Emily is fantastic!! She’s a great asset to the company and is extremely knowledgeable regarding insurance. She made my experience totally understandable and unique to my needs. Thanks Emily
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just renewed my policy and received excellent customer service from Kirsty.Kirsty was highly knowledgeable polite and went extra mile to explain my policy clearly. The process was completely stress... Mehr ansehen
Unternehmen hat geantwortet
Prefer new payment system of typing card number. Perry Ware was courteous and personable. I was annoyed at the background noise in the call centre.
Josh and Drew were brilliant!! Proper no nonsense explanations, and really proactive in getting me the best quote. They made uploading documents via Whattsap really easy. Would 100% recommend them... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Versicherungsmakler
- Kfz-Versicherung
- Versicherungsagentur
- Versicherungsgesellschaft
- Motorradversicherung
- Personenversicherer
Über 1 Answer Insurance
Vom Unternehmen geschrieben
Here at One Answer Insurance we specialise in drivers with adverse motoring history (claims and/or convictions) as well as taxi, courier and minibus insurances.
We have links with some of the best insurance providers in the country, which means we can offer you the best cover at the most competitive price.
Kontaktinformationen
Unit A1 Chaucer Business Park, Dittons Road, BN26 6QH, Polegate, Vereinigtes Königreich
- 01323 481444
- customerservices@1answer.co.uk
- 1answer.co.uk
4,7
Hervorragend
3061 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I think she is Emily who help me a lot…
I think she is Emily who help me a lot for my renewal thank a lot dear for your help
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
That you are at the end of the phone if there is any we need
There is always someone at the end of the phone to help
16. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Good insurance seller
14. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience, albeit seems the star rating has been placed in error.
Kind regards,
One Answer Insurance
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I had a call from Chris who was very…
I had a call from Chris who was very friendly, polite went through everything thoroughly & answered any questions I had excellent, very pleased with the help I had today. Will be recommending going forward.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
This is a company you eventually have to use when you screw up and get banned from driving
Despite telling them on more than one time with email that all my information has stayed the same and there was no change to my information the still insisted on an hour phone call to try and up sell shit I didn't want and demanding a review on the service they provide and the constant harassment for me to contact them
12. März 2026
Antwort von 1 Answer Insurance
Good Morning,
We’re sorry to read your concerns, but would like to clarify the process.
As an FCA regulated broker, we are required to confirm key policy details verbally to ensure accuracy and that all information is correctly understood before cover is arranged. For this reason, renewals cannot be completed via email and must be completed over the phone.
In reply to your comments regarding call duration, we have reviewed our records and are unable to identify a call of approximately one hour as described. Our system shows two calls at the beginning of March, followed by your renewal being completed on 12th March 2026, with the total call time being significantly less than stated in your review.
We hope this clarifies the situation and look forward to continuing to provide your insurance policies in the future.
Kind Regards,
One Answer Insurance.
Fast and easy to get insured
Fast and easy to get insured. Cheaper than I was expecting considering my circumstances.
3. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwort von 1 Answer Insurance
Good Morning,
We’re sorry to hear that you felt the claims assistance did not meet your expectations.
One Answer does not directly handle claims, we have passed your feedback to the relevant claims team to review and provide further information. We take all feedback seriously and appreciate you bringing this to our attention.
If there is anything further you would like to share in the meantime, please feel free to get in touch.
Kind Regards,
One Answer Insurance.
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Very polite helpful and fast
16. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a great experience.
Kind regards,
One Answer Insurance
Very good team
10. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Economical
9. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Pleasant phone manner and helpful
13. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
I was originally with a guy called Jake…
I was originally with a guy called Jake but he left and Josh took over made it very easy new exactly what he was doing done my taxi insurance went very smoothly great broker
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
Great company to work with and always…
Great company to work with and always informative
9. März 2026
Antwort von 1 Answer Insurance
Good Afternoon,
Thank you for taking the time to leave this review! We are happy to see you had a 5* experience.
Kind regards,
One Answer Insurance
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