thank you for your positive feedback; it means a lot to us.
Optima Legal
Very good communication portal quite…
Very good communication portal quite easy to use when you find your bearings with it
1. April 2026
Antwort von Optima Legal
Bev,
We're happy to hear that you appreciated our portal system and found it easy to use. Thank you for your feedback!
Optima Legal
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