Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Made everything clear and easy to understand also very hands on The experience helped to give new confidence in carrying out first aid in the future
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Natalie is an outstanding first aid trainer. She is highly knowledgeable, engaging, and incredibly clear in her teaching. She explains concepts in a way that’s easy to understand and makes you feel co... Mehr ansehen
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I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Mehr ansehen
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Natalie made the course varied and there were lots of practical elements which made things interesting and helped to retain the information.. Her resources were top tier and realistic. I will use Nat... Mehr ansehen
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At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Keystone Avenue, WF10 4TH, Castleford, Vereinigtes Königreich
Natalie is fantastic. She's extremely knowledgable and the training is extremely informative. Natalie also makes the training fun. It's a serious topic but she definitely keeps things lighthearted which keeps everyone engage. Highly recommend and wouldn't use anyone else now for our nursery Paediatric First Aid.

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Very well presented and talked you through every thing you needed to know excellent work well done x

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I can’t thank Natalie enough she goes above and beyond to make sure it’s drilled into us so we no our stuff. She makes it’s fun but in a way we remember what we need to remember. I’ve use Natalie a few times now and I won’t go anywhere else I can’t recommend her enough. Thank you

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Very knowledgeable and professional teacher. Good course content delivered in an interesting and active way.

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It was nice .I really enjoyed my course and it is very helpful for my daily tasks.

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Would highly recommend. Very informative, friendly and very engaging. Would be using again.

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Natalie was very friendly and funny which made the day go a lot quicker, she also explained very in depth which helped us understand more and got us all involved

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This course is very good for everyone. Natalie is lovely. She made the course enjoyable and fun. I learned a lot. Thank you so much.

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Relaxed, fun, very informative and done in a way that makes you naturally remember the information. Can't recommend highly enough.

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FANTASTIC first aid course. We were given lots of information and teacher had great knowledge. I feel much more confident in my role. Thank you

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Great trainer, gave us lots of knowledge and was easy to follow. Natalie made the session warm and friendly, and allowed us to feel comfortable.

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Our instructor Natalie was amazing, so knowledgeable and capable. She was also very friendly and approachable, no question or answer was problem. She was more than willing to pass on feedback after the course. The equipment and materials provided to support the course were excellent.

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Natalie was extremely down to earth,very informative and made the class interesting. I learned lots of new things & wouldn't hesitate to recommend her to anyone needing first aid training

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Brilliant trainer with a clear passion for her role. She was very engaging and ensured everyone understood what was being taught without just constantly reading a script. Would highly recommend.

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Antwort von 1st Steps First Aid
It was good that I learnt so much and that the lady was funny too which made it even better.

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Very friendly and informative and ensured you was getting the best experience

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