Elaine

I bought the Ripple scent burner and am delighted with my purchase. The fig smell is exactly what I wanted and my husband also loves the smell. It looks really quirky and am looking forward to trying the other scents.

Really good prices and extremely efficient collet service, very happy with my experience

Used for the first time today, very simple and convenient would definitely use again

Amazing free delivery and the product looks great, bought for my husband for Christmas and I am sure he will be delighted with it.

Great products, prices and fast delivery. Very happy with my purchase and experience with Matalan

My husband recommended Atom a few years ago and since then I have not invested with anyone else. The money is transferred immediately and generally very easy to open accounts and top them up.
Only thing I hate is the App doesn’t work in landscape mode on a IPad which is frustrating.

Lovely dressing gown at very reasonable price. Brilliant free delivery x

I really love this company and its products. So impressed with the toothbrush I bought my Hubby one. Loving the ethics and the style.

The choice of goods was brilliant and certain discounts were really good value for money. Very happy with my purchase, the £6.99 delivery is a rip off but the delivery arrived 2 days after purchase so that made up for it.

Great prices great delivery and really happy with the extra oven shelf and lava lamplight bulb, THANKS

Very competitive prices, good delivery considering it was free, good updates also. Lots of choice but I do read the reviews as some of the products may not be the best quality.
I have purchased 3 times and been extremely happy with the goods I received.

I am sorry to admit I switched to GHD for my previous straighteners which thankfully became faulty after 16 months. I went back to Cloud Nine and I am soooooooo glad I did, these wide straighteners are absolutely superb.
Don’t hesitate, great delivery, good warranty and best all fabulous looking hair x

Free next day delivery to my home address which was a lovely surprise. The seat pads are fabulous value and look great, more importantly they are really comfortable. They say hand wash only but they can up perfectly on a quick wash. Highly recommend.

Amazing, shop, I’m just gutted I didn’t discover it before now. A fabulous selection of organic products at very competitive prices. I love the fact it gives the BB dates online so you can buy with confidence. Bought seeds and flour which made the most delicious loaf of bread. Excited to make my next order.
Super fast delivery.

A lovely clean and tidy store, all the people I dealt with were very helpful and friendly. Easy to return my online order.

Hello Ross, as of 14.04.2025 with reference to your update, I have not been contacted by anyone regarding this issue so please amend your update.

Tiles have fallen off our roof twice in the first 12 months of moving into our brand new home. On 24.02.25, 17 homes on our street (there are only around 40) also lost tiles, 13 lost tiles from the same place on the roof, does this not sound like a fault in the fitting of the tiles??? I am genuinely scared to use my front door when it’s windy as the tiles are huge and would certainly cause injury if it landed on you!
The houses are built facing an open expanse of several miles which is prone to high winds. Our tiles were fixed with only 54mm nails and some tiles no nails at all, the specific tiles used according to the NHBC state they should be a minimum 75mm. The NHBC specifically states “subject to withdrawal resistance determined by wind uplift calculations“
I submitted a formal complaint on 05.02.25 and The NW division has failed to adhere to their own formal complaint procedure as I have had no update, never mind a solution.
It seems they only contact you if you pay for a solicitor, once again evidence of their two tier customer care. I am absolutely fed up of spending my time chasing issues, which if had been done right in the first place would save everyone time, effort and money.
I am always extremely nice and polite and in turn I am constantly lied to being told someone will phone, Customer Care team please, please stop saying this.

I cannot praise H&B enough, they have brilliant deals on lots of products I love and the delivery (free over a certain amount) is fantastic.
Amazing range of products and with the customer loyalty discounts the prices are superb. Would do my weekly shop here if they stocked more of the things I need.
Thanks H&B for making my shopping a pleasure x

On time, nice friendly delivery thanks vey much x

Why don’t companies just update you? If their website says 1-10 working days then thats what it should be, if companies cannot fulfill this then just email so at least your customers know!
No reply from customer service, I should’ve checked out Trustpilot before I purchased.
Very frustrating, I am sure the goods will be great if they ever arrive but I wanted them for last weekend so very disappointed:(

I really like this App, easy to use and navigate. Very quick, it is everything a banking app needs to be.