AN

Anon

Vereinigtes Königreich

Bewertungen

Bewertung zu Runners Need


Bewertet mit 5 von 5 Sternen

The staff have real expertise and are…

The staff have real expertise and are helpful every time. It’s also the same staff that have been working there for a while which has definitely increased my trust in their expertise.

30. November 2025
Bewertung ohne vorherige Einladung

Antwort von Runners Need

Hi,

Thank you so much for your thoughtful review! We're delighted to hear that our team’s expertise and consistency have helped build your trust over time. Having a long-standing, knowledgeable staff is something we’re really proud of, and it’s wonderful to know it makes a difference to your experience.

We truly appreciate your continued support and look forward to helping you again soon!

Happy running!

The Runnersneed Team

Bewertung zu Make An Entrance


Bewertet mit 3 von 5 Sternen

Good quality product but the custom…

Good quality product but the custom measurements didn’t come exactly to my specifications which was slightly annoying but not too bad.

I also had a bit of trouble getting a refund for my initial non-custom purchase but after emailing this was quickly sorted out.

Having said all that I would buy from here again and I would recommend to others.

31. März 2024
Bewertung ohne vorherige Einladung

Bewertung zu Pedder


Bewertet mit 1 von 5 Sternen

Poor communication and lack of transparency

Had a lot of issues with the agent at the Sydenham office. Throughout our purchase process there was a lack of transparency, a lack of ownership of mistakes made on her part or by her vendors (more often gaslighting us and painting us as the ones in the wrong), and a complete breakdown in communication throughout price negotiations and when there were issues further up the chain. The former of these actually led us to pull our offer and so the vendors ended up with a lower price.

It felt as though a lot of the issues we faced might have been caught earlier had there been more transparency and responsibility on her part. I hope she learns from the mistakes made here to avoid a similar experience with other potential buyers.

17. August 2022
Bewertung ohne vorherige Einladung

Antwort von Pedder

Sorry, we have only just started using Trustpilot and been made aware of your review. Our apologies again for this.