The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I spoke to Richard and he connected me very quickly to FE, including all the back and forth details But a few days ago I called you to change my payment method to a direct debit, You hel... Mehr ansehen
I have been trying for over s week to fix issue with my account transfer and they have failed to even tell me s reason why there is error hours on hold then told yes emsil raised complaint attached su... Mehr ansehen
It took a lot of time to connect with 1st Energy, over a day in fact. When I did, the operator carried out all my concerns very well.
Unternehmensdetails
Vom Unternehmen geschrieben
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Kontaktinformationen
Level 4, 459 Little Collins Street, 3000, Melbourne, Australien
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4,1
Gut
440 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Pru-Anne. Much appreciated.
Antwort von 1st Energy Pty Ltd
Great to hear Debra. Thank you very much for taking time to provide a review.
Very informative and explained it very…
Very informative and explained it very well
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Animal Lover. Great to hear the feedback.
Antwort von 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Rudy. Much appreciated.
It was an easy sign up and change over
It was an easy sign up and change over
13. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback Mike. Thank you very much for taking time to provide a review.
Antwort von 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Frances. Much appreciated.
Antwort von 1st Energy Pty Ltd
Fantastic to hear Luke. Thank you very much for taking time to provide a review.
customer care were very helpful when I…
customer care were very helpful when I need to transfer to another address.
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Niroj. Much appreciated.
Prompt and friendly service.
Prompt and friendly service.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide a review Shireen. Much appreciated.
Responsive and helpful
Responsive and helpful
The person who took my call was local to Australia and had a lot of patience with me on the phone as I was changing providers and moving to a new place.
25. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback Lu su. Thank you very much for taking time to provide feedback.
Speaking to a English speaking operator…
Speaking to a English speaking operator very helpful
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear Barry. Thank you for taking time to provide a review.
Fast and Easy.
Fast, factual, we have an unsual mix of Trustee and Op Co owner, he got that correct.
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback David. Thank you very much for taking time to provide a review.
Installation work done properly
Installation work done properly
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Fantastic to hear Neil. Thank you very much for taking time to provide a review.
Fast process
The whole phone call was 7 minutes, fast, efficient and easy.
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback Nikki. Thank you very much for taking time to provide a review.
User friendly sign up
User friendly sign up. Answered all my questions. Very happy
11. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide feedback. Much appreciated.
Quick easy and helpful
Quick easy and helpful rather than blocking, many hoops and judgements of status and viability to pay
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback George. Thank you very much for taking time to provide a review.
Fast efficient and knowledgeable…
Fast efficient and knowledgeable customer support who made switching providers a breeze.
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback Ed. Thank you very much for taking time to provide a review.
I was confused by process
I thought the product was good. Jessica, the cold caller was lovely but then when I had to hang up and wait for a call from the product manager it became very messy.
I think what happened was a different power company called me in between times. Then I was unsure if I was talking to the correct company as I didn't hear properly what they were called in the first place.
Then it took 3 more phone calls from Jessica and Ash before things went smoothly. I thought by the end of it that I had been scammed. It was like the follow-up system had broken down and no-one knew what the other one was doing.
Fingers crossed that it has all gone well.
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you for taking time to provide feedback Lyndi. I would like to look into this further and check everything is good at our end. I will need to know either your address or account number to find you on the system. Please email sarah.landry@1stenergy.com.au when you get a minute. Thank you very much
good too go
clearing the way of all doughts aussie company
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Thank you very much for taking time to provide a review John. Much appreciated.
Nicole was very helpful and patient…
Nicole was very helpful and patient with me
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von 1st Energy Pty Ltd
Great to hear the feedback George. Thank you very much for taking time to provide a review.
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