If you want to be scammed, book with Yes!
If you want to be scammed, book a mid-size and get the cheapest compact car, dirty inside, get mocked around by staff, slow service... and to be told to "talk to economy bookings" as they cannot refund you or give you the actual car you booked but one much smaller and won't talk to you but blame a website... then book with this people, and that's what you gonna get 🤮.
I come to AKL every month and always book cars, never an issue. First and last time I book with Yes. Terrible company. We'll be filling a complained with economy bookings soon, and a complain with the tribunal lf disputes. I don't care about the few hundred dollars they scammed us, and the horrible experience but I'll.do everything in my power for them not to do it to anyone else! Just UNBELIEVABLE!