Jamie Wescott

Vereinigtes Königreich

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Bewertung zu Just Tyres

Bewertung zu Monzo


Bewertet mit 1 von 5 Sternen

Don’t use Monzo I’ve been waiting 3…

Don’t use Monzo I’ve been waiting 3 days for them to change the email used to log into my account and with more than 10 emails and 7 phone calls they have not done so. Terrible bank, terrible service and they do not give a dam. If you bank with them you will inevitably end up in the same situation.

16. November 2024
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Antwort von Monzo

Hi Jamie 👋 we're really sorry to hear about the issues you've had updating your email address, we can appreciate your frustration.

If you'd like to raise a complaint about this experience, please email complaints@monzo.com. They'll make sure to review everything in order to provide you with our response.

You can also find out more on how to raise a complaint here: https://monzo.com/help/legal-stuff/make-complaint-web/