123ink Bewertungen 

2.673
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered a printer recently however I didn’t order inks - I had a follow up call from a very nice young man at 123.ie ! He was checking my order was correct ! That was very kind and much apprec... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’m really happy with my purchase! The service was excellent and delivery was super fast. The new battery works perfectly and lasts a long time. Our Dyson vacuum is working like new again! Couldn’t be... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I ordered a roll of cellphone, and it arrived promptly and as requested, we'll done. Very disappointed with DPD however, the package and another package were left at my gate in the pouring rain, despi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My experience with 123ink was exceptional. A product was out of stock. The CS team reached out via email to advise me on the same day as i ordered. I had imminent exams thus the ink was urgent. The a... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Bürobedarf
  2. auch in
  3. Toneranbieter

Vom Unternehmen geschrieben

We're a proud to be Irish company, offering one of the country's largest ranges of original (OEM) and compatible printer consumables. Since opening our doors in June 2006, we've grown into an award-winning business serving more than 450,000 private and commercial customers across Ireland. We'd be delighted to add you to the list. With thousands of products in stock, fast order processing, and a team that knows printers inside out, we're here to help you get the right product at the right price.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

2673 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(2.673)

426 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

STAY AWAY!

Ordered a printer for next day delivery but the following morning while waiting for it to arrive I got a phone call asking me if I wanted to include a toner in the order. I told him that I didn’t that I had very limited use for the printer and the one included (albeit with limited ink) was sufficient for my needs. However, he wasn’t happy with that and pursued the issue advising me of a special offer, which was on the website anyway. I repeated that I didn’t want it, but then he demanded to know what I wanted the printer for and what would I be printing!!!! What difference did it make to him?
Eventually I forcefully told him that I didn’t want!!!!
I regret dealing with this company, I should have cancelled my order at that stage and the next day delivery took 4 days - STAY AWAY!

5. Oktober 2026
Bewertung ohne vorherige Einladung
123ink-Logo

Antwort von 123ink

Hi Robert, we're very sorry to hear that your experience didn't meet your expectations. A Team Lead has been in contact with you, and your feedback has been shared with the relevant department for review.

We can see that your order was placed on 06/10/2026 after our cut-off time and was therefore processed on 07/10/2026 before being delivered on the morning of 09/10/2026.

Again, we sincerely apologise for the inconvenience this has caused.

Bewertet mit 5 von 5 Sternen

Easy to order and great delivery in Ireland

Needed printer ink and was unable to drive, so went on to 123ink and not only got XL cartridges for my printer but some photo paper I had wanted for a while. Ordered on a Thursday lunchtime and was in our hands by Friday afternoon. Great easy use website, good value and promt delivery

8. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My experience with 123ink was…

My experience with 123ink was exceptional. A product was out of stock. The CS team reached out via email to advise me on the same day as i ordered. I had imminent exams thus the ink was urgent. The agent took my printer model number searched stock for suitable ink and dispatched the replacement all within 24 hours. Highly recommend 👌

13. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Over promises and under delivers!

When ordering late on the afternoon of Wednesday, 7/10/26, the website indicated that the item would ship yet that day. Super, I thought! Amazing service! It didn't ship that day, nor the following day, nor the day after that and then came the weekend. It was only the following Monday the item shipped and was delivered on the Tuesday, almost a full week later. This is now the second time in succession that this supplier has over promised and under delivered; it won't happen a third time.

7. Oktober 2026
Bewertung ohne vorherige Einladung
123ink-Logo

Antwort von 123ink

Hi, we're sorry to hear that you were disappointed with the delivery timescale and appreciate you bringing this to our attention.

We'd like to investigate this further for you. Could you please confirm your order number or contact details so we can review the order and provide a full update?

We apologise for any inconvenience caused and look forward to resolving this for you.

Bewertet mit 5 von 5 Sternen

Customer service

For customer service you can't beat 123ink.ie
I had a problem with a product and they sorted it immediately.

13. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

HP Ink Order

I had placed an order for ink for an HP Printer from another Irish office supplies company buying their generic printer cartridges. When i finally came to use the cartridge didn't work as HP seems to lock out non-HP cartridges (which doesn't seem right). I then placed an order with 123ink for original HP cartridges and received a call from one of their representatives that those HP cartridges were not in stock but that i could try 123ink's generic cartridge, which would result in an EUR 80 saving. Having tried this before and failed i explained i didn't want to do it but the rep offered a guarantee that if it didn't work i could swap back so nothing lost. The cartridges arrived within 3 days and they work.

28. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Delivery and availability on website not accurate

Order placed 30SEP2026. Ordered a 123ink colour toner and a manufacturer's large black toner. According to the website they'd be with us within 3 days.
Received a call next day asking why I'd ordered the manufacturer's toner. Told that that toner would take a few weeks to arrive (this was not mentioned on site when ordering). Caller recommended I change order to their toner, which would add a further charge (due to volume of toner I required) but would arrive the following day. Paid charge over phone.
Then receive email asking for the charge.
Replied explaining payment made, then receive emails telling me delivery will be postponed for two weeks.
Not a good experience.

2. Oktober 2026
Bewertung ohne vorherige Einladung
123ink-Logo

Antwort von 123ink

Hi Dave, we're sorry to read this. We can appreciate how disappointing it is when the information on the website doesn't match the updates received after ordering. We'd like to understand exactly what happened and review the order from start to finish. Please send us your order number or contact details and we'll investigate it further for you.

Bewertet mit 5 von 5 Sternen

Good service from this company

The order process was straightforward, I received my order pretty quickly, I was able to load the ink into my printer in exactly the same way as with the original ink and it prints fine (so far anyway).
Very happy with this service so far!

7. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Company

I only needed to make a small purchase but they treated my order with full respect and I received the great product very quickly. I recommend this company and would order from them again. Many thanks.

1. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Easy to deal with

Easy to deal with. First time customer, and when I realised that the order on the email invoice was incorrect, it was dealt with swiftly. The delay in delivery was due to stock levels and I was informed promptly regarding same. The only thing is that I hope to be able to get the 123 version of the black ink for my next otder, as it's currently not available for my printer, which was explained to me.
I work in customer service myself and am happy with service received.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Evan from the 123ink.ie

We have been dealing with Evan from the 123ink.ie sales team for CALYVRA Holdings Ltd and his customer service has consistently been excellent. Evan is always extremely helpful, responds quickly, finds the right products for us and goes out of his way to make things easy. Most recently he helped us select our business filing supplies and provided direct links to exactly what we needed. It is rare to receive this level of personal service. Evan is a real credit to 123ink.ie and we very much appreciate the support he provides to our company.

7. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I ordered a roll of cellphone

I ordered a roll of cellphone, and it arrived promptly and as requested, we'll done. Very disappointed with DPD however, the package and another package were left at my gate in the pouring rain, despite there being an (very obviously) open porch a short distance away - where the previous driver used to leave them. 4 stars for yourselves though. However it would be great to be able to get more decorative accessories for making home- made hampers. For example, ribbon, stickers, and choice of hamper baskets.

1. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing customer service

Amazing customer service. They sent little freebies, pens etc withy your order. On initial ordering of my ink, I had difficulty with my bank card and had to use another, which was fine. But next day I got a call from one of the agents to check if I was having any trouble with ordering my ink as he saw on the system that their might have been a problem .....I was very impressed and unfortunately don't remember his name but very helpful. Next day delivery also a bonus. So thank you for excellent customer service. Marian

6. Oktober 2026
Bewertung ohne vorherige Einladung

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